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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired with the A8F, this product is amazing. Although it doesn’t allow for additional rear speakers, it still creates amazing sound and fills the room. My recommendation is everyone use the ARC connection on their TV and ensure you set it up for the distance to your couch and ceiling. It required a little work, but when done properly this system is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sounds bar to replace an onkiyo 7.1 surround sound system that was struck by lightning. It does really well in volume and bass and is good with replicating movies and shows with decent 3.1 format. The sound bar really falls short in replicating a true surround sound experience because of the lack of rear speakers. Bottom line: buy this if you only want a really good sound bar and sub... No sound bar comes close to a real surround sound system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    One of the best sound bars...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a music lover. This sound bar offers DEEP Bass, Crystal Clear highs... brings normal T.V. to life.. Excellent sound. My only complaint is the sound bar only goes up to 50 well the sound is excellent, sometimes I want my neighbors at the end of the block to hear my music, however this only allows my neighbors next door to hear it. But this is an excellent sound bar for any large living room... easily connects to bluetooth, wifi, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing Atmos soundbar by Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to buying this, I've read good and bad reviews. Mostly good. This is perfect Atmos soundbar for me! I believe that having the proper floor dimensions makes a huge difference in sound. My living room is 14' x 16' exact, so the sounds that I hear coming from this Atmos soundbar are just amazing! The bass is definitely deep and tight. The Atmos height reproduction allows you to hear the sound above you. Makes watching movies more exciting. The only downside so far is that there is no DTS:X yet. Supposedly there will be an update before the end of the year to enable DTS:X which will make it the best Atmos soundbar on the market for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superb Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this superb product. The sound is full and vibrant with great clarity. This would be a surefire 5-star product except for the sound profiles. The 3D surround sound is great as is the Voice adjustment. The others are just okay. I wish manufacturers would just put in an equalizer or a Bass, Treble, MidRange controller so the customer could just select their own settings. Other than that this is a fabulous unit.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It has great sound but no surround connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good (especially if loud!) Will not connect to rear speakers, even though the rear speakers are also Sony and I bought all at the same time with that expectation from the salesperson. Will be returning the sound bar to go with a traditional speaker system to get full surround sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound bar but.....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing...only after i changed the HDMI cable unto AudioQuest Carbon...because the HDMI cable that came with the sound bar is horrible it doesn’t bring out the best sound.but once you get the right cable its amazing!!! Do yourself a favor invest on the right hdmi cable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyX800H, Thank you for the feedback on your experience with your HTST5000. Good to know you've managed to get the optimal listening experience by upgrading to a high-speed HDMI cable. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Your feedback about the weight, design, and set up feature is greatly appreciated. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Atmos sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this sound bar because the sound has the capability to be atmos which is not common for sound bars currently. It's wireless so you can place the subwoofer anywhere in the room. You can set the levels based on the size of your room going up to 16.5 feet which is nice for large spaces. The only drawback is there isn't an autocalibration feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you understand this acts as a receiver you will love this sound bar tried 3d movies sound was excellent especially atmos feature music from my phone Bluetooth flawless music from usb excellent I’ve been through about 4 soundbars by far this has been the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great!! I like how it Links to the Sony OLED TV. I initially had difficulty in linking the Soundbar and TV,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TR55,

      We're glad that you like the sound quality of the soundbar. We're glad that you've finally able to link the TV with the soundbar. We hope you'll continue to have a great experience with your setup. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has great quality and makes movies sound like the theater and is easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My all time favorite purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the new tv, this enhances products so much you want to watch everything over again to hear it on this bar. Pod race scene on a Phantom Menance, Baby Driver car chases, Mad Max Fury Road, they all improve just from this piece of equipment. It’s amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sounds it puts out. Easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OurTime,

      Good to know that you like the sound quality and had an easy time setting up the soundbar. The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Your feedback about the weight, design, and set up feature is greatly appreciated. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best soundbar ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a little steep, but this is the best soundbar I've ever had. Love how crisp the audio is, and the subwoofer shakes the house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect component

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a high end television and wanted the same performance from our sound bar. The way it fillsThe room with exceptional sound quality. The separation, left, right, front, and back was the real surprise. The literature claims it has the capability, it’s not hype. We find ourselves using it as often as our dedicated audio system too. This thing rocks. This is the review that I wrote I just ordered sound bar

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar. A bit pricey, but I saved up to earn it. I expected higher quality sound distinction for dialog. I still have to turn sound up during quiet moments to hear conversations and then back down when music or background noise rises in the soundtrack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We appreciate your review of the soundbar. The HTST5000 features a VOICE function which makes dialogues clearer. You may refer to page 32 of this link:

      https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf

      Hope this helps. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared to feel the rumble. Sounds amazing! Really brings your games to life. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillsFan,
      We're thrilled to hear you are enjoying the easy set-up and immersive sound with your new your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nice compliment to the Sony 85" Big Screen...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit with my 85" Sony Television. Sound is remarkable and the bass tones are very deep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,

      Great! We're glad that the soundbar is perfect for our entertainment setup. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar. Would absolutely rate it 5 stars if they allowed wireless speakers to be added as surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony SoundBar And Sub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Was A Christmas Gift To Us From Us. Love The Quality Of Sound That This Setup Puts Out. Would’ve Given A Five Star Rating, But For Some Reason When I Want To Watch A Certain Movie Or Even On A Different Movie Platform Sound Doesn’t Come Out! For The Most Part We Love It!

    I would recommend this to a friend