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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Default color is outstanding and controls b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but you want be disappointed, Great colors. If you’re a Google user it can become rather smart, maybe too smart.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is superb. The clarity is extremely good, and the level of craftsmanship is undoubtedly seen by my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It seemed huge at first, now I am looking for larg

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it over a year, Like quality, screen resolution and smart feature. Don't like, it restarts, don't turn on, and don't show the channels till pull the plug.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv we ever owned. Beautiful bright clear picture. Everyone who sees the tv asks what brand is that and where did I get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is great for me. I love the picture and the sound on it is actually quite nice. I love the user interface and the smart UI.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very pleased with my sony tv. it provided a great picture and the sound bar provided great sound. couldn’t have asked for more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to purchase a Samsung and left with this one. I made a good choice as the picture is good and the sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bikerider, We are glad that you appreciate the sound and picture quality of this TV. Thank you for choosing Sony. You can check the specification from this link for more details: https://docs.sony.com/release//specs/XBR55X800E_mksp.pdf
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Pioneer Plasma for 10 years and were sad to see it fade. But, after watching this wonderful Sony for a while now, we have just fallen in love with it. It is so much brighter and the depth is amazing. When it is time to replace this one (which I hope is a long way off), we will buy another Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Second tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be an upstairs living room tv. When hooked up to dish network, looks almost as good as my OLED LG. Over air and a better source, no comparison. But it was 1/3rd of the cost. Really good tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and very good clarity. The picture colors are also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors. Easy operation. The shows that are available in 4K are amazing on this TV!! We love this TV couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was an unplanned one because our old TV broke on us. We love it and it was quote affordable too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good TV for basement recreation area without breaking the bank. TV has excellent picture and was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Sony before and this TV is also very good Works very good with Netflix and you tube sound is very good for a panel TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are impressed with the quality of the picature as well as the profile of the unit. It is much better than the TV we replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 85 year old mother. Se really likes it because she can operate it and it has a sharp picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb picture in 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Really like the automatic adjustment to room lighting. Very very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I really like this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is lightweight and has a great picture to look at. I don't know much about technology but this was so easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and beautiful. Use for bedroom TV. Awesome playing Mario Kart in bed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is exceptionally bright and vivid. I enjoy the fact I can stream my cell phone and watch movies off my apps on the tv.

    I would recommend this to a friend
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