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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome tv! This tv is great for gaming on Xbox one and 4K movies! Picture is absolutely beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture on my new tv! Thanks to the sales representative for helping us choose the perfect family tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Glad I went this way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with my old rear projection Hitichi for the last 15 years and had been looking for the last 2 years for an upgrade. I only wanted to spend my money one time and not have to do it again for at least 5 years or longer. I looked and looked and finally was down to this brand and the LG and decided to go with this one as it was much sharper then the comparable model in LG and this had better reviews from the TV review sites i had I looked at when trying to decide. Best Buy had the price better then others at this time so I went with them instead of going to Amazon. This is An Android TV and has the ability to load the same streaming apps that you can do by loading a firestick and pluging in so i eliminated that need with this TV. There was a you tube video on how to setup this up with the streaming app KODI that I was looking for that made it all that more worth it. This will interface with the ECHO product line also and has Google assistant voice also which is a cool feature. I'm like a kid in the candy store again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this his TV again, the picture is very s harp & detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Good added features. Little disappointment with reflections with lights in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is outstanding. Easy integration with htnt5 sound bar. Delivery and set up service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony was easy to set up and get out of the box. Great picture. Just had it one day, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a big clear picture, it's like being in the theater. Sound is decent even without added speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Breath taking picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to upgrade to a 4K TV, and we did our homework, wanting the best buy for the price. We looked at all of the brands, but we were the most impressed with the Sony picture quality, especially for the TVs 55" and up. Colors are bright, motion is crisp, and sports look AMAZING. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony puts my old Sharp 65" TV to shame. There is no comparison in picture quality. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony X900E smart tv. The picture quality is amazing, and the controls and apps are easy to understand and use (that’s important for an old guy). I’ve even learned how to view my iPhone content on the new tv, along with my Sony DVD player, and again the picture quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Wowwww

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plasma blacks due to fald. Great color saturation and motion. Great build quality. Only negative is the operating system ( android ). Its a little bit slow moving around menus and apps. I would reccomend using a streaming device for this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture, so-so sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and picture is great. Sound not very strong -- need a speaker system to really enjoy the tv. My 6 year old Samsung that this is replacing sounded much better, but the picture on this Sony is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great high defenition TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is amazing. Love how clear and bright it looks. Also I love how thin it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent high quality and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Great display. Good colors. Only downside is the tv volume but those are never good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very happy with it - a good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent on HD and looks good when viewed straight on or from the side Shows lots of detail. Color is good and can be adjusted to personal taste. Size is just right for the size of our room. We've been pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture looks amazing and the voice feature works fantastically

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and color. I haven't seen any interruption in the picture yet which is very important to me since it is replacing a plasma.The menu is easy to navigate for set up. Worth the couple extra hundred dollars over its competition, now we will see if it lasts the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice TV. Should've went OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great picture quality but switching between picture modes can be tedious and involves pushing multiple buttons and navigating through multiple menus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture out of the box, but improved dramatically once I tweeked the settings. Very happy so far

    I would recommend this to a friend