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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,571 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Sony TV and love them both. Have had it over a year. Great picture and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with excellent resolution and good sound with the sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this TV for Christmas. I love it. The picture quality, easy of set up and smart features are simply awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our TV to this 65 inch Sony. The picture is sharp and bright. The setup was very easy. We love our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this TV. I had a 3D copy of Life of PI which came with a DVD & a blue ray copy. I mistakenly watched the DVD copy & the picture was outstanding. When I was putting the movie back into the case I noticed that I had not watched the blue ray copy. So I put it back in and was blown away by the incredible picture. PTA TV is not bad either. I even think that my wife is happy with the TV even though I went over the 25 cent budget that she had given me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for a month now. There is such a difference in quality between brands. Sony is top notch. I would suggest watching some you tube videos for set up instructions. The benefits are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    This is wonderful TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great TV. Picture quality, colors etc are out of this world. I had a Sharp before there is a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a terrific picture and tremendous color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV with great options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful. This TV has the best options in this price range. Easy to set up with a Sony Receiver and a Sony 4K Blu Ray player. Great that 1 remote will control all 3. The TV recognizes when the Receiver is on and mutes the TV speakers. I cannot comment on how the TV speakers sound as I have never used them. PiP works good and the TV guide is fairly accurate. There are quite a few options for changing how the picture is displayed, enough to match any preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color saturation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K HDR ihas beautiful color saturation, the backlight brings out deep rich reds, blues, greens, and black colors that do not fade. The tv easily connects with all attached devices and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy to set up. I would also order a 4K Box from Comcast to improve picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Smart tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second smart tv purchase. I highly recommend this tv super nice good picture and good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Fine Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound using separate Sony sound bar. Downside is the remotes have no lights on buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright, clear, vibrant picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade our 10 year old LCD TV. I was set on going with Samsung, however the Best Buy rep suggested the Sony for consideration and I’m glad he did. Side by side the Sony just produced a higher quality balanced image for my eyes. We are very pleased. Complements to the Best Buy sales rep at the Oro Valley store....he was very helpful considering the options available and answered a lot of my dumb questions. Thanks for your patience. Highly recommend this Sony TV!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it might be too big, but no. Looks good. Great color and clarity. Remote is easy to use (a big deal for me)!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best mid range 4K T.V. On the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing many different models ,and I have been a Samsung guy for years ,and putting in no less than 20 hours of online reviews ( I hate having buyers remorse ) I can say with certainty that this T.V. Is the best model in its price range . I have a bright room and have 0 issues with this model , that’s the only thing negative I’ve read about this model . The 4K is great , the HDR is stunning . The sound is lacking but you can get by . Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. One click Netflix is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is just right for my living area. No distortion of any kind from any angle. Color is beautiful and sound is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A sharp, bright picture, intuitive controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, Sony was my go-to brand for TVs. More recently, I've purchased a number of Samsung TVs. When our 58" Samsung plasma TV was damaged by a strong power surge, we wanted to find an LED TV that matched the brightness of the plasma without breaking the bank. This Sony has met our expectations. The controls are reasonably intuitive so that within a week, moving through the various DVRs, DVDs, cable boxes and audio receiver connections has become pretty easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theo, We are glad that you enjoy the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. This unit has a lot of features that met your satisfaction. You can check the help guide from this link for more details: https://docs.sony.com/release//Help_C418100121.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has a great Picture and a smart TV. I was looking for certain features and this model meets all my needs.

    I would recommend this to a friend
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