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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are not that good so I use a soundbar. The picture is great. I also have it connected to my Amazon Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a year now and am very happy with it. It has a great picture. 4K looks crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great picture for the money. Set up was easy. we added a sound bar but it was a personal preference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad but step up to next model for BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a week and decided to return it for the next model up. And that was a good thing way better picture for only 200 more dollars. Get one today. Big game is coming SOON

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY 4K TV is a great value! The picture quality and color spectrum are both exceptional in 55' for under a $1000.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Anyone will be pleased with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to see the TV on display in store and could not believe how sharp the picture is. We are well pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We're glad to hear that you're satisfied with your new Sony TV. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Back to Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Needs sound bar for quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the apps are cool, the picture is out of this world,good sound,try netflix on this one,you will really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new TV. Still haven't figured out everything we can do with it but the picture is AMAZING!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this tv has been great in our family room. We watch a lot of movies and tv shows and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not good with technology but with some help setting up it was easy to get everything connected and understand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Never Lets You Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a firm believer in you get what you pay for...Set up was easy, the picture is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the image quality on this TV it’s a perfect size and the built-in chrome cast is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this TV. I can’t wait to try everything that it has. The Geek Squad was a valuable service.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Sony 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Smart TV. You can watch your cable channels and get Netflix or Hulu etc. The price was a bargain too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, picture while streaming Netflix is amazing. A little bit disappointed with picture quality while watching hockey, could just be the broadcast quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat Sony tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got this as an addition to our other Sony TVs so I could get a bigger one for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best electronics Picture is vivid and true to color

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Great picture, bad HDMI port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the demo in store, and reading reviews, I bought the TV. I set it up and hooked up my Xbox One S. It worked for a while, then stopped responding. I bought a fancy new HDMI cord and tried it. It worked for a while, then stopped responding. I moved my PS4 to the same port (HDMI 3) and it stopped responding as well. I returned it and decided to move on with my 2 year old Toshiba 1080p that was 1/3 the price!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv went out so I went out and purchased this Sony 55" tv. You couldn't ask for better color. I love my new TV.

    I would recommend this to a friend
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