Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,291 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
SONY always
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tv to upgrade from my older sony model I bought back in 2010, u know...get w/the 21st & 4k century. I love this tv. So beautiful. there's a small manufactorer defect but i'll just have to overlook it. not worth the hassle of an exchange/return. i'm really happy w/my purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Panasonic plasma TV broke and purchased the Sony 800E but after getting it home and set up didn't like the picture. Returned is and bought the 900E and couldn't be happier. Love the picture. Took a while to mess with the picture settings to get what I wanted. Would recommend TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A true beauty
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a Sony guy from "back in the day". Thought I was going to buy a Samsung this time based on reputation until I spotted the x900e. The picture is amazing and the upscaling is simply unreal.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful images,sound..sleek and stylish,reasonably priced. Nearly 5 years and no issues. Recommended!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent 4K HDR TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV looks stunning compared to the last 55" 1080p LED TV that I purchased in 2014. The 120 Hz refresh rate and 4K up conversion is amazing. The Android OS is also very user friendly.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi, GTBJW, That is definitely the news we like to hear from our customers! Thank you for posting your positive feedback and thanks for choosing Sony! -Vincent
Pros mentioned:
Color
Rated 5 out of 5 stars
Fantastic!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv. Did my homework on hdr and picture quality. The xbr55900e did not dissapoint. The HDR quality makes the screen almost look 3d. The blacks are inky black. Awesome TV!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My first 4k Sony TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was holding off for this price drop for the 900e series dream came true I left a 1080p LG to this Amazing Sony is my new Flag ship TV now with the PS4 pro you can't go wrong period.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Never Disappoints1
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture quality after slight custom calibration according to your viewing preference
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Definitely the better sony tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a bit of calibration this tv looks great. Works great with sony htnt5. Bought as a package deal, very happy with the picture and sound quality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing picture!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything just jumps off the screen at you. Everyone who sees my TV agrees they have never seen such amazing pictures!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LindaL, We are glad that you enjoy the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. Thank you for sharing this feedback. You can check the help guide and specification from this link for more details: https://docs.sony.com/release//Help_C418100121.pdf https://docs.sony.com/release//specs/XBR55X900E_mksp.pdf Regards, -Jay
Pros mentioned:
Hdr
Rated 1 out of 5 stars
Already obsolete.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was in best buy looking at new tv's and decided to buy this tv. At the time i was told it would receive an update for dolby digital in the future as all high end sony models would. Well the update comes in January but not for the 900e. Sony Decided they don't make enough money from the 900e so they pulled it's support. The tv can only do hdr10 which is already dated and inferior to dolby vision. They want you to buy the 930E or above. Take my advice and just get an LG tv. You get Dolby vision without hassle and games from sony. If you buy this tv you WILL need a new tv next year already.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Outstanding 4K HDR
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding picture. Second only to the infamous Z9D.
I would recommend this to a friend
Rated 5 out of 5 stars
Number one SONY
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️
I would recommend this to a friend
Rated 2 out of 5 stars
Sports are almost unwatchable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a 55x900e last month and everything besides sports is great. Live action during games (football and basketball) are horrible though; almost unwatchable. There's a halo around the players. There's pixelation and blurriness. There's a stutter/judder.
I've tried "Live Football mode". I've changed and modified the picture settings at least 10 times. I've changed HDMI cables. I'm not running it through a receiver. It happens both on over the air with a HD antenna and on cable.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Always getting compliments
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV on September of 2017, after I returned my Samsung 8000 Series. I previously had a Samsung 6000 Series. This Sony television is night and day from my old Samsungs. I hardly have a visitor come over, who doesn't ask what kind of the this is.
I love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Sony TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV! Read all about TVs for a whole year, one after the other, and this was the one with more positive reviews of all. Will keep on buying SONY!
I would recommend this to a friend
Rated 2 out of 5 stars
4K 900e compaired to 3 year old Samsung.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been an Extreme Audiofile for 35 years. Top End. On Dec 21, 2017 I bought the Sony 4K 900e. Compared to my 3 Year old Samsung 55" 1080p 240hz TV. The Samsung is quite a Bit clearer. And I Know how to set-up Hi-Fi.. I also bought the Panasonic True 4K DVD Player for $459. But wont get until Dec. 27, 2017. Today-Dec. 23rd, 2017. I am Here because I might return this TV..
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Thought I was getting a great TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't normally write reviews on anything. Sometimes hotels when I travel. Did my research, spoke to some nice guys and gals at best buy, picked out this awesome tv. Picture quality is great, features are awesome, although I still cant get it to sync with my google home. My biggest complaint it the audio issues. Anytime you change inputs you get terrible static/crackling noise. It happens when you go from live TV to DVR, or go to Playstation, or Blue Ray and even when you just pause live tv and go back to it. Its a very loud and terrible noise like a feed back on a microphone. I've only had to the TV for 2 days now and Sony has AWFUL customer service. I called the night time customer service support twice and got hung up on by Amy and Erica after 40 mins into the conversation both times. They told me the noise was actually NORMAL and also that Sony was working to correct the problem. So 2 days after dropping the money, I have no idea if i have a LEMON for a tv or what. Never thought id be disappointed 2 days after buying a TV, but now I am left to feel like, if I dont take the TV back, I am stuck with something that wont work properly.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Neil, We regret to hear what happened. Our apologies for the inconvenience that this may have caused. You can isolate and fix the problem by following the troubleshooting steps from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/38990 Regards, -Jay
Rated 5 out of 5 stars
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in late Oct. 2016. The second week of Nov. 2017, the screen is showing a ghost image of the TV menu bar, which is on screen for about ten seconds after you turn the TV on, make changes via the menu or switch inputs. No reason for the menu to burn in or ghost, but the top quarter of the screen is darker than the rest. Having looked into it, it seems to be an issue with Bravia's.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi srv01852, we are sad to hear what happened. To fix the ghosting image after the TV turns on, please make sure that your TV has the latest software version installed. https://us.en.kb.sony.com/app/answers/detail/a_id/40952