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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than the Samsung I had to return in the 2nd month after it failed. Also, better picture and sound than Samsung. Completely satisfied with this TV and the service I received at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted to buy a LG OLED tv but did some research on this television and i am glad I purchased this one instead. The overal quality of this television is excellent. Definitely recommended it to anyone who is looking to upgrading their television set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arod890, good to know that you are satisfied with your purchase! We appreciate you taking the time to let us know your feedback about this TV and thank you for choosing SONY! ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third and largest Sony. Its absolutely beautiful and has the best sound I've had, My husband can only partially see from one eye. This 65" set and its high quality has afforded him to see most shows. Just thrilled with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several different manufacturers in the 65 inch range, and the Sony beat them all. The picture is excellent, the user interface easy to navigate, and best of all, it runs on Android tv. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched alot of TV's before going to purchase one. I actually had intentions on buying a cheaper TV but after seeing them side by side it was no comparison. HDR upscaling, bright colors, it is great. And with it on sale at the time I couldn't go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delman, it's good to know that you are happy with your purchase! Thank you for choosing Sony! -Anthony sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture and Intuitive Interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a great deal of research prior to upgrading to this T.V. and am happy with my choice. The picture quality is fantastic and there is little to know trailing with high movement scenes. The included apps and ability to add more is really cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 47" rear projection TV for 19 years. This new 4K 65" TV is mind blowing. It was worth the wait. Seeing details that I never saw before. Feels like the actors are in the room with me and I duck when someone hits a baseball. Absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy Samsung. However, after looking at the picture quality I was convince that I shall buy this TV. Totally worth it and Best Buy has it for best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv with vivid colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Make sure you use a ground if not using a coax connection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand that I might be a little bias considering how massive this upgrade from my old TV is, I believe I can still state how impressive this Sony line is. Picture is uniform, can get very bright/colorful across the entire screen. r.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with Sony. Never have had any issues with any of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Best Buy.Gave all the info on different tvs. Picked this Sony based on his recommendation. Very Happy with the purchase. Picture quality is excellent. I cannot believe all the things it can do. Great watching things in UHD on Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased this TV as a gift for my granddaughter the feedback I get from her family has been nothing short of tremendous enjoyment they receive when watching events, movies, etc. on this TV. They are obviously most happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. Rather than spend the amount that OLED TVs command, I found this gem which fits all of my needs. Great picture, great features, etc. I do not use the SMART interface much, so I cannot comment on this capability.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after returning an open box LG OLED and have never been happier. Love the Android platform and very easy to setup and use. After minor picture adjusting it looks great. TV is great for streaming too. Definitely need to invest in a soundbar though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the lg oled but this is a great alternative. Best 4k Tv beside the oled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price. The install tech David was astute and courteous. He educated us about the product and was very clear in explaining the operation of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great if you're preparing for the release of the Xbox One X!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this over the cheaper 850 version. This TV has been spectacular. The quality is fairly close to many OLED TVs I looked at, and with the price difference this is a great option. Picture quality is far better than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched TVs for several weeks, many times over and over again. I am so glad I settled on the Sony. The pictures is awesome and the features are many. Im happy i didnt drop the extra $$$ on OLED at this time, this TV is all I could ask for and more!!

    I would recommend this to a friend