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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,437 reviews
  • Rated 4 out of 5 stars

    great Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blacks are VERY BLACK, and the use of Android is Awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always had good luck with sony TV last one lasted 25 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv upgrade 4k wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings out the color its great . Sony makes a great tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't got it all figured out yet but i enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great tv. Color is bright and clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So far, not happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new SONY Bravia Telivision and per best Buy's suggestion, removed my panasonic 5.1 surround system and bought the SONY sound bar system. I was told the SONY sound bar and TV were paired to work best together and that the sound quality would be better. I also paid for Best buy to set it up. After the installers set it up, we noticed that after a while the sound would get delayed (not match the lips moving on the TV. The Best Buy Geek Squad techs, came back out, and added additional cabling, and tried to adjust the processing speed on the sound bar, but after they left, the problem persists. If the sound bar is turned off and back on, it syncs back up, but after an hour or so it gets further and further behind. It is very irritating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we regret that the soundbar and the TV failed to meet your expectations. Please email us at [email protected] with your contact information, a brief description of the problem, and the model and serial number of your new devices. We'll be more than happy to help you out. Best regards, -Mark sony_US

  • Rated 4 out of 5 stars

    Nice T.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. is perfect apps freeze up sometimes but overall nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok it seemed better quality in the store I think

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good valve for the price of a quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with enough outlets for whatever you've got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone at home likes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at home likes it. Outstanding picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Descent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the TV because of light bleed. This was our biggest complaint. Overall the quality seems to be good. Haven't had my issues to date. Note we were able to save an additional 200 since the tv went on sale a week after we bought it. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I like it very much. Awesome, really.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote not very intuitive, takes some getting used to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy for 65' TV and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for 65' tv. Always a Sony product fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is capable of so much!! Just need wifi to cooperate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking the sony so far. its only been a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old tv went out and we needed another telivison

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one helped me to load it in my truck very rude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    waiting on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't installed the items yet but looking forward

    I would recommend this to a friend
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