Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Whether You Use the Android Tech or Not!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from a Samsung 2011 8000 series so I'm used to a beautiful picture! The improvements in this TV from Sony over the Samsung include passing 5.1 sound (or whatever the source sound format) from all inputs/devices and not just from the TV/Smart TV. That's a big plus and makes setup so much easier. After calibrating the TV based on Quantum Apotheosis' recommendations, this TV came to life. The standard settings weren't impressive and those from Rtings were even worse. I was able to declutter the home screen but wish there were an easier way to do that. Since I have a TiVo Bolt, most of the time I can go directly to apps like Netflix, Amazon, Vudu, and Plex without having to go to another input. The Sony Android TV provides a great option for direct access to other apps and could eliminate the need for additional streaming devices. As far as sound, I have a Sonos system so I don't rely on TV speakers. With the Amazon Echo Dot, the Sony TV performs some remote functions without a remote. I have a Harmony Remote Control that has some of that same functionality and then some so I'm not dependent upon the Sony Remote that many other reviewers complain about. What impresses me the most is how well this TV upconverts videos from Plex that are saved as mkv files in standard definition. Watching the physical DVD compared to watching the same movie through Plex demonstrates how well this TV performs. Absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    GREAT TV,THAT REPLACE OUR SAMSUNG CURVED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAD JUST BOUGHT A YEAR AND A HALF AGO A 55 INCH SAMSUNG CURVED TV,,OUR SON ACCIDENTALLY TAG THE SCREEN,AND IT WAS GAME OVER,,,THESE LED TYPE SCREENS ARE VERY FRAGILE,,I WAS NOT HAPPY...THE SAMSUNG REMOTE WAS LITTLE AND WAS A PAIN,,THE CURVED SCREEN SEEMED NEAT,,BUT REALLY I DONT MISS IT,,THIS SONY IS A LITTLE BETTER,THAN THE SAMSUNG,BUT WITH HD CONTENT,IT REALLY SHINES,,VERY HAPPY WITH IT

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 30 days of shopping reviewing constantly checking out other products checking out all reviews about said product finally decided to make my purchase I'm glad the salesperson talk me into upgrading to one model up this Sony 900e Bravia I am so happy great TV especially after 10 years of a projection TV LOL would recommend this TV to anybody great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best non-OLED 55" of the Year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, great input/output options, and top notch reviews from all the major electronics sites. Helluva deal for under $1k on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely satisfied with this T.V. , it has a beautiful picture and sound. Combined with my PS4 PRO, sound bar and my 4K Blu Ray I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    wonderfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not believe i got such a bargain for the price. I recommend having the geek squad doing the install as menus are not as intuitive as you might like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television provides unbelievable pictures quality and sound. I am so happy with my purchase. I would recommend this model to anyone who wants hi-def.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home renovation called for an upgrade from my 2010 LG plasma. I evaluated this model against the Samsung OLED and must have read 25 reviews all across the Internet. In the end, while I am glad to have gotten this set significantly cheaper than a 55" OLED, I DO NOT feel like I compromised. Quality and clarity of any image is very good , and the 4K resolution content looks fantastic. If I reviewed dozens of TVs every year for a living, I might be able to see the subtleties of one model over another or one technology over another. After looking at around 10 different models using both my own content and what the store was displaying, evaluating whether whatever slight differences I might have detected vs how I really want to spend my money, I opted not to go for the highest specs but for a quality product that gives me an enjoyable viewing experience at a cost that isn't equivalent to a down payment on a BMW. What I can say for sure is there is a discernible difference of the 900E over the 850 series Sony sets so I recommend the 900E without reservation. My only regret is that my room isn't big enough for a 65". If you are in the market for a 4K TV, I recommend to go with the old standby smoke test of taking your own high-res movie with you so you're not looking at a store image degraded across a dozen sets while trying to see if you like an ultra high resolution piece of electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. It’s light weight. So one person can carry it. One thing you need is a sound bar. It sound good but with a sound bar it’s better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the research going back and forth between Samsung and LG and decided on the Sony 4KHDR Ulta HD tv price was great picture so is the picture.5Stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv after talking to a sales associate. Was going to buy a lower model glad I didn’t. Excellent quality games, movies and tv look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelleent Picture/Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture out of the box and surprising sound. This TV replaced a 10 year old LCD television and major strides have been made in this technology!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best midrange for price and picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture and quality television free mid range TV I definitely would recommend it to anyone who doesn’t want to spend the money that oleds cost.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome for the money and area I have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan and this TV is a great advance in my old one that I've had for 12 years. The color improvements are fabulous. Especially the blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv everything i was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is ahmazing . The colors are beautiful . Been in awe watching it since i hooked up . Definately worth the price tag with the updated specs!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best All-rounder!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality for its price range. Very happy with my purchase. I also have the X930E, although better they are very similar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for family room. I am so impressed with it. When we buy for the media room, I will probably buy the same series but bigger model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K uhtv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the TV. We were originally going to buy a lower grade tv but, we are so glad we went with this model. The picture is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, no rewards points

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is nice. Didn't get my rewards points though. Best Buy's offshore call centers are god awful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture quaiity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Sony Tv. Picture quaility is amazing. We also like how Easy it is to navigate to other features the TV Has to offer

    I would recommend this to a friend