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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 360 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR X95K Mini-LED 4K UHD Smart Google TV for its exceptional picture quality, stunning colors, and excellent sound. They appreciate the wide viewing angles and the mini LED technology that competes with OLED. However, some customers have concerns about blooming issues, screen problems, the price, and the lack of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 360 reviews
  • Rated 5 out of 5 stars

    No glare!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. Great for living rooms with lots of windows. There’s very little glare from lamps, lights, sun coming through windows/blinders. Great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank,

      Thank you for the 5-star rating and we're glad to hear that you like the quality of the TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, clear picture and easy to use, our last one lasted 13 years, hope this one does as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PamS, We are happy to hear that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 75"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity of the display is excellent, menus are intuitive. Purchased open box, not sure it's worth the new suggested retail though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SLU11, Great! We're very pleased to hear you like the excellent display clarity and intuitive Google TV menu of your Sony X95K. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    I’m pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was friendly, professional and knew what to do. He even paired my tv with my surround sound. Awesome guy his help as well.My new tv is the bomb. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestineR, Awesome! Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your brand new X95K Mini LED 4K Ultra HD Smart Google TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    The box looks sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is premature as I bought this tv for my new home in Cohutta,Ga. Which I’ll be moving into In March. Until then all I can see is the box. More later on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for purchasing the new Sony X95K 65 inch 4K LED TV, Golfdocs! Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Picture is amazing, it is easy to use, sound is great...and it's Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaS, Excellent! We're pleased to hear you love the amazing picture and sound quality and ease of use of your Sony X95K.
      Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Greta tv, maybe not worth 3k price tag.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did allot better job then last year, I had the S95B but for super bright room was till just to dim, and seeing Samsungs LEDs this year has horrible DSE/banding I decided to try X95K, gaming input lag is 10ms so Sony definitely listened from last year’s x95j being 17ms, blooming is worse then what I expected from backlight masterdrive but Sony never did get that fixed, motion has few problems now but updates will fix it, my panel is vary little DSE, but has a white band on screen so I’m swapping panels as people on YouTube has had complete clean panels, so Sony definitely listened, I’d wait for price drop before getting, once it goes down get one asap

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi codyallen113,
      We're glad to hear you like the X95K TV. However, we're sorry to hear we were not able to meet your full expectations. Allow us to help make this a better experience. You may find this link helpful if you are experiencing white band on the screen:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95k/articles/00030311

      Should you need further assistance, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    One Minus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great picture quality. I have always bought Sony TV's since my first Trinitron back in 1979. There is one nagging issue with this TV and it is inconsistent. When first turning on the TV sometimes the picture comes right up and all is well. The problem is sometimes the picture does not come up or it will flash for a second then the screen just turns to all snow. Then to get the picture to come up I have to constantly hit the function button on the remote back and forth and keep switching the source back and forth for HDMI3 eArc. Only them will the picture come up and the snow stop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimP,

      Thank you for choosing and purchasing Sony BRAVIA X95K smart Google TV. We regret to hear that you are having an issue with it. This is definitely not the customer experience we want you to have. Please make sure that your TV is up-to-date by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates improve the general performance of the TV and resolve any possible software-related issues. When connecting devices with your BRAVIA via HDMI connection, we recommend using premium high-speed HDMI cables. If you connected a video game console that supports 4K 120Hz, make sure you are using the HDMI cable included with the game console, or an ultra-high-speed HDMI cable. You can also unplug the cable and plug it back again to make sure it is connected securely to your BRAVIA and your device.

      We want to make sure you’re taken care of and help check on your TV.

      May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X95K :

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Daughters tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st big ticket item my doughter bouhht for her appartment. She loves it. Always tell me how much better the video is compared to mine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dtondee,

      Awesome! Thank you for the 5-star rating and we're glad to hear that she loves the television. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony is my preferred TV viewing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the remote with less buttons . I also like the ability to adjust the feet depending on your available surface to place it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveFromStateFarm,
      Awesome! We're glad to hear your enjoyable viewing experience with your new TV. Nice to know you like the new remote design and adjustable stand of the unit. We always strive to deliver the best quality with our products. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good looking TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Although, I'm not too thrilled that Google TV doesn't have the Spectrum TV app (especially in this area).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GilB, we're glad you like our product! We understand your feedback regarding the the Spectrum TV app. The Spectrum TV app is not currently available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. You can also connect your Spectrum (cable box) to this TV using HDMI cable.

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with TV. Excellent picture quality with rich colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BobT, We are thrilled to hear that you are very happy with your Sony BRAVIA TV. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    TV goes blank. Have to reset. Known problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two hours for the store to find this tv. TV will go blank after watching fir a while. Called Sony, they said it’s a known problem and they are working on it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      Thank you for the review and we do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality 65 inch tv. Amply elevated to add sound bar. Like having the back of tv covered with panels to look sleek. Easy to navigate and program. Color is bright and realistic. Enjoying watching it in family room immensely. Good viewing angles without glare. A good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sleek,
      Terrific! We're glad to hear you are enjoying the exceptional picture quality, viewing angles, easy navigation and program with your new TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best buy literally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an excellent job at providing us with the spec of the tv and overall answering all of our questions/concerns.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyEver,
      Thank you for the 5-star rating! We're really glad to hear your great shopping experiencing. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. - Kris Sony_US

  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and sharpness of the images in the TV in unbelievably. Sony made a number one TV very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BillS, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Sony is a very good brand and we are loving our brand new Tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArifaS,
      Thank you so much for sharing your great experience with us! We're really happy that you love your new TV. Your satisfaction with our product means a lot to us. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding Television with brilliant colors. It is definitely the top of the line in Sony's offerings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BanjoMan, Thank you for taking the time to write such a wonderful review of your experience with your new BRAVIA XR X95K. We are extremely pleased it suits your needs and you like the rich, vibrant colors of this TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X95K. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    TV works in any environment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great viewing in a bright and dark spaces. However it had this weird color grading effect where randomly colors were over saturated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and I am extremely Happy and I have to thank Best Buy for caring about customer satisfaction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Awesome! We are so glad to hear that you are happy with your purchase! Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony! -Carl Sony_US