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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 954 reviews
  • Rated 5 out of 5 stars

    Perfect addition to our new Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality and excellent customer service helped make this purchase a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soiundbar was way more then I expected sounds perfect definitely a perfect match to go with a perfect tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SICK!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this thing saved me so much money compared to doing a full system! So happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfred, we are glad to hear that you like the soundbar. The HTST5000 allows you to discover a new level of immersive, cinematic audio at home. With Dolby Atmos, you'll enjoy three-dimensional surround sound that takes your breath away. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Better than Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman showed the features of this over the comparable Bose system and must say he was right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh not great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit sounds good, but i was expecting more for the price i paid. I probably would have gone with the Samsung model if i had to do over again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby,

      We're glad that you like the sound quality of the soundbar. It's unfortunate that the HTST5000 is not living up to your expectations. Make sure to update the software version of the soundbar for optimum performance. Additional functions and features are available in the settings of the unit. You may refer to these links for more information:

      https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/downloads/00016979
      https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf

      Sony takes all feedback seriously. Rest assured that this will help us improve our products. We hope this improves your experience. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a Sony and impressed with the sound quality and different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, very professional and real good to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound and quality overall and great prices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, Great! We're glad that you like the sound quality of your soundbar. The all-in-one X8500 Soundbar features 7.1.2 channel sound, Vertical Sound Engine technology, and Dolby Atmos/DTS:X compatibility for a cinematic, three-dimensional surround sound experience. The elegant, compact design fits perfectly in front of your TV, especially in places where space is at a premium. Cinematic audio with built-in subwoofers, in a compact package. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar,but not for me as I am old school and just like 5.1 a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. worth the money. I am still trying to figure out but really great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system. High quality. Would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing sound. Great features...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed. You will want to watch old movies again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicMatters210, We truly appreciate you like the great sound quality and features of our ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great addition to TV viewing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar improved our listening pleasure Especially good for the hard of hearing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best sound bar I have ever purchased. It really make you feel like youre there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a frigging beast. Will blow your pants off or make you cream in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar enhances my Sony 85 inch TV in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie theater sound! Highly recommend this sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonysound,

      Awesome! We're glad that you are enjoying the sound quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & easy to use. I like that I can Bluetooth my phone and listen to pandora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like being in a movie theater! Sound is amazingly clear and deep! Love that bass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    increíble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent some deniro to get this badboy. it worth every penny of your hard earn money!

    I would recommend this to a friend