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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds only issue is that the bass doesn’t always connect with the sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system very impressive beats bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and volume control looked At Sanos but glad zI got this for the price

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great no need for anything else wish it wasent so expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badsony, your investment will definitely be worth it! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best subwoofer for my living room!!! The sound bar is crisp as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niet,

      Great! We're glad that the soundbar and subwoofer fit perfectly in your setup. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound this sound bar is a little bit pricey but well worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality sound for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend. Great sound and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    R2D2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase bass is loud have Sony tv sound syncs well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi R2D2, thank you so much for the 5 Star review! We are extremely pleased to hear you are happy and satisfied with the incredible sound quality- especially the bass sound of our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. We are also glad it sync well with your Sony TV.

      This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in my large living area and works great mounted under my TV. The sound will blow you away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles movies and music with equal quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had intended to purchase this online but was so impressed with the service and knowledge of Justin (the Sony expert) that I made sure to come back to make the purchase from him. The Atmos sound is really good- sometimes it’s subtle and other times you feel enveloped in the sound. I would highly recommend this to anyone who appreciates the ability to play movies and music loudly while retaining the quality of the sound you’re listening to

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Superior sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Can pair phone and headphones to the unit. Love the subwoofer. Delivers solid sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I really like it and the sound is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said in the summary, I really like this sound bar the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Surround sound as a sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best sambhar out I would recommend this before any other sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good soundbar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different model of Sony soundbar paired with Sony TV. After rearrangement of my living room( and adding the gaming console) setup I needed something more powerful to boost overall experience. This model has everything I needed. Setting up is easiest as possible. Just plug in connect HDMI cables and that's it!. Excellent value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janusz,

      You made the right choice with this HTST5000 soundbar. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar. If you’re in the market for one stop by Best Buy and listen to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our best purshases. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound bar.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my brother-in-law. It survived 3 girls ages 4 to 7. Sob is good and great sound. They seem to really enjoy it. Doesn't seem to do a lot for atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DadRiv,

      We're glad that your brother-in-law is enjoying the sound quality of the soundbar. Your feedback about the Dolby Atmos function is greatly appreciated. For optimum performance, make sure that the software version of the soundbar is updated. The update also adds support for eARC. Please refer to this link for more information:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-st5000/downloads/00016979

      You can enjoy object audio content, such as Dolby Atmos - Dolby TrueHD and DTS:X, or multi-channel LPCM content that cannot be transmitted with ARC by connecting the system and TV compatible with eARC using an HDMI cable (a Premium High Speed HDMI® cable with ethernet is recommended).

      In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Soundbar Model Number:
      Issue:
      Additional Information regarding your experience with your HTST5000.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product for some time, now that the speakers are broken and sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp and balanced sound. Well worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied, Great! We are happy your investment is worth it and you are enjoying the incredible sound quality your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this at the store and the sound was great. Brought it home and its perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Really easy to use. Very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BDA10, You've made a great choice! Good to hear you like the great sound quality and ease of use of your new Sony soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US