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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    yers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking amazing sound quality. just make sure to change your input settings with the hdmi 2.1 cable attached to the tv as 'Enhanced"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      Great! We're glad that you are enjoying the sound quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Blast the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome decision to take it with Sony TV. Tried to play Dolby Atmos blu ray but couldn't experience as per expectation. Overall 7 drivers and woofer sound awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound right out the box and even better when you tweak some settings! I have a large open area of a living room with high ceiling doesn't lose sound anywhere in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingVanguard, Great! We're glad to hear you're enjoying the amazing sound quality of your new Atmos Soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony puts out the best surround sound. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SPEAKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SPEAKER, I USED TO HAVE A HOME THEATER SYSTEM AND GETTING TIRED OF LINK THOUSANDS OF WIRES AROUND AND DECIDED TO GO WITH A SOUND BAR. THE RESULT IS ACTUALLY FAR BEYOND MY EXCEPTION. GREAT PRODUCT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KSCAR, We're glad to hear you decided to go with our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. -Sam Sony_US

  • Rated 5 out of 5 stars

    HT-ST5000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar on the block! This sound bar is all it aspires to be and pairs masterfully with 4K HDR passthrough performance. Had a HT-ST9 (previous model) that failed to implement 4K HDR passthough and started having speaker static issues mere months after I purchased it (I ended up throwing that sound bar and my coin in the garbage). I really like the imoprovements in this model and hope its build quality stands the test of time... If this unit fails like the HT-ST9 did I will move on from the Sony brand, their top tier equipment should perform for years to come without fault, otherwise why transfer your coin to the company to begin with? Best Buy is great and I eventually paired this sound bar with a Z9D television for my living room before I left their Magnolioa show room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a lg tv wth Dolby Vision and Atmos built.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. I have a Dolby tv with Atmos and the base is terrific.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    I like the product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a sound bar. A little bit pricey I think but I hope it last for a long time . I learned that is best that you hardwire the soundbar .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfred, we are glad to hear that you like the soundbar. The HTST5000 allows you to discover a new level of immersive, cinematic audio at home. With Dolby Atmos, you'll enjoy three-dimensional surround sound that takes your breath away. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atmos is a gimic, no way to achieve this without ceiling mounted speakers but this gets close for a sound bar. Don't waste your money on any other bars. This one will not disappoint...

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good Atmos surround bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and comes with a remote and has buttons on the sound bar so if something goes wrong with it you can actually turn it on manually.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AWESOME - Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the $$$. This sound bar sounds amazing - you can ask the neighbors :-) It is a little slow processing initial startup everytime you turn on the TV

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up but the sound quality did not meet my expectation. Volume needs to be raised very high to be able to hear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good, but doesnt fit well directly in front of TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is designed to go with the TV i bought, yet when i place it immediately in front of the TV, it partially blocked the screen. the legs do NOT sit immediately under the TV , so the sound bar must lie several inches in front. this was annoying. Sound quality is good, simulated surround is good. Overall it is good, but overpriced.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxx, Thank you for the feedback on your experience with your HTST5000. While we're glad you like the exceptional sound quality of the unit, we regret to know that it partially blocked your TV screen. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound bar - replace a horrible Sony Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our expensive Sony sound bar with this great sound bar. Easy to hookup -okay I did have the Geek Squad set this system up. Couldn’t be happier! Worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBestBuyCustomer2021,

      Great! We're glad that upgrading to the HTST5000 was worth it. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great sounding soundbar! Though pricey, it delivers wonderful sound for TV, movies and an impressive soundstage for Music!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Good sound,half the cost of traditional sound syst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound bar and was prepared to spend a lot of money but after speaking with family they wasnt going for all the wires. That was ok because I got a great soundbar that doesnt make me wish I had a different family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a sound bar that was fine, but we wanted better than fine. This sound bar really takes the sound and moves it around the room so you feel like you're in the middle of whatever is happening on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 930 and ht5000 great! Install was smooth by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very go sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to enhance the sound on my new Samsung 75 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality built soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good soundbar. I've moved my listening area from a large to smaller area. I had a Definitive Technology system that included a CLR 3000 center speaker and supercube subwoofer. The first thing that strikes you about this Sony 5000 is the build quality is 1st rate. The sound for movies and dialogue is good. The up-firing speakers help fill the room. The remote allows you emphasize vocals if you want. The passive radiator subwoofer creates a nice warm sound. Where it is lacking for me is playing music where it is a flat or a front sound stage only and not enough musical dynamics or separation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Info,

      We're thrilled to hear your 5-star review of the soundbar. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      Make sure to use the sound effect function to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US