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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,562 reviews
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great Upgrade To My Other TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my other TV and after researching and talking to the Best Buy associate, who was awesome, the decision was made to purchase this TV. I was looking for the 4K and HDR requirements and I'm thrilled with my purchase! I matched it up with the Sony UBPX800 Blue-ray player and the Yamaha YHT-4930UBL surround system and I couldn't be happier! The clarity and sound is like being in a theater. Highly recommend each component I purchased! Happy Camper Here! One thing that I recommend when viewing prospective TVs is, make sure that the brightness levels and picture quality selections for each TV you're considering are set the same. There can be a huge difference in the picture quality and your picture preferences just by making sure you're comparing apples to apples when comparing different sets. I had the associtate change a few of the TVs to make sure of the consistency in settings between brands and it made a huge difference in my TV selection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are the best! Picture quality, ease of use of the remote, are some of the reasons I like Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV- the color is great and the picture is unlike anything I've seen with my previous televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Easy to use. Excellent service. Love Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sony T.V. we purchased. Beautiful color and easy to use! So many features and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great! The picture quality is what drew me to the sony. The colors are vibrant and spot on!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved this tv and waited a while after I saw it n store for it to go on sale. It wasn't a great discount in the grand scheme of things but it made me feel better since I had a little trouble paying so much for a tv in this day and age. I had the geek squad to mount it, no darn cords. Best money ever spent...Iove the whole thing...get it if you can,

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K or Smart tv. The picture clarity is good even on regular high-def stations, but are wonderful on the 4K programs. Haven’t figured out yet how to get everything to work off just the new remote. Instructions on how to attach stand for tv & how to connect to cable were easy to understand but wish they had more info on how to operate the remote/tv. Had to figure out by trial & error & still not sure how to use all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Seems to be a good purchase so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good quality TV that would last a long time. I purchased a Sony with High Dynamic Range. The picture and colors are much more vibrant than my previous TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, excellent picture quality. Stands well on stand included or wall mountable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally buy Samsung TV's for most of my non-main room TV's but always place Sony's in my family/main viewing room due to the quality of their units and the superior picture. This TV fits the bill perfectly. I had a slight problem with the original unit shipped for free next day to me from my local BB but they delivered and exchanged a replacement, again at no charge. Your not going to get that kind of service from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Sony products in my house. I have 2 Android TV's. After having an Android TV i can never us another UI. Everything is built in with this TV. The screen is amazing. Ive seen some reviews stating poor black levels. I honestly havent had any issues. I had a small party at my house and my guest said over and over how clear the picture is. To get the best results find the recommended calibration settings (RTings.com). The settings out of the box can be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! What a vivid picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this television. The picture is crisp, colors are vivid and it paired easily with my Sony HTC800 soundbar. I specifically bought this television because is connects with Amazon’s Alexa. It works flawlessly. I have watched some 4K movies on Netflix and Amazon Prime Movies and the picture quality is amazing. If you’re looking for an affordable 4K TV check this one out. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    AWSOME tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely clear, great for watching football, would recommend to anyone looking for a smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    awsome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV last sep/17 and I am happy Good picture, easy to operate and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very happy with the Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and easy to set-up and connect to Xfinity. Very happy with the Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV. Love the great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like having the TV on the wall. The picture is great and it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV with lots of perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp pictures, great sound quality, easy to use, definitely the best tv I’ve ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV at great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought tv on sale and so far, so good. Easy to use and set-up. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony UHD TV is great to watch in the living room. The color & the clarity is awesome!

    I would recommend this to a friend
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