Customer Ratings & Reviews
- Model:
- HTST5000
- |
- SKU:
- 5818700
Customer reviews
Rating 4.3 out of 5 stars with 954 reviews
(954 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar to go with any flat panel tv. I was able to replace my bulky stereo system and get quality sound.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound for small-med space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the open box(excellent) for 870 . Worth every penny. Easy set up. Make sure you have the channels set to HDMI 1,2 or 3 instead of "TV". Or else you won't get that premium sound you paid for. Very detailed when I popped la la Land and gears 4 (:
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davidb910, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron
- Pros mentioned:Dolby atmos
Rated 4 out of 5 stars
Awesome sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very fantastic sound bar. Even though its a 7.1.2, the top sound is not very noticeable. Other than that, it has a booming subwoofer that will definitely shake the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Interllectual,
Thank you so much for this great awesome feedback! We're happy you like the over performance of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. You can adjust the gain in the setup menu. In the home menu go to setup>Speaker Settings>Level and you can set the level for your front speakers, Height speakers, and subwoofer. You may also want to set the distance to ensure the best quality.
Thank you so much for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Sony Sound bar is Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed this along with a Sony 75" 4K TV and Sound Bar and they are all working together perfectly!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
it's a wonderful product, highly recommend it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this sound system. It gives an excellent surround sound effects. Movies is so much more fun with this sound system, it's gives a cinema like sound effects. Sometimes I feel sound is coming from the back and from sides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jr217,
Thank you for the 5-star rating and we are glad you are happy with your purchase. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great. Big improvement over TV only.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to enable sound to fill a large room where the TV is located. I could not use a full Surround System due to room layout and no way to wire speakers without disturbing drywall. It sounds very good for the money and does provide an experience close to full surround sound.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
The best sound bar on the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sound bar I’ve ever owned. Nothing else on the market compares. Sony has done it again with the latest and greatest in technology. It has 7 speakers and very good subwoofer. It supports Dolby Atmos too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eman1987, Great! We're glad that you like the sound quality of your soundbar. The all-in-one X8500 Soundbar features 7.1.2 channel sound, Vertical Sound Engine technology, and Dolby Atmos/DTS:X compatibility for a cinematic, three-dimensional surround sound experience. The elegant, compact design fits perfectly in front of your TV, especially in places where space is at a premium. Cinematic audio with built-in subwoofers, in a compact package. Thanks for choosing Sony. Erin
- Pros mentioned:Bass
Rated 5 out of 5 stars
Love the sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a while now and am still totally impressed with the sound. No issues with Sony sound bar and paired with a 900h. The bass is unbelievable and the clean look is what we wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geoff,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
ASTOUNDING SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting to upgrade to these for a long time from my current Sony HTNT3 Soundbar. Just so it is understood, the HTNT3 is an awesome soundbar and i had no issues with it. But when i saw the HT-ST500, how could you not want it.... I can honestly say that it has surpassed my expectations and would recommend to anyone. The sound is very crisp and balanced, background noises are more pronounced. I find that the volume now is at the lower end of the spectrum when watching tv, simply because subtle low talking is understood and sound carries extremely well. When listening to music videos the HT-ST5000 is very well suited to blow the doors off without suffering sound distortion If you are on the fence about purchasing this item, just pull the trigger and enjoy. I will enjoy this soundbar happily for many years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
We're thrilled that upgrading to this model was worth it. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Sony 7.1.2 Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for Black Friday sale price of $999 as I paired with the Sony X930E 65" TV. Excellent sound, easy setup.
I would recommend this to a friendRated 3 out of 5 stars
Not that great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. I thought that this product was going to be amazing paying what I paid. I will be returning this product asap!
No, I would not recommend this to a friendRated 5 out of 5 stars
Awsome Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An expensive soundbar however you wont regret purchasing it. You will fee the power of 800 watts for sure.
I would recommend this to a friendRated 4 out of 5 stars
Good, not great. High quality sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Syncs with Sony. I have a 2 year old XBR 65 Inch Sony in my living room. Good quality for sound. Lots of issues hearing dialog in loud movies and television shows. It has to be troubleshot regularly - because the tv settings interfere with soundbar settings. The volume levels are low. Don't expect this to be very loud. I decided to go the high end soundbar route as opposed to component surround sound because I didn't want to deal with wiring in my 1920s house. Happy with the purchase. Not blown away. If I could do it again, I would buy a component system with receiver.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shann, We are happy you are enjoying the sound quality of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for sharing your review and for choosing Sony. -Jess
Rated 5 out of 5 stars
Excellent sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was truly impressed by the sound that was generated by this bar. A little pricey but worth every penny.
I would recommend this to a friendRated 4 out of 5 stars
great soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounder. High quality build with many features. The interface needs to be improved. When you turn the soundbar on it is supposed to go to HOME instead it goes from one input to another and ends up not going to the HOME input but the last input connected to the soundbar. In my case that is the DVD player. Then I have to manually hit HOME and then manually choose the input I want. Needs DTS. a lot of movies use it and it should not have be omitted from the soundbar. Fidelity is top notch with this soundbar. The sub blends in perfectly and really enhances the bar's overall performance. Forget ATMOS. I have played at least 9 ATMOS movies with no effect. Very disappointment since this is an ATMOS soundbar.
I would recommend this to a friend- Pros mentioned:Bass
Rated 4 out of 5 stars
Great Bass!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have any real surround sound effect from the system even with the speakers angled aiming up but didn't really expect that. This has great bass even at low volume levels.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Solid but pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major upgrade in sound quality for our home theater that provides high fidelity music to our great room as well. Integrates seamlessly with our SONY OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobblewood,
That's perfect! We're really glad you're happy and satisfied with the amazing sound quality of your new ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. We will have your feedback about the price noted as we always strive to make this a better experience. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for the 4-stars review and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Decent for easy atmos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an LG OLED a few months back and wanted the sound to equal the picture. I live in an apartment so wiring up a system isn’t very feasible so I look to soundbars. I’ve owned the Samsung HW-850 and was very disappointed with the constant issues and Samsung’s lack of firmware updates so I decided to give this bar a go. When the Samsung bar worked, it did have a better sound. This bar on the other hand is much more consistent and has less lag (when it happens) on my Xbox than the Samsung. Still not perfect, and still leaves me wanting more, but much better than the many alternatives I’ve also used. It’s a bit overpriced, but if you want Atmos, this is the way to get it.
I would recommend this to a friendRated 5 out of 5 stars
Big sound for little bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought you need large for large sound but not true...this smaller version acts like the big boys!
I would recommend this to a friend- Pros mentioned:Dolby atmos
Rated 4 out of 5 stars
Great atmos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall for the price range. Provides dolby atmos that way better than any of the Samsung or Lg models. Could have been better if sony provides rear speakers.
I would recommend this to a friend



















