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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,562 reviews
  • Rated 3 out of 5 stars

    Good TV but go for OLED instead!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is pretty expensive for the quality of picture. I would say if you are going to spend a grand on a TV cough up a little more and get an OLED version. This TV disappointed me. Not the full 4K experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to set up. Great quality. Works years after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We’ve had the TV about a week and no problems and the picture is great. Would have given 5 stars but haven’t tried all the features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It has a big enough screen to see everything. It is clear and very sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" Sony TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. Sound quality is not that great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture & easy to use phone app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone app setup was a breeze. The picture & sound quality are great. This was a good buy! Thanks to the Best Buy Rep for his help & suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv, it has so many features. I am still learning. Picture quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv - picture is incredible. This is a great size to go above your fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is top notch in every way, I use it for bedroom so no sound bar needed. Great 4K he Ultra tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY WORTH THE EXTRA MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PICTURE QUALITY AND COLORS ON THE TV ARE EXCELLENT. WORTH THE MONEY IF YOU GET A SALE PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't wait to set this TV up and see what it could do. Seems I made the right choice and am very pleased with picture quality. You got to get one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony 4K UHD TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Love watching TV everyday on this quality Sony TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect Upgrade for the Mancave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a 40 in Sony Bravia for 6 years it was a perfect time to jump to a smart TV. Price is great, picture upgrade is excellent. Love the smart TV interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture and Build Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so beautiful, and proves that Sony knows what it is doing in the 4K HDR market!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55” TV has an incredible picture. The sharpness of the picture is so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a Sony TV. We always love a Sony and this one does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box clearance price and I love it! Easy to use and great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up as we were able to use the same wall mount as our previous 46" Sony Bravia. We have only had it for 2 week, but so far we are satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony 55 " TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great works great sounds great I "m happy I don"t know what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the Sony Bravia, however I still could not afford the 900 I really wanted

    I would recommend this to a friend
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