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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 954 reviews
  • Rated 5 out of 5 stars

    Best soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar 4 inputs and on screen display to the tv to be able to adjust sound and inputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allstarr373,

      We're glad that you like the available connections and home menu function of the soundbar. The HTST5000 soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this sound bar in my small bedroom it’s pretty good hooked up to 940e 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality very easy to set up with great detailed information exceeding my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jeck,

      Great! Good to know the soundbar has exceeded your expectations. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Very nice Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this sound bar and subwoofer to a very large Master Bedroom and it made all the difference in sound quality and clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome and really blew me away! It truly does replicate an atmos environment, whether it be movies or music. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it goes loud along with my tv sounds like a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium sound bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony HT-ST5000 is a premium sound bar, that gets the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LightningSShhaaddooww, Thank you so much for the 5-star rating! We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. -Carl Sony_US

  • Rated 4 out of 5 stars

    Ok surround sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought the Bose one for the similar price it was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Bose Lifestyle 35 or 45 from years ago and purchased this Sony Home Theater bar. No regrets. The sounds is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best sound bars ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new Sony TV and the upper end sound bar. Both are fabulous. TV had a great picture and the sound bar is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no concern about the device itself but the ease of operating the system is a little bit complicated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooljay,

      Thank you so much for the 5 Star review! We're happy to hear you're overall satisfied with the exceptional sound quality of your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      In case you need assistance or information about our product, please feel free to email us at [email protected].

      Thank you so much for purchasing our ST5000 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this sound bar makes is absolutely insane especially the bass I highly recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      Great! We're glad that you're enjoying the bass quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Clear dialogue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a sound bar that would let me adjust dialogue clarity…it works pretty good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bd49,

      Great! We're glad that you found the perfect soundbar. The HTST5000 soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've tried many differebbt sound bars and we've been happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the only issue is that on rare occasions the bass disconnects but its not too much on an issue to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he absolutely loves them would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Xander, We are thrilled to know that your son loves his brand new Sony soundbar. You chose the best for him! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for trusting Sony! Vincent Sony_US

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Problem with Sony X90CH TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent for a sound bar when it is working. I have to return it because the sound kepps cutting in and out and it is paired with a sony X90CH tv. Sony has to work out the bug first.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APLC,

      Were glad that you like the sound quality of the soundbar. It's unfortunate that you had to return the unit because of connectivity issues. Installing the latest software version of the soundbar will help improve its overall performance. The troubleshooting steps on this link may also help resolve the issue:
      https://www.sony.com/electronics/support/articles/00224006

      Your feedback is greatly appreciated. Thanks for sharing your review and we hope you consider Sony in your future purchase.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound.. I thank for Best Buy salesperson for recommending this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      Awesome! We're glad that you like the sound quality of the HT-ST5000. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, does not last.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, does not last. Speakers sound distorted/fuzzy 1 year after purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with sound bar easy to use good looking easy to use

    I would recommend this to a friend