Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,109.66
Clearance
The comparable value price is $7,999.98

Customer reviews

Rating 4.7 out of 5 stars with 62 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the exceptional picture quality, including the incredible color and definition, and deep black levels which make the image stunning. The high brightness and impressive 3D capabilities also receive significant praise. Ease of use is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 1 out of 5 stars

    Firmware Upgrade Ruins 3D on All Sony Android TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the 11/24/15 Firmware upgrade, the 3D on the TV is worthless. Since the update, every time you watch a 3D Movie, a black box on the lower left side of the screen keeps randomly displaying "Wide Screen Full" It goes on and off constantly during the movie (about every 5 to 15 seconds). This is happening on all 3D-TV's that have the Android software. The Sony Community Forum has numerous complaints about this (under "WIDE MODE:FULL keeps randomly popping up"), but Sony has done nothing about it. If you call them, most of their reps have no idea it's happening, and the few that do, have no answers. I am writing this review to warn potential buyers of ANY Android TV, to hold off until this is fixed. Once it's fixed (if ever), I will take this review down. Until then, buyer beware.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregblurayHD, thank you for taking the time to write a review. We're sorry to hear that you've encountered this issue with your TV. Please accept our apologies for the frustration and inconvenience this has caused you. We would like to hear more from you, please contact us at [email protected] and send the following information:
      - Contact and product details
      - Event or reference ID ( if available )
      We’re more than happy to take a look into this matter. Your feedback is highly appreciated. Regards, Dave Sonystyle

  • Rated 1 out of 5 stars

    Wide mode full issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review would be a 5 star if this problem didn't exist. When you watch for the most part 3D movies the wide screen full mode pops up in the lower left corner of the TV. Watched Mad Max in 3D and it came up well over 50 times!!! It is occasionally popping up with normal OTA channels as well. This is extremely annoying and as a result takes this TV off the market if you want to watch 3D. Sony continues to be "aware" of this issue but has not rectified!! DO NOT purchase this TV until Sony rectifies the issue. I will be returning this TV if it's not resolved by X-MAS!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RCJR, thank you for taking the time to write a review. We're sorry to hear that you've encountered this issue with your TV. We would like to review your concern, please email us at [email protected] and send the following information:
      - Product and contact details
      - Event or reference ID ( if available )
      We’re more than happy to take a look into this matter. Regards, Dave Sonystyle

Sponsored