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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,291 reviews
  • Rated 5 out of 5 stars

    Great contrast. Deep blacks. Rich colors. Great mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv that isn't more thank $2k. Switch the motion rate to smooth and it's perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It is a good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. I didn't like the tv menue , The installation was not easy due to confusion in the menue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints with this TV. It's been almost 5 years and I haven't run in to any issues with any of the software. Syncs well with chromecast, all the smart features function as expected. Great frame rate and resolution for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, awful UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clunky compared to the Samsung offerings. Yes the picture it's pretty nice but the menu is very hard to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this TV is excellent. Side viewing is poor, fades out. Excellent when viewing at center of screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, Android a little slow...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBR55x900E has a great picture, but the Android system seems a little sluggish. Overall I am happy with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best tvs ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv after seeing a lot of strong reviews for it and it didn't disappoint, the only gripe I would have is that Sony did not include a patch for Dolby Vision even though the tv would be able to handle the colors and added visuals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. I had a Sony HT-XT2 2.1 sound base, which I hooked up to the HDMI (arc) and when i turned both on, the TV and TV remote KNEW the sound base was there, it turns on when the TV does, i only use the one remote. Sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a good choice if you will have it in a bright area, because dark area you will see light bleed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing picture, terrible OS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great television. Picked up for my parents as they needed a new TV. Perfect for there needs as they will only turn it on and off then use the cable box for everything else. Great button for sports/NFL. Lights up the screen. The android OS is weak and overbearing. Total opposite of simplistic. Setting it up was like going through junk mail. Would give it 5 stars if offered a better OS. Truely unfortunate it will may never get better :(

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, but Android OS slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it for an OLED TV. Picture was great, but not the software. A bit clunky and slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Can’t go wrong with sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65” sony. i bought the 850d & 900e on special occasion for family members. great tv’s for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture & color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, the clarity & color are excellent on this Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has a very clear crisp picture and was a breeze to get on line. Has all the features we require.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy knowing I was going to get a tv, but had a lot of questions. Best Buy member walked me through positives and negatives of many tv's, even steering me away from certain techs that will be obsolete. After his teaching, bought a great tv and excited to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! My first 4k tv. The screen is beautiful and it's very convenient to use netflix and other apps from the tv directly. Also looks very sleek Only a few negatives Sometimes the apps can be buggy and for hulu I don't think the fast forward/rewind works, but you can use the arrow keys to go forward and back. Also the stand feels a bit flimsy. Other than those few items, I would say it's a great deal and recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup-Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried both Samsung MU8000 and Sony X900e. Sony image was noticeably better. I prefer ROKU Streaming Stick + over built in apps and soundbar over TV speakers. All plug ins were compatible and work great. TV and soundbar both programmed to work with Xfinity remote.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv specifically for the 4K and hdr feature and I was impressed at how great it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good display, clear picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a replacement for the 55 inch that failed. Fortunately I had purchased the extended warranty so the TV was replaced at no cost to me. This newer model has more clarity that the older one and a times I feel I am watching the picture in 3-D.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Beautiful Picture, Unreliable Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is stunning. Set up was OK. But after 2 weeks the set started turning itself off and going through a lengthy reboot. I tried a reset, unsuccessfully, and then updated the software. Not sure if that's gonna help. The internet is full of folks complaining that Sony has failed this this flaw in over 5 years. Might return this for a Samsung.

    No, I would not recommend this to a friend
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