Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,562 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great TV. It’s my first smart TV, and the picture, sound, and functions are amazing. I’m so glad I got this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV with Lots of Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great TV. Not entry-level. Very clear picture and good sound without requiring a separate sound bar.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this Sony product. Picture quality is very good and able to access all of our services from the menu.
I would recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
Great smart TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new Sony 55" TV with all the bells and whistles! Set up was done by the Geek Squad efficiently and quickly.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
First 4K TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband is extremely happy with this TV, image colors are beautiful and bright! Image quality is superb with 4K content.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv. Great price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best tv for under $1000. The Best Buy guy actually knew what he was talking about. Sony picture can’t be beat
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Absolute GARBAGE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute GARBAGE!
I absolutely loved this TV, it was perfect for everything I needed. Until yesterday, less than three years after spending $1K on this it's dead. Went to turn it on last night and nothing. Contacted Sony support and got the canned response, "out of warranty, contact repair center". So on my dime I need to fix this TV. What about the implied warranty to protect consumers? Sony doesn't stand behind their products, simple as that. My 2011 LG, still going strong, my 2010 Samsung fires right up. My 2008 VIZIO, still rocking. My 2017 SONY??? DEAD. I bought this because of their supposed history of products, boy did I make a HUGE mistake. TV's can be purchased so cheaply nowadays why bother support the brands that paved the way when all you get is a "too bad" response. I'm sick about this, NEVER again will I buy Sony products.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Beautiful picture!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been so pleased with this tv :) Everything from the crisp, bright picture to the functionality. So happy!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This has got to be by far the best television I have ever had. We are blown away by the picture quality of this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 4K TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV quality is awesome picture is awesome I am a Sony fan because of Best buy I would recommend this TV
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello redmon99204, We are happy to know that the TV meets your expectation. We value your feedback and thank you for choosing Sony! ~Zac
Rated 4 out of 5 stars
Great brand for smart tv
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good tv it would be even better it you did not see blurred gray in the background. Warrenty wont help because all smart TVs come like that. Most are worse than sony. Great buy when on sale. Hardly noticeable but alot of people say it will get woree. Warrenty said they would switch with a refurbished model then decided not to ..that everyone has this problem and is unavoidable. They wasted my time and how can a company go back on their word after the inspection?? First tv I bought the blurred spots was worse but bestbuy exchange and got a way better one thankgod. Not bestbuy fault. Do not touch the screen at all
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture still
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is just as sharp as when it was first purchased and this TV has great sound as well.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony tv
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony tv. Great picture. Good over all sharp picture crystal clear and great price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a great picture, and you are able to log onto your Netflix and Amazon accounts without an outside console.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is great on our new TV. So much fun watching on the big screen. Feels like I am at a theater all the time.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase this TV recently and couldn't be happier. Nice picture, sound and great options. Sony did not disappoint me.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the Sony 55" TV purchase, and feel it's one of the best pictures in its price range.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best tv I've ever bought! Do your own research and you can't beat the picture for the price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
No complaints
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues, easy to set up, clear picture, good sound. I purchased on sale so was happy with the price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Have not receives as of yet.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am excited to see the new tv and hear the sounds produced by this system, The units in store had a very clear and sharp picture. It really had a great view of a sports event.