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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you respect the unit, understand the environment it is in, it will do wonders for you. Any negative reviews are users who pushed the unit too far. If you understand all the internal settings in conjunction with other Sony products it is amazing unit for what it is. There have been several times with that Atomos that I think it’s something outside I am hearing. Overall, it does a good job of simulating overhead sound while providing a robust bass. Again, this is all contingent on the bitrate of the media you are playing as well. Overall, I am pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ilovefilm, Great! We're glad that you like the audio quality of your soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Only have had unit a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use! Movie sound quality in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Makes watching movies and TV so much funner- lively

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound effects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. Much better than I expected. I found out that it will NOT connect with rear speakers as I was told. It still a gives a dynamic surround sound effect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Creepy, You've made an awesome choice! We're very happy to hear you're enjoying the great sound quality of your new soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really compliments new TV. Surrounds you in a wave of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Awesomeness sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually picked this sound bar with woofer before I found the tv. The sound was amazing. It was a airplane taking off and it sounded like the plane was actually above you. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, Room filling sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this sounder for almost a month now. I have it set up in my bedroom (about 15'X15') Set up is easy. Everything plugs into the soundbar itself and then you hook the bar to your tvs arc HDMI. right out of the box, the sound field is set to standard.. DO NOT USE THIS SETTING. Standard sound field is terribly muddy and muffled. I don't know why they even have it as an option, to be honest. the 3d sound field or movie are the best two options. The sound really opens up on these two. Atmos effects - They are there, but they are very subtle. you won't hear the sounds coming from behind you very loudly but the bar does a nice job of filling the room. Bass is superb. all audio on the 3d or movie sound field is super crisp and clean, also. Blade Runner 2049 was the best Atmos mix I have tried so far.. Unreal! This thing gets LOUD. Overall, I am very pleased with this sounder. One thing that would make this an absolute beast would be the support of rear satellite speakers. (crossing fingers) They also released an update for it to support dtx now, too. would recommend this to someone who doesn't have a lot of budget or room for a receiver/speaker set up.

    I would recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    SURPRISE SURPRISE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar after being seriously agrivated with the bose 700 soundbar. Had some syncing issues with the rear 700 surrounds i purchased and the 300s. Great soundbar but it was missing something without surround. I took a chance on Sony seeing how i already had a Sony Bravia oled, ps4pro and sony 4k player. I was surprised to find that this soundbar is almost like a reciever with a sound the bose was missing. I sort of new to audio terminology but i assume that atmos had a lot to do with this. I dont need surround sound speakers really but some would have been nice to add. Only downside but this is a must buy in my book!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KILLAWATT,

      Great! We are truly happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      Thank you for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar with awesome sound. Love the sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound. Like that you can control the volume of the sub separately. The only thing I wish is that you could change the default from TV to an HDMI when it starts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is OUTSTANDING IT WINDOW QUACKIN SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I have been looking for! Great sound, movies sound just like your in the theater. I love that it is Bluetooth. Very easy to hookup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simmons, Awesome! Glad to hear that you are happy with the sound quality of your new HTS5000 Soundbar with wireless subwoofer! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the quality is even better!

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 4 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound stage of this actually sounds pretty good on this soundbar and the sub is good as well but for this price you should get a soundbar with rear speakers In the box like vizio or jbl and save some $$ in the process

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solo6000,

      We glad that you like the sound quality of the soundbar. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Your feedback about support for rear speakers is greatly appreciated. Thanks for your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ST5000 7.1.2 Sounds r

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound from this sound bar. Besides TV I listen to a lot of music and this unit does not disappoint. It has clear response across all frequencies and the The DSEE HX feature is fantastic in up scaling down loaded music or cd quality music to a very high quality sound. As with all SONY devices the controls seem a bit complicated at first bu make a lot of sense after a few days and the options are great for different listening experiences. If I where to design a sound bar this would be it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TurtleLouie1,
      Thank you for an amazing review! We're glad that we were able to meet your expectations with the soundbar. We are happy you are enjoying the clearness and high quality sound when listening with the ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. We greatly appreciate your feedback. Looking forward for your continues support! Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great if you have hearing loss.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't watch movies much but I do watch sports and the news on TV. Also, I have some high frequency hearing loss. As a result, when I watch TV I'm often turning up the volume ... sometimes 50-80% higher than others (without hearing loss) are comfortable with. The subwoofer makes sporting events much more vibrant and I can tune it so the announcers voices are distinguishable from crowd noise. When watching the news I can more easily understand the voice dialogue of females (high frequency voices) at a much lower volume than before. Very glad I bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, you definitely made the right choice! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best sound quality bar I heard so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me It's the best sounding soundbar I heard so far. The sound is bright and balanced with the high end tweeters and sub woofer, not muddied at all. Watching movies really liven up the experience and listening to music jazz vocals was a delight and it got me sold when I asked the best buy employee to cast a Diana Krall sample. Unfortunately I had to return it because it stopped working. No sound coming from the speakers. Lol I'm tried listening to the other sound bars for an exchange but they do not sound as good as the sonys. No clarity, no brightness. I'll just wait when they come out with another improved model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it’s a bit expensive but overall it sounds great. Won’t give you the true surround sound feel but it does sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Dolby atmos is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound bar Dolby Atmos without all the extra speakers. Sounds very good from just one bar. Very convincing.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this sound bar. I have had a 7 speaker surround sound system for years and wanted to get rid of all the cards ect.. this system is very good and has great sound

    I would recommend this to a friend