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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to replace my Sony 50" . The picture on this one is super sharp. Still trying to learn all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up and sharp beautiful picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up in a short amount of time and has a sharp clear picture with no adjustments needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Met our expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good quality picture. Probably more features than I will ever use, but very well satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has great features and great picture. It was on sale for a good price and has met my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BT11, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale. Was a lil nervous about buying because it was not the tv I was looking for but glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 55 inch tv ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright, large screen tv with all the channels including Netflix!!! We just love it and it's been wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture! Vibrant colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had a beautiful picture, the sound is not bad at alll, I have catheral ceilings and the sound is great! I

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Improved 4K image & Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan and this TV is much improved addition to all the other Sony components in my system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Plenty of modern features, excellent picture, and easily syncs with phone and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love our Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV for us. It has been great for gaming and movie watching. It is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kenn,

      Awesome! We are glad you liked this television. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a clear big TV. Mounting by Geek Squad was done in two hours vs the two day it would have taken me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insurpassed quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality can not compare to other brands and I have owned quite a few others Sony does it best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture quality on this TV. HD is clear and crisp and the colors are great. The sound quality isn’t great, so I plan on getting a sound bar at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. It has a wonderful picture. Thank you for helping me choose a fantastic gift for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony rules.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony. Bought to replace 10 year old 46 inch Sony TV. Great picture and easy set up. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good price for a 4k TV. Picture is great. The features and one button selections for apps etc is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowledgeable with helping us buy the Sony Bravia 55" TV. Has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crisp and TV is the right size for my room which is long and narrow. The TV has been mounted on a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have had this T.V. for about a month now and it has been great for our family. Great price for the T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Horrible in low light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on this TV, but if it's mounted on a wall and you sit even slightly at an angle, the blacks essentially on one side go away and grays come through big time. It's extremely distracting. This is due to the edge lit I was told. The x900 might be better for this as it's back lit, but the OLED is the best for blacks. If you have the x800 at eye level and watch mostly in bright rooms, it is a good tv.

    No, I would not recommend this to a friend
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