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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works as it should Great picture and features!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart tv with excellent picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All hail Sony the God of TV,s. Sony the only brand worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV to take the step into 4k. No issues yet, picture good. Sound not awesome, as with every TV speaker

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television! The picture quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have owned to date! Sony does it right!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Very good picture and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and user friendly and intuitive interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    everyone should get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a beautiful picture the clarity is incredible and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned hands down! The picture is flawless!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan, we greatly appreciate your feedback, great TV for a great customer like you indeed. Thank you for choosing only the best! Regards, -Mark sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeds expectations !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Beautiful picture. Excellent price !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Bright and Handsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Smart flat screen on Pier 1 tv stand flanked by matchng Pier 1 Chests. When the Sale price dropped $100 10 days after purchase, all I had to do was ask and customer service credited my Best Buy Card. There is a reason Best Buy stock is rising while other retailers struggle. It's my go-to store. Now I'm watching their large appliance sales.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear bright picture, colors are nice and blacks are deep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv comes in great, everything is easy to set up. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Good picture,good sound.Remote is used friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv . Has a great picture. Lots of options

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture had got one for my dad for Christmas last year

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing but very expensive worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like we have a movie theater in our house. Great visual quality and great sound. Would be perfect with sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, good picture and easy to setup. Remote is another story, hard to use does not feel good in hand. I still have to use my U-verse controller to get certain functions to work. I recommend TV but pass on the remote. Did not get points as projected and when questioned I was informed at since I did no interest I was not entitled to points; wish I had know I would have paid TV outright.

    I would recommend this to a friend
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