Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10314458
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
The best tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a bigger TV for family nights and found the best one.
I would recommend this to a friendLooks nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely tv worth the price. So far everything is good. Cant wait to watch some blu ray 4k movies on it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gilberto! Thank you for leaving us a five-star rating! We're thrilled to hear that you love the BRAVIA 8. We’re confident that you'll enjoy your Blu-Ray movies with a cinema-like quality experience! Thank you for choosing Sony. Regards. -Jenn
Does not receive local channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a tv with a built-in tuner to receive local channels. The sales girl said Definitely will receive them on this tv. We bought a 4k Samsung 65 inch one 3 years ago and it is still great but didn't want to be forced to get Spectrum. Well they set up tv and said i needed a ota antenna to get local channels. Went Back to Get the new antenna and it Still doesn't get local channels. Called Sony and they said it should get them. Well its a good tv but wouldn't have bought it for 2k if i knew it would not get local channels. Had to get Spectrum and not very Happy with that!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Papa,
Thank you for reaching out to us and we're sorry to hear this issue. The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is. ATSC technology is backwards compatible for BRAVIA 8 series TVs, so you will still be able to enjoy ATSC 1.0 technology with this ATSC 3.0 supported TV.
If you believe that certain local channels are not appearing, after doing the scan, antenna rotation or re-positioning may be needed to increase received signal strength. You can also visit the AntennaWeb website online to check which stations are available in your area and the recommended type of antenna to use. For more details about this, refer to the links below.
https://www.sony.com/electronics/support/articles/00023587
https://www.sony.com/electronics/support/articles/00258543
We are eager to assist you further. To help us do so, please email us at [email protected] with the following information:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the BRAVIA 8:
Sincerely,
Jess
Sonified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with this Sony Bravia 8 TV, 200 percent better than previous tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphmB,
That's fantastic to hear! We're absolutely delighted you're completely satisfied with your BRAVIA 8 OLED TV and finding it a significant upgrade. Enjoy the incredible picture!
Thaks for choosing Sony.
-Eliab
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at colma store , great price and great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, thank you so much for the 5-star review! We're pleased to learn you're enjoying your Sony - BRAVIA 8. This TV is built to deliver an exceptional viewing experience with OLED picture quality, deep contrast and vibrant colors. We're also proud of its intuitive interface and immersive sound performance. We truly appreciate your support and are so glad you chose Sony to be part of your home entertainment setup. Best regards, -Dominick
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase so far so good. A good buy with this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephV,
We truly appreciate you taking the time to leave a review. It's wonderful to hear that you're happy with your BRAVIA 8 and feel it was a good purchase. We're confident you'll continue to be impressed with the picture and sound quality.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Not for us
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display was clear and the sound was good, but the motion was strange on this one even after trying to adjust the settings. We exchanged for a different model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC, While we are glad to hear that you are happy with your new TV, we are sorry to hear that the Bravia 8 had to be exchanged for a different model. We hope that you get to enjoy your new TV!
Regards,
Carl
Fantastic television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great, but I have one problem, the wifi keeps cutting out a lot, otherwise it's fine
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pnutz, thank you for sharing your experience! The BRAVIA 8's OLED screen truly shines, with each of its over 8 million self-illuminating pixels independently controlled to achieve unparalleled contrast, from the darkest blacks to the most dazzling colors, and we're truly glad you're enjoying that. In regards to the Wi-fi going in and out, we recommend following the troubleshooting steps listed on the link below, they will surely help to stabilize the internet connection:
https://www.sony.com/electronics/support/articles/00184183
Thank you for choosing Sony!
Best regards,
Dominick
Mixed review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had several Sony TVs in past. This one has a good picture but store displays in 4k which we don’t get at home-so disappointed. Expected dark scenes to be brighter than on our old TV-and we’re on max brightness. We had some problems getting this one to work with our Bose sound system & lips weren’t synched at times. Re-starting the TV several times helped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, thank you for your loyalty to Sony and for sharing your experience with your new Sony - 65" Class BRAVIA 8. We're glad to hear you're enjoying the picture quality! Regarding the dark scenes, some settings adjustments may help enhance the brightness, you can try adjusting the 'Black Level' in the picture settings as well as checking the 'advance contrast enhancer', we will include a link below that will explain to you what values you can use as reference.
