Customer Ratings & Reviews

Great TV, and I like not meeting Roku TiVo to get full use of streaming. The dark's aren't as good as the Organics, but other than that I can't tell the difference.

it's a great tv. I had a XBR-65X800G and it had panel issues and bestbuy and Sony allowed me to upgrade and I chose the 65X950G. I'm still trying to learn about the features of this technology

I have been on a Sharp 42 inch LCD that I purchased from circuit city 13yrs ago and finally did an upgrade, I was up in the air about what to choose for the money and features I am not mad at all.

We are really happy that we took the chance and went with this sony television. It is really beautiful and really my only complaint is I should have went a bit bigger, since we had the room on our wall. :)

Great TV! We researched them all and chose the Sony and are really pleased! Sales person, Josh, couldn't have been more helpful! Great experience!

The clarity and contrast of this tv blows my mind! Not quite OLED level of blacks but close and for half the price! I’ve got this tv paired with an Xbox one X for true 4K gaming and the visuals are awesome!!!

Bought a 65" 4k TV using Best Buy gift cards but returned it and exchanged for an upgraded model with very little difficulty. Was able to handle the transaction over the phone which made it nice.

Bought this when our top of the line Samsung died after just over 3 years(warranty period). Hoping for better luck with this one. Anyone remember when a tv lasted 20 plus years?????????

I've always bought samsung TVs, but I tried this Sony & I'm very happy with the contrast & dark blacks. Smart tv features are very quick. Might want to invest in a quality soundbar with this set.

I was shopping for the best 65" TV for the price and performance. The salesman "Chris" showed me the display of 6 different TV's. I chose the Sony 4k HDTV which I can say was a perfect choice!

The sales associate was great. He explained the pros and cons, did not push high end gear outside my budget. I was very satisfied. The new TV and stereo receiver look and work great!

Little did I know this item would bring me the perfect “Stay Home, Stay Safe” solution. Unable to have internet on this product though? You can pull up You Tube, Netflix etc.

Setup was quick and easy with the walk through. The remote feels much more premium over my last Sony tv, the interfaces are all very snappy and quick, and for the most part pretty intuitive.

The TV is great, and the buying process was too. I won't hesitate to shop in again. In fact, I already know what my next purchase will be! A blue ray player to go along with the TV.

The installation was great Really impressed with the safety precautions for COVID 19 The tech was very well qualified and explained everything about the product and usage

This tv worked great the first four months. Picture and sound were awesome quality. Then we noticed when we streamed movies using Netflix or Amazon Prime or some other streaming service we would lose sound but the movie would continue or the movie would stop but the sound would continue. Also the tv would come on by itself when we weren't home. We upgraded our internet thinking that was the problem. Nope, it made no difference. I upgraded the HDMI cable. That made no difference. I bought the extended warranty from Best Buy and had a technician come to the home. He couldn't find a problem and said I would have to contact Sony. I did a live chat with Sony twice. Both times they required me to do a firmware update with no other solutions offered. That didn't help either. I plugged in my old Roku device and it works perfectly fine. I told Sony I wanted my tv replaced and they said that wasn't possible. How many times must I update firmware!!!! The tv is set to update on it's own when updates are released. I tried to get Best Buy to replace my tv, but they said the extended warranty was for repair only, not replacement, but they won't handle the repair. What a waste of money!!! I spent a boatload of money on a tv I can't stream movies through without using a Roku device from my old tv. I will never buy a Sony product again.

I have been looking to replace an older Sony TV for sometime. I narrowed it down to the X900 or this one. With being $400 off, I couldn't pass it up and couldn't be happier!!!

Enjoying watching movies and smooth streaming. Please update more frequently. Very easy friendly tv navigation. LOVE IT SO MUCH....SONY FINALLY STARTED MAKING GOOD QUALITY TV....

This is the most efficient Android TV ever! I like this model so much, I replaced the three primary screens in our home. Livingroom 85", bedroom 49", 65" den.

After 2 months, i'm experiencing the ol' "it ain't our fault..., it's the other guys..." Got talked into this TV (after wanting the best OLED) because the Best Buy guy said if you'll be watching in a room with sunlight, it will be less glare than OLED (FALSE!) and no real loss of overall clarity. So, after experiencing poor clarity on 25% of the shows, GEEK Squad says "...because of pandemic, gov't restricting bandwidth..." or something like that because everyone's watching TV (also, there is VERY annoying red streak from room light seen frequently). And the most annoying thing is the SONY Sound Bar!!! The sound goes in and out VERY often...and i do not know if it's the product or the installation.