Customer Ratings & Reviews
- Model:
- HTST5000
- SKU:
- 5818700
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
sounds great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love what I bought. great sound and separate volume control for the sub woofer .Would recommend
I would recommend this to a friend - Pros mentioned:Easy setup
Rick it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product . Was very simple to set up and use .
I would recommend this to a friend - Pros mentioned:Sound quality
lawson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great the base is great.We are really enjoying watching tv now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi riley,
We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Regards,
David
- Pros mentioned:Sound quality
Excellent sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the sound bar is longer than I expected, the sound quality is perfect. I love the tones and clarity.
I would recommend this to a friend - Pros mentioned:Sound quality
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is AWESOME. Easy connection to Bluetooth devices Looks good
I would recommend this to a friend - Pros mentioned:Dolby atmos
Dolby Atmos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Dolby Atmos capabilities in a soundbar. This one is top notch and pairs great with my Sony TV.
I would recommend this to a friend It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great Sound Bar but if you want the real surround you have to go with the traditional 5.1 or 7.1 speaker system especially if you're paying $1400 for a sound bar.. I had to return it and invest in a real system
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi hassan9270, Thank you for bringing this to our attention. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Regards, -Jay
- Pros mentioned:Sound quality
Compliments TV well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds as good as the TV looks and with Dolby Atmos movie sources is where this sound bar shines!
I would recommend this to a friend - Pros mentioned:Dolby atmos
Sony soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar clear sound and well made love the dolby atmos!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, we're glad you love the sound quality of our product. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! ~Earl
- Cons mentioned:Rear speakers
Blown subwoofer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a blown subwoofer that i have been dealing with for a year. Ive been too lazy to return it and now a year has gone by. It sounds amazing but when it hits certain frequencies, you hear it bad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, thank you for your review. While we are pleased you are satisfied with the amazing sound quality of our ST5000 Soundbar, we are sorry you are encountering an issue with the subwoofer. Some of these issues can be fixed by updating the firmware of your soundbar to the latest version (M40.R.0516). The software includes key features, applications, bug fixes, and feature improvements:
https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/downloads
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Great sound, some minor nits on some functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one issue is that I can't get it to stop changing inputs - if the TV turns on first, it will switch to that input. Not a huge issue but very, very annoying as the controls to change inputs are not all that friendly (you need to hit plus or minus twice to change the input - once to "wake up" input change mode and then again to actually change the input). I'll likely end up with a harmony remote to control the order things turn on and off to solve that.
I would recommend this to a friend- Pros mentioned:Sound quality
Wow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is so good, surround feeling of sound and working with SONY TVs good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OMGJoe,
Awesome! We're happy to hear that this was a great addition to your setup. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Dolby atmos
The Best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 7.1.2-Channel Hi-Res Soundbar with Wireless Subwoofer and Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
The sound is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is unbelievable! The sound bounces off the wall and ceiling that gives it the surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony sound bar with atmos sounds great. Get surround sound without the wires.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enforcer,
Awesome! We're really thrilled to hear you're satisfied with the great sound quality of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Awsome sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this sound bar great sound quality and loud bass.
I would recommend this to a friend Worth every penny.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought multiple sound bars and they all seemed to fall just short of what i needed. Was gonna buy a sony bar online next and noticed it showed this 7.1.2 bar as an item in the upgrade tab. Im glad I bought this sound bar, now im able to see movies with a similar sound as i would in theaters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied, You've made an awesome choice! Thank you for purchasing the HTST5000. We're thrilled to hear you're enjoying the movie theater-like experience with your new soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam
High quality sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds very good and works as deigned. The only problem is with BT headphones. This unit will not work with the Bose 35 II BT headphones, Sony WH-1000XM4 BT headphones works great. I have 3 sets of the Bose 35's, updated, and all of them had very bad audio. Spent a lot of time on the phone with Sony so if you get one of these don't plan on using Bose 35II headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaj77, we're glad that you like the sound quality of the soundbar. Your feedback about using third-party headphones is greatly appreciated. Rest assured that this will help us improve the quality and performance of our products. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great Sound and easy operation after Geek Squad se
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4K sound and sub woofers deliver great bass
I would recommend this to a friend Good sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the open box sony st5000 sound bar for my new sony tv. So far it sound good, i have to play around the settings and rent the atmos and dtsx movies to get the best out of it. A little pricey but i wish sony come out with the wireless surround speakers to get the full effect.
I would recommend this to a friend