Customer Ratings & Reviews
- Model:
- HTST5000
- |
- SKU:
- 5818700
Customer reviews
Rating 4.3 out of 5 stars with 954 reviews
(954 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Almost gave it a one star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was about to give this sound bar a one Star. But after the latest update everything works great. Love the rich derp bass and clear vocals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanTheMan,
We're glad that you are already enjoying the sound quality of the soundbar. It is recommended to have the software version of the soundbar updated for optimum performance. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Soundbar really improves TV audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really pleased with this purchase. It has really improved the audio of our TV, and, we no longer have to turn up the volume to hear the dialog.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Suki, We are glad to hear that you are really pleased with your new Sony sound bar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
SONY SOUNDBAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far. Setup is easy and not having rear speaker to deal with was a must for my setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SurgeProtector,
Awesome! Good to know that the soundbar is perfect for your setup. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
Rated 4 out of 5 stars
Wow is an understatement!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having had a Bose Cinemate for years, I was blown away by the surround sound coming from a bar!
I would recommend this to a friendRated 5 out of 5 stars
Awesome sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system has enough punch to beat out my old Bose surround sound system. We did not purchase the wireless speakers and it still is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BridgeMonkey, We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. -Sam
Rated 5 out of 5 stars
Unbelievable Dolby surround experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best soundbar I have purchased , it changes the way you hear your favorite content.. superb sound quality. I did a review on my YouTube channel : Herves World
I would recommend this to a friendRated 4 out of 5 stars
Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is good. Probably too loud if you live in an apartment when neighbors start complaining.
I would recommend this to a friendRated 5 out of 5 stars
Supreme sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing our tv, we were looking at a couple different sound systems. By when we listened to this system we were 100% sold. Awesome bass...just like the movies!
I would recommend this to a friendRated 4 out of 5 stars
Good Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound production with excellent quality of range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jksfo,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
HDR sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can hear some difference on quality not that easy to set up. I have to many cables
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi plantmama, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 4 out of 5 stars
Nice sound dynamics!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice for a medium room setup. The sound is very vibrant and dynamic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nothing,
Thank you so much for sharing your awesome experience with our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility! We're happy you're enjoying the incredible sound quality of your new ST5000. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for the 4-stars review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great 3D Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to run wires in my basement (even wireless systems need plug ins.) This was a great choice... Better than theater quality and will make your hair stand up!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Not impressed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was putting together a home theater in my basement and purchased this because the salesman talked me into it, I should have gone with my instinct in the first place. Not impressed at all, with this product or the recommendation from salesman. Well I ended up returning this and purchasing my original choice which is the Bose 700 system. See, I bought a Sony TV, that is what they are good at, and well Bose just makes sound sound right. You can’t just be a brand kind of person, brands have strengths and weaknesses. If you want the best sound and can make a little more pricey of a purchase then go with Bose in my opinion. Sorry Sony you didn’t make the cut in the case of sound with me! Now my 85 inch TV is great, keep that up!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sonysoundbarfor85inchTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound with Bluetooth option to play download music. Great sound in the open room and into the lanai Perfect for our new TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeOfficeComputer,
Great! We're glad that you're enjoying the sound quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony!
~Ralph
Rated 4 out of 5 stars
Excellent Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best soundbar that i ever had. Good Bass. Stylish look. Optimal surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .@SSSK, Wow! We are happy you are enjoying the sound quality of your HTST5000 soundbar. Thanks for choosing Sony! -Sam
Rated 2 out of 5 stars
Sound cut out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sounded awesome in the store when they demonstrated it for us. When I brought it home, the atmos sound effect didn’t bounce off my basement ceiling like I was hoping. The kicker and main reason I give this 2 stars is because while watching a movie listening to it, the sound bar muted completely when the movie was paused and the sound never came back when the movie was resumed. I had to shut it off and restart it for the sound to come back on. I returned the soundbar and got the next step down with the wireless rear speakers which actually sound better in my basement as far as surround sound goes. It’s not as bass-y though but still pretty solid.
No, I would not recommend this to a friend- Cons mentioned:Pricey, Rear speakers
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, within 2 days sub kept going in and out, for the price it should work flawless. Returned it and went with different brand. Don’t recommend.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great sounding system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This belongs in the elite category of soundbars. It’s got 3D surround sound which delivers great sound in all directions to make you feel like you’re in the movie.
I would recommend this to a friendRated 5 out of 5 stars
Sony HT5000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony sound bar and sub woofer will rival a similar Bose unit. The audio quality for movies, music, and streaming are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCL23,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
~Ralph
Rated 4 out of 5 stars
Amazing Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds great when actually in the Dolby Atmos mode. Regular TV sounds ok. I would buy it again.
I would recommend this to a friend



