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
In regards to the sync issue with your Bose system we appreciate your patience, and if you encounter any other particular issue please feel free to reach out, you can contact us through: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony. Regards, - Dominick
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. The picture and color is superior. So glad that I decided to purchase this model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJAM, We're happy to hear you’re enjoying the large screen and sharp picture quality. It’s great to know the installation was a breeze and that you find it easy to use. Thank you for the 5-star rating and for choosing Sony! -Jess
Top tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my salesman was amazing. the experience of coming in and getting a credit card and leaving with my purchase was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AronP, Thank you for this fantastic review! It's amazing to hear your shopping experience was so positive and you like everything about your new BRAVIA TV. Thanks for your purchase and for choosing Sony! -Jess
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv everything you'd need! HDR, 4k, 120 hz!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there NickolasB, thank you for your fantastic 5-star review.
It's a truly pleasure to hear that the BRAVIA 8 offers "everything you'd need," highlighting the amazing HDR, 4K, and 120Hz capabilities. We're so glad you're enjoying the premium features and immersive experience!
Thank you for choosing Sony.
Sincerely,
Jenn.
The geek squad was great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup went great and the geek squad done the installation without any problems they were great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrylwE, Thank you for sharing your experience with the BRAVIA 8 setup! We're glad it went smoothly and that the Geek Squad team provided hassle-free installation. We hope you're enjoying your new BRAVIA 8. Its picture quality is amazing! Enjoy your setup, and thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Do not buy open box!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's a great tv! But for some reason mine stopped working after some time. Thank god that I got the plus membership right before i bought the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nimish,
Thank you for sharing your feedback! We're glad to hear you think you Sony BRAVIA 8 TV is great, but we're sorry to learn about the issue you experienced. We'd love to learn more about what happened to better assist you.
Could you tell us a bit more about the problem—such as what stopped working and any error messages or symptoms you noticed? With more details, we can help provide some guidance or next steps. Please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 8.
Thank you for your patience, and we look forward to improving your experience!
Sincerely,
Maria
Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product And worth the price. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferB, we are pleased to learn you've found the Sony - 65" Class BRAVIA 8 to offer great value for its price! Our OLED screen individually and expertly controls 8 million self-illuminating pixels, turning each one on or off to dark and light for deeper blacks and more dazzling colors. Thank you for choosing Sony and enjoy your new TV! Regards, -Dominick
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, easy to set up. Integrates with PS5 very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobWilliams. We're glad to know you're enjoying the synergy between your TV and PlayStation 5!. Sony is renowned for its high-quality products and innovation throughout the years. Thanks for choosing Sony!. -Milton
Best Buy TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All things the TV says it does is true. This is far more than what I was expecting! I love it so much, so fast!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT,
Awesome! We really appreciate you love everything about your new BRAVIA 8 TV. We always strive to deliver the best quality and features with our products. Thanks for choosing Sony! - Kris
Very good tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe not has good as a A95L but half the price for same size. The acoustic surface is actually pretty good. Paired nicely with my AT-A7000 as center sync.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ProductReviewSASW3200W, thank you for your review. We are pleasured to know that you find the Sony BRAVIA 8 TV feature incredible! Thank you for choosing Sony, and enjoy your viewing moments! - Maria
Best by is the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was really nice service. Everything is what i want for the assisted.
I would recommend this to a friend“Premium” price, dollar-store reliability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a small fortune for this Sony TV because it’s supposed to be a premium brand. What I actually got was a glorified wall decoration. After barely a year, the speakers started acting up, and soon after that the TV just stopped turning on altogether. No warning, no accident, no misuse — it just gave up on life. Naturally, Sony’s support was about as helpful as unplugging it and plugging it back in (yes, I tried that). Their solution? Basically “too bad, you’re on your own.” For a TV that costs this much, that’s impressive in the worst possible way. So now I get the privilege of fixing it myself or tossing an “expensive premium TV” into the trash. Fantastic design philosophy: charge top dollar, then disappear when it fails right after warranty. If you’re shopping at Best Buy and considering Sony — don’t. Unless you enjoy paying extra for brand names, broken speakers, dead TVs, and DIY repair projects. Hard pass. Never again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TonyL,
We are very sorry to hear about the issues with your BRAVIA 8 and the frustration with your support experience. This is certainly not the level of reliability or service we aim to provide, especially with our premium OLED lineup. Please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab