Customer Ratings & Reviews
- Model:
- HTST5000
- |
- SKU:
- 5818700
Customer reviews
Rating 4.3 out of 5 stars with 954 reviews
(954 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesomeness in a box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker, especially when Atmos is active. Only set back is that it only has 3 inputs but I guess you can always get a switch.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Surprised at the depth of the sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, added the satellite speakers for full sound experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
MY BEDROOM COMFORT ZONE..!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SOUND FOR MY BEDROOM NOW I DON'T HAVE TO GO TO THE MOVIES. IT COMPLIMENTS MY 55 INCH 4K OLEN SONY BRAVIA TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EDDIE,
Great! We're glad that this soundbar is perfect for your bedroom. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
- Cons mentioned:Pricey
Rated 5 out of 5 stars
Great sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the best sound bar's out there with the atmos effect.Its a little pricey, but it's a Sony.You get for which you pay for.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound bat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best surprise birthday gift ever for my husband he love it . The sound quality is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ladyx, this is a great birthday present! We're happy to hear that your husband loves the audio quality. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great addition for 77” Sony OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition for the 77” Sony OLED TV. The sound is amazing and the subwoofer adds the perfect bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emc2,
Great! We're glad that the soundbar is a perfect combination with your Sony TV. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Personal Movie Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot ever go wrong with any Sony product. The sound quality and clarity are second to none. Let alone the price here at Best Buy is second to none.
I would recommend this to a friend Rated 5 out of 5 stars
It's so good, no point in upgrading in 2020
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously this thing is just a superb sound system and i've had it for going on 3 years. There is nothing else out there worth buying. I've played games with ATMOS sound and they were amazing. Same for TV and Movies and even using the DTS:X is so awesome. It turns your bedroom (in my case) into a cinema sound system. The FULL RANGE of audio that just tingles your ears. Plus there's all the other features to it. Bottom line: The best TV audio purchase i've made in 20 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zeromils,
Awesome! We are truly happy our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility meets your needs and expectations. Thank you so much for sharing your wonderful experience and for commending Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Outstanding sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a hi-fi stereo with it and I am very pleased. Takes up a fraction of the size as well as amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! You definitely made the right choice! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Really incredible sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not your average sound bar folks. This is 800 watts 100 watts per coaxial front firing bass combination speakers with 2 ceiling reflected atmos speakers for front firing Surround Sound with a wireless subwoofer besides. You also get a separate remote to control everything you can imagine in in hi-ref audio music and sound including volume and subwoofer levels. With this unit the sound bar becomes the receiver so you attach your blu-ray player and your tv (ARC) to (ARC) for tv into the sound bar. Crisp, Clean, Crash, Bang, Boom even with violins in your room.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
excellent for sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.changed my electronics and got the soundbar with wireless woofer. Less wires with the woofer and the soundbar lets you hear all noises very clear
I would recommend this to a friend Rated 4 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My disappointment is that there does not appear to be anyway control the Soundbar from the top of the line Sony TV remote control. Sony needs to reengineer their Products so they all play together from a single remote. Yes the TV, Soundbar Blu Ray are sync’d. But there are gaps in functionality so handling 2 remotes is still required.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deeman,
We appreciate you like the good sound quality of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. The ST5000 actually features BRAVIA Sync and control for HDMI function which allows you to control the system using your Sony TV remote. Let's try to isolate the problem by following the steps provided on the links below:
https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf (Pg. 52 and 54)
https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/articles/00012569
If this does not help, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a soundbar. The clarity is amazing. The dolby atmos is awesome. Makes watching movies at home feel like i’m in the theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Amazing sound but the on screen interface is lack lustre
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound barAnd Hanses the overall TV experience much better than the wall speakers that the television comes with
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Great Sound Bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this system, amazing sound with Dolby Atmos, Sony high quality as always...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Did not expect to get such high quality from it. really, really good!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and technology. Looks sleek. Great compliment to my Sony 85”. Great job Sony as always.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGJDDS,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Great sound and major bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced an old Vizio 2.1 sound bar that we had. The difference is night and day (OF COURSE it would be). The bass booms during games or intense movie sequences, the sound produced from the speakers is crisp. Sure it is pretty costly, but it isn't your run of the mill soundbar setup.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this is ridiculous I had complaints from the neighbors when I play music, the movies sound amazing crystal clear
I would recommend this to a friend



















