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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Perfect size for my living room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture with true blacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Great for gaming, streaming and binge watching Game of Thrones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound is so so. Would recommend....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is the best when it comes to picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just saw it as recommended by CR. Great deal. I would suggest install by the GEEK squad as there is quite a bit to set up and no manual that you can hold in your hands. They did a great job and for 100 bucks I thought it was well worth it. They did in 10 min what it would take me 2 days to get right.( I am no newbie)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, Clarity. Takes HD to another level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great TV we enjoy a lot also great staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doris, it's good to know that you are happy with your purchase! Thank you for choosing Sony! -Anthony sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Recommend this product to anyone.........

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! Great picture quality. The sound is not great, def need external speakers to get the full experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a suggestion from my wife to upgrade my man cave tv (didn't see that one coming) I gave my self a crash course in 4K t v. After a few hours of research the Sony 900E seemed to be the choice. Picked one up the next day and was not disappointed. If your looking for a 4K tv I highly recommend this series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love this tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the top of the line for less than $1k when I got it. Still use it today and it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Motion not as smooth as I'd expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great t.v., good color, brightness, and clarity, but sometimes fast-moving action seems choppy (i.e., football plays).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Purchased to replace 50" Plasma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat disappointed at the very start. I was warned that I may need a sound bar - but I declined the advice as my primary use of was for news while on the elliptical. After a great deal of sound and picture adjustments - I am satisfied with the purchase. I still may return to Best Buy for a sound bar as I feel running the high tv sound volume may cause the tv speakers problems in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I might add beyond the other favorable reviews is that the cinemotion -- aka "soap opera" mode -- isn't actually nauseating. I've had the mode turned off on all prior TVs but this one actually does a good job of keeping up with the necessary motion to simply make the images look very clean and fluid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good but sound quality is not that great. The appearance is very sleek, I especially like the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55" smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is is awesome! Clear picture and awesome features with so many apps aready installed I no complaints with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great screen quality but lacking in sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality and the ease of use with this TV is great! We will be getting a sound bar as the sound is lacking some.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Too many buttons to turn TV on, with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go to turn my TV on, it has no sound. I have to push several buttons to make it work, properly. Has a good picture.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the clearest SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the is fast movement it’s very blurry. Not the same clarity I saw in Best Buy and was told I would be getting the same quality. Misrepresentation for sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv software needs a little tweaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv software needs a little tweaking for a little faster response when loading recommendations Overall superb colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spykep, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US