Customer Ratings & Reviews
- Model:
- XBR55X950H
- |
- SKU:
- 6401202
Customer reviews
Rating 4.7 out of 5 stars with 368 reviews
(368 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, describing it as amazing and crisp. They also appreciate the easy setup process and the vibrant colors. While some find the price to be a bit high, many agree that the TV offers great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony - 55" Class X950H TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Live sports and movies look amazing on it. The picture and sound quality are top notch. Delivery process earns 5 stars too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guest, Awesome! We are happy to hear you are enjoying the picture and sound quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
55” x950H Series LED 4K UHD SMart -Android TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect size and fits nicely above my fireplace. I love the clarity and its amazing sharpness. The quality of the pictures are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sochea1, We're glad to hear that you love the clarity and amazing sharpness of the picture of this X950H 4K HDR TV. Good to know that the unit fits above your fireplace We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound. Still learning all the apps that are on it smart TV kind of new to me. Overall I am very happy with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review,
Awesome! Thank you for such a great review. We always strive to deliver the best picture and sound quality with our TVs. We're glad that you're happy with your new TV. . The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! - Kris
- Pros mentioned:Color
Rated 5 out of 5 stars
BUY ME!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This this is too smart for me. I’m still trying to figure it out.., it’s so beautiful when color is displayed. Crisp and bright.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco,
Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Overall good TV , HDMI 2.1 concern
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality great , could be better. just have a issue with this model having four HDMI ports with non having support for HDMI 2.1. Would've been better if all of sony's larger 55" TV's supported HDMI 2.1
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyX950H,
We are glad you like the picture quality of the television. There is much confusion about the HDMI versions and concerns about compatibility. For this reason, we do not promote the HDMI versions incorporated on many of our products. Instead, we advertise the features of a product that are associated with a particular HDMI version. For X950H, the TV will support up to 18Gbps signal for 4K HDR.
https://www.sony.com/electronics/support/articles/00246472
Thank you for choosing Sony!
David
Rated 1 out of 5 stars
Extremely Frustrated & Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this TV for the first week after purchasing. On day 8, TV started turning off on its own and I had ZERO sound on streaming channels (Netflix, Amazon & HBO Max). I called Sony & was told this could be due to a mechanical flaw which probably explains why the TV was a Geek Squad Certified Excellent-open box item. I am unfortunately spending hours of my day trying to resolve with Best Buy over the phone and since I live alone, I had to pay someone to deliver and assemble the TV & returning to my local store will not be an easy task. BIG QUESTION...Do I exchange for a brand new Sony 950H or go with another brand....extremely frustrated & disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SC123,
We're sorry to hear about what happened to the TV. We apologize for the inconvenience. Unfortunately, you cannot exchange the certified open box for a brand-new TV. The brand-new TV has a one-year manufacturer's limited warranty.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Price
Rated 5 out of 5 stars
55 inch Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television for a fair price. Sony televisions have an intrinsic value that makes me feel good about my purchases.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hank, Thank you for such a great review. We're glad to know that we we're able to meet your expectation. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this TV. Isn't isn't as good as our OLED but it is a great picture nonetheless. It isn't too thick, isn't too thin.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GopherNate, We're glad to hear that you like this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback! Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, colors look beautiful, android software is smooth and fast. Right size for my bedroom, about 14ft away from pillow :)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Tv I’ve ever watched, clear picture and great sound. I especially like how it displays recent search’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightning,
Awesome! We are happy to hear you are enjoying the picture and sound quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this tv. Looks great with 4K movies and purchased a high end Sony sound bar to make the sound just as good!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Todd, We're glad to hear that you are happy with picture quality and sound of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Smart TV Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best television for the money! Picture quality access to alternative viewing and sound all exemplary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Umpah, We're thrilled to hear that you feel the X950H is the best TV in its price range. And good to know you're enjoying the picture and sound quality of your TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Still The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Sony tvs for long long time. Never disappointed me. Picture quality, reliability and options never failed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonySonyBobonyBananaFana, We are thrilled to hear your positive feedback. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Sony won't let you down. Thank you for trusting Sony! -Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
This is a blessing and a curse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a better picture for sports even with my 65 inch plasma. The downside is that I’m watching more TV now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinnesotaBuckeye, We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently replaced my previous Sony Bravia TV. This newer model has a much clearer picture quality with more vivid colors.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
2020 tv great Picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV a 2020. Great picture sound quality but it has no plugs it’s all HDMI chords it has four HDMI plugs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, We're glad to hear that you appreciate the picture and sound quality of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and sound. Was installed quickly and when Chris explained how to use it was very easy to understand and do.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV!!! Aways been a Sony fan all my TV in my home are Sonys. This was such a great TV I got 2 of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zero, thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We are thrilled to hear you are enjoying the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thank you for the continuous support! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. Right out of the box...WOW! Picture, sound, and all of the in-betweens, amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeresaJ, We're very grateful for this positive feedback! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super Clear Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new TV arrived right on time and set-up was easy. We love the narrow picture borders and the picture itself!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Wow! We're really happy to hear you love the amazing picture quality of your new X950H 4K HDR Android TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.
Thank you so much for the 5-stars review & feedback and for choosing Sony!
- Romeo


















