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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the TV a little more than Samsung and LG, YES. Is it worth the price difference to their comparable TV, YES. Picture is great and bright!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 4K tv went out and I needed a new one. Sony has a good track record. I really enjoy the larger screen and the increased definition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moncaptian, We are glad that you chose Sony. Thank you for sharing this feedback. For more details, you can check the specification and help guide from this link:
      https://docs.sony.com/release//specs/XBR55X800E_mksp.pdf
      https://docs.sony.com/release//Help_FY17_LCDTV_C436100151.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has excellent high definitions color and dimensions also operational this unit doesn't emmitt heat from screen with ease of assembly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hd on the tv, we could really see the difference from our 10 year old television. Also like the much smaller framing of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome, beautiful picture, it does so much we don't even know what all it can do!! Can't wait to see The Walking Dead on this TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great value. Android apps are a little take a little to get used to since I've never used before. Great picture and built in chrome cast also need to learn how to use . I would purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded my expectations the 4K is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Size was perfect for my living room and now and can watch my football games and favorite movies on a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4k tv for $1k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv is excellent. The colors are vibrant an deep. I enjoy playing my xbox one s on this tv and former much enjoyment in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sony to replace my Samsung. the colors are vibrant and picture is very clear. I have no problems with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TVSo far so good have not had any problems with this TV whatsoever great picture only function I wish it had was a shut off

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 4k Samsung smart 55 inch TV along with a UHD DVD player, and a Samsung 3.1 sound bar. excellent sounding and looks excellent...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this televisionas a gift because it's a Sony

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal at Best Buy, the remote is really different from the other Samsung TV I have. It takes a little to find the sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture quality is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the quality of the picture and the ease of install. Easy to adjust picture quality for desired look. Waiting for more 4K out there.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV which had good color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good 4K SONY TV which is compared with other 4K TV from other brands. It had excellent pixels to make TV more colorful and motions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on the salesperson's recommendation. The picture is so much better than my prior television. Very easy to work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this black friday.this set has been working well. no remote delays or any problems. 55 in is a good size.for my 15 by 24 foot room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to hang on the wall in our new home. It looks great. Combined with DirecTV 4K reception, the clarity and color are lifelike

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HDTV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Motion, not to say the price. This Sony is just right for watching my favorite sports team! GO BROWNS

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Great quality television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great quality SONY 4K UHD TV with HDR upper end at a great open box price. Love it, all the bells and whistles.

    I would recommend this to a friend
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