Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and color rendering of the 75" Class X77L LED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use and user-friendly remote control. However, some customers have reported issues with the screen freezing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 152 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv recommended, picture, sound are very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MazenH! We're glad that you like the picture and sound quality of the TV and we appreciate that you'd recommend this TV to everybody. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great! The box is packed perfect so it can’t be damaged. Put it on the wall with existing wall mount. Only trouble is the remote getting use to the buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithtH, Thanks for sharing such an excellent shopping experience. We're so happy to hear your purchase went well and it works great with your existing wall mount. It has a new standard remote with simplified buttons for ease of use. Our Smart TV delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, very friendly when using it, very good resolution

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NestorC, Thanks for the 5-star rating! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best you could buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv the service i recieved was great thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, OctaviaW! We're glad that you are impressed with the product and with the services from your dealer. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Sony the best brand would buy it again with my eyes closed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdriamE,

      Fantastic! We're thrilled to know your satisfaction with the superb performance of your KD75X77L. With X77L BRAVIA 4K TV, you'll experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO.

      Thank you very much for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and user friendly. Hooked right up to all my google info. Adding streaming was a breeze. The remote is very user friendly for those one handed folks. Color looks amazing and the sound quality is pretty good without a sound bar. Which I maybe purchasing. The gentleman who sold me this TV did a great job, it was on point for what I’ll looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, LuisI! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the size, color and overall experience of this TV. The sale person at Best Buy took time to find out what I was looking for and this was IT!! Fits perfectly over fireplace and love that it is a Google TV so install of apps was a breeze. No one wants to watch any other TV. Sound is perfect no need for a sound bar!! Last thing, Geek Squad installation was Amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glamdiva1, Thanks for the 5-star rating! With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 75 in TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and the picture is amazing. The colors are very vivid. It is very easy to maneuver and get the tv set up with ease. I only purchase Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi david, Thanks for the perfect rating! We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace my dad’s 10 year old flatscreen TV. This one fit the bill as it was more modern and slightly bigger than the old one. We were told that this TV is going to last as 10 years, but only time will tell. For streaming services such as YouTube and Netflix, this TV is optimal. The remote control is user-friendly that even non-tech people can easily navigate the TV’s user interface. The audio is amazing by default if you have a small living room, but with a soundbar it escalates it to amazing levels similar to a movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi P1kach4, Congratulations on your upgrade! We're thrilled to hear that you are enjoying your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This song tv is a great buy! I have 2 of them. Perfect size and great picture. Great value for the price. Got it on sale for $300.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nbug,
      We are thrilled to hear you're so happy with your new X77L TVs. It's awesome that they're the perfect size and a great value for you, especially with that incredible picture quality.

      The 4K HDR and Motionflow XR features really work together to make every scene look stunning and smooth.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Very Happy with My Sony - 75" Class X77L 4K HDR L

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony TV and I Love it! Was packaged great, assembled and setup very easily compared to other brand TVs I have. The picture is excellent and the built-in speakers are the best I have had in a tv allowing me to forgo my old sound bar. I especially like the simple remote and TV OS interface. Would recommend it to folks looking for a higher end HDR LED TV that are not ready to jump into an OLED model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BTHOR,
      Thank you so much for such a great review and recommendation! We're really glad that you are happy with your first ever Sony TV. Nice to know you love the amazing picture, sound, easy setup/installation, features and overall performance of the unit. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, stylish remote and plenty of free channels to watch. Great sound system, great picture quality like cystal cmear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IshteyaqueA,
      Thanks for sharing your review! It is fantastic to know that you’re having such a great experience with your new KD-75X77L TV. We really appreciate you taking the time to highlight the easy setup and that crystal clear picture quality.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size tv,the colors are very nice the sound perfectly fit, i recommended to any buddy specially for its price, Thanks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dino,
      Thank you for such a great review and recommendation! We're are very grateful that you like the great size, colors, and sound quality of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception is absolutely fantastic. It seems that I’m looking out a window.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Essie51,

      We are delighted to hear that you are having a positive experience with your Sony BRAVIA X77L.

      We take great pride in delivering a vibrant 4K HDR viewing experience, powered by our 4K Processor X1, which brings colors and contrast to life with incredible clarity. Whether you are streaming your favorite movies or gaming, we are thrilled that the X77L is providing the high-quality performance you deserve. Your satisfaction motivates our team to continue innovating and delivering the very best in home entertainment technology.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is your basic big-screen TV. There's nothing special about it tbh. The first TV I bought lagged whenever I adjusted the volume. It was difficult getting Geek Squad to come to check it out. When the first technician came, he didn't bring any tools. The second time he came, there was another technician with him. When they dismounted the TV from the wall, they cracked the screen. Getting that replaced was challenging. Then, when they finally did replace it, they replaced it with a TV that doesn't allow me to mirror from my devices to my TV. So, it's safe to say I'm disappointed but what can I do at this point? I just hope my review serves as a warning for some of you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with TV but details on specs would be great.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with TV. Lack of information is troubling. I have to say it worked right out the box and was very happy with picture. Sound was good but added a JBL sounbar which eaily worked with E-arc. Upscaling is very good . Questions: 1. The specs say there is no ATSC 3.0 ( nextgen tuner) but other sources say that there is. It is hard to get the right information. Not a deal killer but keep that it mind if you want local channels. 2. ATSC 3.0 compatible is not an answer ANY TV is ATSC3.0 compatible if you add a tuner. A definitive answer would be good, Best buy says 3.0 ATSC tuner when you chat with them 3. The remote is mediocre. The apps work on Sony and are sluggish. But they work ( which means one less box to clutter up the living room), 4 It is really hard to find information and reviews about this model For example, how to access the service menu on the TV. 5. It is 2023 model but I dont know how it compares with the now discounted 2022 models. So no regrets and very happy with picture but better information would be helpful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and looks amazing for our theater style basment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, HunterS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    wifi such a pain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Still trying to learn how to keep the wifi enabled as i am promted to reconnect ever time I turn on the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HelenF,

      Thank you so much for your wonderful review of the KD75X77L TV—we’re thrilled to hear it’s fulfilling your expectations! You’ve chosen a model that delivers vivid 4K picture quality and immersive sound, truly elevating your viewing experience.

      We are very sorry for any inconvenience you’re experiencing with the WIFI reconnect prompts. To help keep your TV consistently connected, please check that the TV and the router are within 20 feet of distance but not less than 3. Also, it is a great idea to check for any software update to maximize the TVs operations, by doing the following: Going into Settings > System > Software Update; and if needed, install the update. Last but not least, a power reset on the TV and the router may help; disconnect both devices from the power source and let them rest for at least two minutes before plugging them back again.

      Let us know any outcomes, and if the problem persists, please reach out to our technical support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thanks for choosing Sony—wishing you an exceptional day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great selection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV beautiful picture no issues. Great sound without a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kelly!
      Thank you for sharing your experience with the KD-75X77L. It brings us great joy to hear that you are enjoying the beautiful picture and haven't encountered any issues.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture from any TV I have ever owned. Works very well in very light rooms and has the best dark picture for movies, day or night. Ease of use is top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS, You made the right pick! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

Sponsored