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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness in a box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker, especially when Atmos is active. Only set back is that it only has 3 inputs but I guess you can always get a switch.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Surprised at the depth of the sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, added the satellite speakers for full sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY BEDROOM COMFORT ZONE..!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND FOR MY BEDROOM NOW I DON'T HAVE TO GO TO THE MOVIES. IT COMPLIMENTS MY 55 INCH 4K OLEN SONY BRAVIA TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EDDIE,

      Great! We're glad that this soundbar is perfect for your bedroom. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Great sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best sound bar's out there with the atmos effect.Its a little pricey, but it's a Sony.You get for which you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surprise birthday gift ever for my husband he love it . The sound quality is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladyx, this is a great birthday present! We're happy to hear that your husband loves the audio quality. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition for 77” Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for the 77” Sony OLED TV. The sound is amazing and the subwoofer adds the perfect bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emc2,

      Great! We're glad that the soundbar is a perfect combination with your Sony TV. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Personal Movie Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot ever go wrong with any Sony product. The sound quality and clarity are second to none. Let alone the price here at Best Buy is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so good, no point in upgrading in 2020

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously this thing is just a superb sound system and i've had it for going on 3 years. There is nothing else out there worth buying. I've played games with ATMOS sound and they were amazing. Same for TV and Movies and even using the DTS:X is so awesome. It turns your bedroom (in my case) into a cinema sound system. The FULL RANGE of audio that just tingles your ears. Plus there's all the other features to it. Bottom line: The best TV audio purchase i've made in 20 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zeromils,

      Awesome! We are truly happy our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility meets your needs and expectations. Thank you so much for sharing your wonderful experience and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a hi-fi stereo with it and I am very pleased. Takes up a fraction of the size as well as amazing sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Awesome! You definitely made the right choice! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Really incredible sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not your average sound bar folks. This is 800 watts 100 watts per coaxial front firing bass combination speakers with 2 ceiling reflected atmos speakers for front firing Surround Sound with a wireless subwoofer besides. You also get a separate remote to control everything you can imagine in in hi-ref audio music and sound including volume and subwoofer levels. With this unit the sound bar becomes the receiver so you attach your blu-ray player and your tv (ARC) to (ARC) for tv into the sound bar. Crisp, Clean, Crash, Bang, Boom even with violins in your room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent for sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changed my electronics and got the soundbar with wireless woofer. Less wires with the woofer and the soundbar lets you hear all noises very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My disappointment is that there does not appear to be anyway control the Soundbar from the top of the line Sony TV remote control. Sony needs to reengineer their Products so they all play together from a single remote. Yes the TV, Soundbar Blu Ray are sync’d. But there are gaps in functionality so handling 2 remotes is still required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deeman,

      We appreciate you like the good sound quality of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. The ST5000 actually features BRAVIA Sync and control for HDMI function which allows you to control the system using your Sony TV remote. Let's try to isolate the problem by following the steps provided on the links below:

      https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf (Pg. 52 and 54)
      https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/articles/00012569

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a soundbar. The clarity is amazing. The dolby atmos is awesome. Makes watching movies at home feel like i’m in the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Amazing sound but the on screen interface is lack lustre

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound barAnd Hanses the overall TV experience much better than the wall speakers that the television comes with

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system, amazing sound with Dolby Atmos, Sony high quality as always...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Did not expect to get such high quality from it. really, really good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and technology. Looks sleek. Great compliment to my Sony 85”. Great job Sony as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CGJDDS,

      You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great sound and major bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced an old Vizio 2.1 sound bar that we had. The difference is night and day (OF COURSE it would be). The bass booms during games or intense movie sequences, the sound produced from the speakers is crisp. Sure it is pretty costly, but it isn't your run of the mill soundbar setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this is ridiculous I had complaints from the neighbors when I play music, the movies sound amazing crystal clear

    I would recommend this to a friend