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Customer Ratings & Reviews

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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1580 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, vibrant colors, and clear images of the 65" Class X950G Series LED 4K UHD Smart Android TV. Many users also appreciate its user-friendly setup process and affordable price point. However, some users have expressed concerns about blooming, limited viewing angles, occasional remote control issues, and software problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,580 reviews
  • Rated 4 out of 5 stars

    Great TV for my room size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Great for my apartment. My family likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big tv great pic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - the xfinity system is a little confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv... hard to set up dvd and had to call geeks in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and upscaling processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I wanted to spend, but I had too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backlighting is easily noticeable on dark shots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is good it does not adjust well to all definati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3D I’m not sure that the picture is as good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for sports.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to review this tv to make sure and update didn’t fix my issues but,alas,no luck. The model I bought is the 65 inch version. It has been really tough watching sports on this tv. Players are always blurred/ghosted, with basketball being the worst. Have tried multiple inputs and adjusted all settings (turned off motion flow, adjusted and tested at different clarity and sharpness etc). Would have returned but missed window by time I realized this wasn’t a great tv. Also Had to take a star off for the price. Should have gotten the q80 Samsung in the same price range. Guys at Best Buy claimed this TVs was way better for sports (my main viewing)...........

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed - compared to the LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as sharp as the LG TV. There is frequent flickering which is annoying. The most frustrating problem is when the A/V go out of sync. To get the A/V back in sync I have to switch channels or stop and then restart the program.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Picture...Lousy UI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV runs Android, which is fine. My last TV ran on Roku which was a far better experience. This TV needs to be restarted every now and then be x abuse Android crashes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an awesome 4k picture. When watching regular TV or HBO, basically any content that's not 4k, it doesn't show the value of the TV in the picture. We have a older Sony that looks better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but regret buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent motion processing, nice and bright, not compatible with other brand soundbars. I was recommended this tv by the employees and I 100 % regret buying it and not saving a little more for an oled, I thought it would be good enough for the middle of the road high end tv but the for me the light bleed is terrible and im dissapointed that I was recommmended this tvs by employees and even online reviews from youtube and tech websites. Ive had this tv for a while now and I regret buying it every day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Picture But Everything Else is Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV back in November when Disney Plus came out. I paid extra for the "Sony" brand and because the rest of my equipment is Sony. First had issues with Disney Plus as it would not play the videos. Finally had that resolved after about 2 months. Not Sony's Fault. Sound has continued to be an issue. Sometimes it is fine, but many times it is either too loud or too soft and many times the soundtrack is off with the picture. But the biggest problem with this TV is the Android TV streaming services. Every service we use has an issue where it will slow to a crawl and then give up and stop all together. Only a reboot will fix it and then you can stream again for a while and then it will do it all over again. We are constantly having to clear the cache and reboot the TV to watch streaming services. Have hard rebooted a few times and software rebooted many times. We have Roku streaming devices in the house and they work flawlessly over WiFi where the Sony TV is hard wired into the network. Network speeds are just fine for everything else in the house too. Nothing has fixed the issue. I just wish the streaming would be as good as the beautiful picture. I cannot recommend this TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture, terrible audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this tv is the best I have ever had on a Sony... however the audio skips every minute for about 1-2 seconds so it’s literally muted real briefly constantly as you watch. ANNOYING! If I spend a good chunk of money for a tv, this shouldn’t happen. Returned the TV and bought a Samsung. Never bought a Samsung before but so far so good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitch,

      Thank you for choosing and purchasing our Sony X950G Ultra HD Smart TV.

      We’re sadden to hear that your TV has already been returned. For future reference,
      There is a new software update that has been recently released. The software updates include key features, applications, bug fixes, and feature improvements. Find out more about the benefits of software updates here: sony.com/electronics/support/lcd-tvs-android-xg95xx_x95xxg-series/xbr-65x950g/downloads/00016725.

      May we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X950G.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and hope you will shop Sony again in the future!

      Sincerely,
      Vincent Sony_US

  • Rated 3 out of 5 stars

    Nice TV some left to be desired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, saturated colors left quality of picture to be desired v an OLED. Ultimately returned and purchased a C9 LG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Android OS not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fan of Sony brand but the android OS is not the best on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a open box was disappointed that it didn't come with the remote and the leg stands. Had to purchase those 2 items on ebay.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Great Upgrade from Plasma

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I finally made the leap to 4K since this upgrade is much more noticeable for color and clarity. I picked up the Sony XBR-65X950G at a local store’s warehouse on Friday and got to play with it some over the weekend, but not as much as I wanted to because I spent more time rearranging the space after the new arrival. Colors were vibrant and even the blacks were plenty dark. Viewing angles were good for a single seat I had at around 45°, but the main seats are directly in front and great at 8’. Sitting and laying on the floor, in front of the sofa, was good as well. The location had no windows except at the other end of the L shaped room and below from the loft. Not a fan of torch mode TVs or monitors since I always run them at less than 50% brightness; this thing gets bright. Internal light glare wasn’t an issue due to the finish. Remote is not backlit but no worries since I use my TV provider’s or a universal remote depending on what I’m watching. OTA broadcasts looked good even though there’s only 1080/720 and unfortunately, 480 content still. Comcast has the same resolution content although their box can be set to 4K, but some channels look noticeably better than others. The Panasonic DP-UB820 did a wonderful job at 4K media and upscales BD and even DVD very well. The 4K content from Netflix (additional $5 upgrade) and Amazon were a noticeable improvement too. There’s also some YouTube 4K+ content but nothing I’d watch on a regular basis on a TV besides sampling/showcasing. I looked through some Vudu trailers, but they weren’t offered in 4K although the movie rentals did show availability. I quickly tested an XBoX One S and 360 and the FPS and racing games I tried looked decent enough for a console and didn’t show any issues…I’m a PC gamer. I even fired up an old VHS flick and looks better than I remember. I went with an LED over OLED because of burn-in reality…I could also buy two for the price of one. I’ve seen it in showrooms from Best Buy to boutique AV stores and believe it’s worse than previous generation technologies. I’ve owned rear projection and plasma TVs and tired of reminding others in my household about leaving games, streaming menus, content pausing and even staying on the same channels with fixed logos etc. This is my second Sony TV and very impressed with it. I’ve been a Panasonic and Toshiba TV consumer over many years but unfortunately, they left the U.S. market. An end of an era indeed. This TV is made in Mexico and remote in China. I purchased an LG tuner/DVD player back when HDTVs didn’t have tuners in them and wasn’t overly impressed with it, so no LG for me. I haven’t used the networked functions on this TV and not much of a fan of Google and their tech in the TV. I went through every menu and turned off everything I could, including wireless, before connecting to my wired network. I’m doing my streaming elsewhere. If you’ve been on the 4K fence then this is the series to do it with, but you must have the content to feed it. Now back to enjoying the eye candy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    first sony tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i'm right this is the tv we couldn't get to work right with the sound system. It was several months of headaches to finally upgrade

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall decent TV. Over 13 dead pixels on it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent tv, returned it due to 15 dead pixels on tv screen. Also has dark corners. Returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV has a great picture, but the lip movements are not in sync with sounds coming out of the mouths. Is very irritating.

    No, I would not recommend this to a friend