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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 954 reviews
  • Cons mentioned:
    Rear speakers

    Rated 1 out of 5 stars

    VERY BAD QUALITY SOUND SYSTEMS..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub-woofer stopped working after 1 month, visit the Best buy store where I bought it, they told me that it had been more than 30 days after the purchase and that because I had not bought the Best buy guarantee they could not do anything, they told me that I would call Sony, call Sony for 2 hours with them trying to fix but they couldn't, they told me I had to mail it to SONY, so they could fix it, and that meant disassembling the entire sound installation, spending more money to uninstall and send it and wait for it to be returned ... A CRAZY ... wasted money and time that in the end there was no guarantee ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound... the sound fills the room... looks great too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems... and I love the sound!! A bit pricey, but sounds so much better than less expensive/cheaper options

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love the sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but does not disappoint. Great sound quality at all different levels of sound. and bass too!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solo, your investment will definitely be worth it! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar. Works well and easy to set up. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Sony equipment for many years and they have all been great. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan, thank you for the awesome feedback! We really appreciate you being a loyal Sony customer and we're very pleased to hear you like the great sound quality of your new ST5000 Soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really good with dialogue and music and was discounted with a accompanying tv purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and the bass is good. Not hearing overhead sound on atmos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin TVs have thin sound. This bar gives the depth of sound to match the 4K video quality. Easy set up. Can be used with a variety of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wire less BASE WORKS GREAT ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND IS GREAT ... CARBON FIBRE SPEAKERS IS KOOL ... TILTED TOP SPEAKERS ON THE SOUND BAR ROCKS....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisKivela1961, good to know that you're enjoying the sound quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. We also appreciate your feedback about the remote and rear speaker capability. Thanks for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to the TV. Sound is amazing. Great product! Complete home theater!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brum,

      Awesome! We're glad that the sound quality of the soundbar is perfect for your setup. The HTST5000 soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is incredible. A little pricey, but after hearing it in my home, I feel like I am in the theater. Awesome equipment.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Super clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar it's powerful and clean sound.i know it is expensive but you get the best from Sony .I guess I like Sony to much.lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing packs a wallop and the sound quality is insane would recommend to everybody

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, we're glad you like the sound quality of our product. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Greatspeaker combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker combo with superb sound quality. Easily set up and connected to the tv. Only complaint is that it is tall enough that when placed in front of the tv it obstructs the signal receiver for the remote. Will require mounting the soundbar on the wall or a spacer to raise the level of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great. The setup was easy and the sound is phenomenal, the base is also fantastic! Kind of pricey but it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound ever. The price is very high but the sound is the best. Quality built and will last forever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, looks great. Slots of connection for different types of systems. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products. This is a good soundbar. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding sound bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding sound bar! Was very easy to set up, I like that it has 3 hdmi ports. I also was happy to find the Sony music center app to control the sound bar instead of using the remote every time. Similar to the Sonos app, but not quite. I also like the Hi Res audio feature. The equipment looks stylish in my family room. Overall, I am really happy with this choice. I also bought it on sale, that was also a nice perk. Enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smartart, you definitely made the right choice! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. ~Ralph Sony_US