Customer Ratings & Reviews
- Model:
- HTST5000
- SKU:
- 5818700
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.
This summary was generated by AI based on customer reviews.
Gets Loud , not immersive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight delays in sound mode settings. Slight issues with Apple TV 4K and Dolby Vision . I really wanted to like this . First off , it’s not all bad . The setup was a breeze. The Sub pairing was simple. The system update was straight forward. The adjustment for Atmos height and distance from tv was easy . It gets really loud ! Plays music well . But at the end of the day I just Never had that full Atmos effect. I never felt like I was in the middle of the action . At $1200 (on sale) I expected more . Maybe you could blame it on the living room size , our living room is small , maybe it needs more room to breathe? Who knows?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfiej,
We appreciate your in-depth review of the HTST5000 soundbar. We're glad that you had an easy time setting up the soundbar. It's unfortunate that you are not able to fully enjoy its performance because of those issues. We would like to know more about your review and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Additional Information regarding your experience with the HTST5000.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
Large and not the best quality sound for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this soundbar to go with our Sony OLED TV as a special and were very disappointed in it and actually took it back immediately. For the money that they wanted the sound was not good at all. We were told that we could use the volume to change it so that dialog could be heard and it didn't work that way at all. The bar itself if very large and awkward on the wall mount and the subwoofer is very large and doesn't have the best quality of sound. The system is just large and the quality just was just not the best. We put it back in the box and used our $200 LG soundbar that we have had for 5 years and get better sound from.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi crtrluvr,
We regret to hear that you had to return the soundbar because it didn't lived up to your expectations. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
Great sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Playing both music and movies through the speakers sounds as if I was at an IMAX theater front row.
I would recommend this to a friendNot worth as much as it cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old sound bar and woofer seem to be just as good and cost a lot less. Thought it was to have some surround sound but doesn't sound like it to me.
No, I would not recommend this to a friendsony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar with all the bells and whistles. Would recommend this soundbar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eerorating, Thank you for your feedback and offering a fantastic rating on the product! We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. We appreciate your recommendation. Thank you for choosing Sony! -Jess
Powerful and clear
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best still after years of superb items and products
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted stereo sound and clear voice the product had delivered
I would recommend this to a friendGreat sound bar Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was just an after thought one I'm very glad I made!!! Do your self a favor by the best.
I would recommend this to a friendExceeded expectation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is better than I expected. Very nice separation. Wireless woofer is very convenient.
I would recommend this to a friendExcellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, big bass and clear sound. Could have a little bit more power. But overall it’s good.
I would recommend this to a friendSony Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound output is so good!!! I love it. It was a wothwile recommendation to purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nash,
That's great! We're really thrilled to hear you're satisfied with the sound quality of our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for commending Sony!
- Romeo
Great sound fills the room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3D effect truly works. You hear sounds going overhead and around you. Especially noticed in action packed movies
I would recommend this to a friendLove this system. Quality sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this again. It have the sounds of an actual movie theater. Great sound and quality.
I would recommend this to a friendAn Awesome Sound bar and Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is awesome! It provides a crisp, clear, and immersive sound that can make you addicted...
I would recommend this to a friendWell Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with purchase. The sound and quality is great, Set up was very easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lokee007,
We're glad to hear you're happy and satisfied with the sound quality of your new ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.
Thank you so much for choosing Sony!
- Romeo
If I had a choice, I would request this team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent and executed their assignment well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TedM,
Thank you for sharing your great shopping experience with us. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for the 5-star rating and for choosing Sony! - Kris
Best sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Sound Bar I have ever had the time to listen to. Excellent sound and service
I would recommend this to a friendGreat great great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for its capabilities but just cant replicate a true 5.1 system. No complaints at all.
I would recommend this to a friendPowerful Sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful sound capable of shaking the house. All in 2- components.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CostaBill,
You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!
-Ralph
Sony sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Sony reliable much easier than Bose set up takes for even
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Topnotch, We're glad to hear that you love this ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony. Jay