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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Do not need any other sound system now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was bought to go with the Sony 930 TV. I have always been in Hi Fi sound all my life. The ST 5,000 Sony sound bar gave the picture a great sound with tremendous bass response without breaking the bank by going into separates of a home theater setup. My daughter and boyfriend are blown away by the fullness of the Sony sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best front facing soundbar, this is the one to get. I just only wish Sony made rear satellites so I can enjoy the true surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the Sony TV surround sound sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great and clear sound. A great product from Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good base and mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good. You can just forget about the surround sound. I measured the distances (to the ceiling, from the viewer) accurately, and you can still tell there's almost no surround sound. It's kind of misleading to label it 7.1.2 when you can't really experience it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7 1 2 sony sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my sony sound bar. i couldn't use rear speakers because other people in the house didn't think it would look good. this was the best i could do. and it is really great !... the sub-woofer is great also. thanks ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice clean look. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first soundbar that I am able to hear the voices. I had 3 before this one but this one blows the others away with the clarity. It has plenty of hdmi inputs and the base will blow you away. It’s expensive but you get what you pay for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chance107, Awesome! We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not replace surround sound but it is a good idea if you do not want a bunch of wires running around. I do not have a lot of confidence in wireless speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peter,

      We appreciate your review of the soundbar particularly the surround sound feature. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony ht5000 with Sony A9F

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this sound bar to go with my Sony a9f and the sound so rich and deep bass I had no problems with the connection with the sub as I see some people were having easy to install and will be using this sound bar the next gen gaming perfect for music like Spotify

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ronjohn,

      Great! We're glad that this soundbar is perfect for your setup. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for Atmos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my children's living room, and really enjoyed the sound. The Subwoofer and Soundbar are both made very sturdy unlike some other's I have seen and owned in the past. I'd recommend it for anyone looking for Dolby Atmos audio like myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlussier302, Thank you so much for the detailed review with our HTST5000 Soundbar with Dolby Atmos and DTS:X compatibility! We are really glad to hear you're happy and satisfied with the great features, built & design, and incredible sound quality of our HTST5000. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. We appreciate your recommendation. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    improved sound with a new t v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes the place of five speakers and has a great sound from each channel that you switch to , news ,movies, music, we did not know if it would be as good as our surround sound with all the cables, wires, and relays, but are happy that we got it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANTHONY, we're glad you like the sound quality of our product. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, load, bass is great! Easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great At-Home Movie Experiences!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Soundbar with many options for usage. It has two ways you can design for views as the front long cap can be removed to see in the interior speakers. It's cheaper than other competitors with great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful,crisp and clear sound. Bought this to go along with the Sony 85 inch. T.V. Sony products still have the edge over other brands. Was recommended by best buy sales people as well they demonstrated the Sony to other brands. They were right Sony beat others hands down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathy, we are happy to hear that you like sound quality of the soundbar. With 7.1.2 channels and Dolby Atmos support, the HT-ST5000 delivers cinematic three-dimensional surround sound to fill your home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 3 out of 5 stars

    It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is super loud and decoda for atmos and dstx on its own. But the sound quality overall was not as good as my Sonos playbar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supa, thanks for commenting! We appreciate you like the good sound and Dolby Atmos and DTS:X compatibility of our ST5000 Soundbar. We're sorry if you find the sound quality not as good as your Sonos playbar. This soundbar actually features Sound Effect which lets you enjoy pre-programmed sound effects that are tailored to different kinds of sound sources. You may check out this link for more information (https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf - Pg.30). You can also adjust the gain in the setup menu. In the home menu go to setup>Speaker Settings>Level and you can set the level for your front speakers, Height speakers and subwoofer. To ensure the best quality, we also recommend setting the distance of the unit (https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf - Pg.46). We will have your feedback noted and use it for the improvements to our product. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it. Sounds great. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can not comment on quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it and returned it before opening the box, so I can not comment of the quality. The speaker did not fit my TV set up, so I returned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickName, we regret to hear that the soundbar doesn't fit your TV setup and had to be returned. Here at Sony, we always strive to deliver quality products that deliver an amazing customer experience. We hope you'll consider Sony in your future purchase. Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent sound bar.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my LG oled tv. The sound from the tv was not good. I heard this soundbar while in the store and was very impressed. I have enjoyed it and my tv remote controls it. I am a previous fan of Sony. I have their headphones and a receiver.

    I would recommend this to a friend