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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,562 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Upgraded and it was well worth it. Employees were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not cheap but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and streaming are great. I was going to get a cheaper 4k but I'm glad I didnt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV, has everything we were looking for in a TV. I would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at best buy were very helpful in showing many different tv the sony was the best one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. 55 inch replaced a 42 inch. Added sound bar. A definite upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our smaller den TV with this Sony one. Great picture and no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new TV. Great quality. Anybody that comes over comments on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and speakers.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, satisfied with all the features. Picture and sound very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv for the price. Very sharp picture and looks great above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv for the price. Easy to use and great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. The built in app features and remote are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Android makes it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two of this model. With built in apps and downloaded apps, no more cable bill!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple issues with this TV in the first month. First the screen was dark across the top 3 inches then the tv wouldn't power on. First time I've bought a Sony and very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K for OTA content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great Job of upscaling OTA content. Like the quality of the image for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this TV and the picture is better than i ever thought it could be .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality, need a soundbar or speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great but the speakers aren't great and lack bass.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great display and awesome picture quality. Very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manda, Good to know that you appreciate the picture quality of this unit. You can check the help guide and specifications from this link for more details:
      https://docs.sony.com/release//Help_FY17_LCDTV_C436100151.pdf
      https://docs.sony.com/release//specs/XBR55X800E_mksp.pdf
      Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person sold us on the Sony tv for its performance and value. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It is a great size and very quick response when turned on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great t.v. with Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far we are happy with this t.v., the picture and sound is excellent. We love it.

    I would recommend this to a friend
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