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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought this on the pretense that it would have the DIRECTV Now app but it doesn't.I set it up and placed above my mantle myself so I rather not bring it down to return.The remote is really slow to respond at times,and the silly display stays on the screen which is so annoying but the picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound does not match quality of screen picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent for this price range. Our family room is bright during the day which does not effect the quality and depth of the screen. Had a Samsung 8000 series at home which we exchanged for this more expensive Sony. Set sound quality is marginal. We connected to Bose system which matches video performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Remarkable Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't intend to spend this much on a TV but I'm glad I did. This is the punchiest and brightest TV I've ever owned. Some complain about the sound quality. I think it's fine. Overall it is more high tech than I am. I'm constantly discovering new options. I just hope it lasts longer than the 6 years my Panasonic Plasma lasted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 4k 55 inch Sony as a gift because Sony has always been a good product and that is what the person I bought if for has always bought it has a very good picture and he loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid purchase. This TV has exceeded my expectations in so many ways. Great picture and a very easy-to-use UI. More than a month after my purchase, I am still extremely satisfied!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this TV set, the contrast and color volume is amazing. I have had 3 different 4k sets now, and I can say unequivocally that this is the best set you can own for under $1500.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great viewing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great viewing experience. The picture is fluid when watching hockey and enjoyable cinema mode. Defines the "internet of things" via web integration, apps and built in chrome cast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55" 4K UHD R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. More expensive than the others at the same size but worth every penny. Did not and would not consider any other.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to connect to WiFi, I also bought a Sony sound bar that was a snap. Doesn’t like Apple, but I knew that about Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV in this Price Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great value for the price paid. 4K and HDR quality is amazing. Great smart interface which is easy to use. I always buy sony tvs because of the unmatched quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV offers a great picture and access to many features. The set up was easy and the quality is great. The picture is vibrant and sharp. This is a great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is clear and concise. The Geek Squad did a perfect job with installation. No complaints at all!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. The operating system is designed and functions well. The only minus is that the processor is not fast enough to run apps, such as YouTube TV, as it lags and freezes compared to running the same apps on Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s picture quality is by far the best television brand that we have ever owned. Best Buy’s sales staff is very knowledgeable of their products and their guidance was appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband as a Christmas present, he loves it. The picture is so clear, even old black and white programs come in clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fabulous purchase for me. A step up from HDTV. Had Geek Squad deliver and set up, with no problems. The difference between this TV and the one I had is like day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Tv to play the Xbox one X in 4K. Beautiful picture and very clear sound. I would definitely recommend this tv to anyone looking to upgrade. For the price it’s a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV out of the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first picked this TV up with a nice holiday open box discount. Settings were important for me so I looked all over for the best customizations I could find online for the picture. What a waste! After 10 hours of trying to optimize, I reset to factory and the picture is brilliant. I paired it with a 4K Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity is clean and bright, and the sound is very good. I run it to my stereo using the mini-headphone jack for movies, but the in-board speakers are nice enough for everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful and Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to update my TV to a smart TV because I was having problems with a Roku and my WIFI. This television is easy to understand and has all the perks I need to enjoy whatever is on.

    I would recommend this to a friend