Customer Ratings & Reviews
- Model:
- HTST5000
- |
- SKU:
- 5818700
Customer reviews
Rating 4.3 out of 5 stars with 954 reviews
(954 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
has very good sound and a can hear the sound effec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has very good sound and can hear the sound effects very clear as you can also hear the voices of the people just as clear
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, plus excepts al major formats. A little slow
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar. Great quality and the sound is excellent. Well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Has good quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for tv not much power for music not as loud
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great system for such an easy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After problems with the Samsung Harmon Kardin 7.1 Dolby atmos system we traded for this unit. Easy Setup.
I would recommend this to a friend - Cons mentioned:Pricey
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Little expensive but worth it if u are looking for a great sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunil,
We're glad that your investment is worth it. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Clean audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dolby atoms makes this sound bar like if I’m at the movies. Music sound amazing as well . Goes great with my 75” Sony 900F
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in my 20x24 master bedroom! Perfect look for right under my TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laura,
Great! We're glad that the soundbar is perfect for your entertainment setup. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with the sound quality. Was apprehensive about switching from Bose to Sony. Best decision I've made!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pricey But Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is well worth the money. Anything plugged into the speaker sounds great. from dvd all the way to 4k movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound system. Very easy to install and the sound is great for a mid size living room.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dallascowboys08,
Thanks for the 5 Star review! We're truly happy you're enjoying the great sound quality of our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for time in sharing your experience in our ST5000 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great system all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think about having sound with the TV but after some explaining I went with the best and it is.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to connect and get working. Will never go to a movie theater again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rimble30,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m no tech nerd by any means but I bought this sound bar and base box to go with my new Sony 4K TV and it sounds great.
I would recommend this to a friend - Cons mentioned:Pricey
Rated 3 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all worth the price tag. Returned this and for an extra $100 built a full surround system Sound is decent but it's really only 2.1 and simulates the surround channels which may or may not bounce around the room properly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin, Thank you for the feedback on your experience with your HTST5000. We regret to hear that the unit had to be returned.
-Depending on the input signal and the sound field setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
-To play multi-channel audio, check the digital audio output setting on the device connected to the system. For details, refer to the operating instructions supplied with the connected device.
Should you need further assistance, please reach out to us and we would be more than happy to help.
Please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After researching several soundbars, we chose this one and dont regret it at all. Sounds amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds for speaker and sub. Recommend it for Sony tv
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. Easy to install and sounds great. Love that o get the surround sound from one bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds just like you are in a movie theater! You will feel the vibration from the sun woofer. It is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing sound bar that I have ever had!!! Sound is crisp & clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fire,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
~Ralph



















