Customer Ratings & Reviews
- Model:
- HTST5000
- |
- SKU:
- 5818700
Customer reviews
Rating 4.3 out of 5 stars with 954 reviews
(954 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good size, fits for living room, bedroom or movie theater
I would recommend this to a friendRated 5 out of 5 stars
G.Singh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love my soundbar the voice is clear and the Bass is shaking the wall, Sony always make good products.
I would recommend this to a friendRated 5 out of 5 stars
this is a great sount system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound system is great and it does not take up a lot of room. I wish that I had gone with this type of sound system years ago
I would recommend this to a friendRated 4 out of 5 stars
Sinc issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it a 5 star, but I kept having sinc issues.
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality of sound, the ease of set up, and the ability to pair with TV remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV,
Awesome! We're glad that you're having a great experience with the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Great Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will have to say, I was not sure that this was worth the money to start with. I was WRONG 100%! I could not be happier.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up at Best Buy outlet. Great value my family loves the Atmos and overall am happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jffl, Wow! We're thrilled to hear that you and your family loves the Dolby Atmos feature of your ST5000 Soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Best installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installers, good products. The installers were very kind people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beautiful,Excellent service! We appreciate taking the time to share your wonderful experience. We also hope that you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
I feel like a'm at the theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When watching Action movies it feels like the the THX at the movie theaters with out having speakers all over the place!
I would recommend this to a friendRated 5 out of 5 stars
Blown away by the sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar and sub! Well worth the price. Sounds like you are in a movie theatre/in the movie or show itself.
I would recommend this to a friendRated 5 out of 5 stars
Very happy customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Great quality great price. Used daily and still works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah223p, Good to know you're satisfied with your purchase! We're very pleased to hear you're enjoying your new Sony Soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Okay sound bar for expensive price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not too impressed with this sound bar. For the price, I would say it was not worth it. There are other better alternatives out there that are cheaper. On the bright side, it looks great. Not saying the sound bar is bad, it’s just okay.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi davidng,
We regret to hear that it hasn't performed as expected. Make sure to take advantage of the Sound Effect function to tailor-fit the sound quality to your needs. You may refer to page 30 of this link:
https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Sony Atmos Soundbar and Sub Woofer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired it with a Sony OLED TV, excellent Dolby Atmos sound. Very happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anjit,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Good buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal sound. If you’re not going component system, this is the next best thing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freddie, Amazing! We're glad to hear you're enjoying the excellent sound quality of your new soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam
- Pros mentioned:Dolby atmos
Rated 2 out of 5 stars
Great Atmos soundbar, but not great as it should b
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful soundbar with great sound and thunderous subwoofer. Unfortunately lack of rear speaker is greatest demise of this sound bar and because of that reason I won't recommend it at this price point.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not worth the money, poor fidelity, returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backstory: my old sound bar: Klipsch R20b 8yr old, sounds great but we got tired of the sound intermittently not working with the new tv and having to go through and reprogram the settings every time it dropped off. It used an optical output from the TV. I went to Best Buy to get the new Klipsch Cinema 600 but they didn't have it and I saw this Sony 7.1.2 open box unit at half off so I bought it. Thinking I got a great deal I brought it home, hooked it up, and went through all the settings for my room. Started with some music and was really unimpressed/disappointed. Went through the different sound effects but they didn't make it sound better just different spatial effects. My previous sound bar had much better sound, this sound bar did have better spatial effects but sounded muddy at all areas compared to my older Klipsch R20b. The base was very boomy meaning it vibrated the room a lot, so I turned that down, But after turning that down it had no real sound to it. So turned it up a little more and tolerated the room vibrations. Then we watched a move with it later on and again very boomy/vibrating base but no fidelity to it. Not dynamic and hard hitting like the previous Klipsch. This Sony has an oval 6x8 woofer the Klipsch has a 10" woofer, no comparison. So the next day I ordered the Klipsch Cinema 600 and found the surround sound speakers as open box at half off. So for a total price of was still $100 less than this Sony system. A week later it arrives and after the install I wasn't disappointed. The Klipsch Cinema 6000 5.1 system was much better on all accounts: clear lows, harder hitting, better dynamics, better spatial effects since it has actual rear speakers, better sound quality in lows, mids, and highs. The only plus I can find is build quality, I like the metal surfaces, the weight, and fit/finish are all good. Don't waste your money on this Sony system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Schultz,
We regret to hear that the unit was already returned because it didn't live up to standards. Your feedback is greatly appreciated. Aside from the built-in sound settings, having the latest software version installed will give the soundbar its best performance. Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
Rated 3 out of 5 stars
Not sure worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, dont get me wrong... but for how much you pay for it I was expecting more. The sub also started crackling on some marvel fight scenes at a mid range sub level, so getting it looked at.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sounds great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound. Some challenges with it being to heavy for my rocket fish mount but love the sound bar!
I would recommend this to a friendRated 3 out of 5 stars
Terrible system for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the system didn't match up with my sony T.V. after numerous attempts to get it right with the directions. I got rid of this one from frustration and went with a Bose and couldn't be happier.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only great movie and sports sound but quiet conversations are much clearer.
I would recommend this to a friend



















