Customer Ratings & Reviews
- Model:
- XBR75X900H
- |
- SKU:
- 6401207
Customer reviews
Rating 4.6 out of 5 stars with 1159 reviews
(1,159 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving our new Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really hard for me to find fault with this TV. 4K viewing is incredible...it adds a new dimension to programming that I’ve watched in other formats many times. I’m far from an expert but I didn’t feel like there needed to be any adjustment to the picture right out of the box. The setup was intuitive and simple. The smart capability, selection and thoroughness is helping us make the decision to cut the cable service we have. The full array lighting seems extremely close to a full on OLED tv at half the price! Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javenmcd,
Awesome! Thank you so much for sharing your fantastic experience with one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! We are thrilled to hear it suits your needs and expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for the price on Black Friday. The only Sony LCD television available in 2020 with both HDMI 2.1 and ATS 3.1 turner ready.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chong, Awesome! We're glad to hear you feel that the X900H is worth its price! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding picture and features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and features. After an automatic firmware download I have HDMI 2.1 support on all ports. I love Dolby Vision and 4K @ 60fps!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CubsFanRS23,
Thank you so much for the perfect star rating! We are delighted to hear you are happy and satisfied with the overall performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
The support for eARC(Enhanced Audio Return Channel), 4K 120Hz, Variable Refresh Rate (VRR), and Auto Low Latency Mode (ALLM) via a firmware update will be supported on HDMI Input 3 and 4.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A Good TV but Wi-Fi can be a problem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is fine and the picture is beautiful. The problem I am having is that the TVs Wi-Fi adapter in the TV goes offline from time to time (about once per week) with no real cause. When this happens I need to restart the Android operating system of the television to get the Wi-Fi adapter back on-line. This is an easy task involving holding the remote power button down for 3 seconds. I did some internet research on this issue and find that it is a known problems with these models of the Sony TV line going back at least 2 years. Hopefully Sony engineering will release a firmware update at some point that solves this issue long term.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarrySchuessler, thank you so much for the 4-stars review. We are really thrilled to hear you are satisfied with the outstanding picture quality of your new X900H. We are sorry if you are encountering an issue with the Wi-Fi.
To get the most out of your X900H, we recommend updating its firmware to the latest version (v6.0414). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads.
For the Wi-Fi issue, please try following the steps below to isolate the problem:
• The Wi-Fi signal strength is weak
- Place the router close to your TV, then check if the signal strength has improved.
• Your TV is too close to the router
- It is recommended that the TV and router be at least 1 meter (3 feet) apart.
• Other devices are connected to the same network
- If other devices are downloading large-sized files, such as videos, the network speed may slow down. Cancel or wait until this activity completes and try again.
• Restart your TV and reset your router
- To restart your TV, press and hold the POWER button on the remote control for about five seconds until Power off appears on the TV screen.
- To reset the router, check your router manual for instructions.
• Interference from other wireless devices
- If multiple wireless devices or electric equipment, such as microwave ovens, are used at home, it may affect the Wi-Fi performance of your TV. Power off these devices when not in use, or keep them away from your TV.
- Electromagnetic interference may also occur depending on the location of the TV. If possible, change its location and check if the performance improves.
• Check the frequency band setting of your router (for dual-band routers)
- Some routers support multiple frequencies (ex: 2.4 GHz, 5 GHz), if your router supports this feature, try a different frequency.
Should you need more assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony makes the best tv’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. At first I wanted to purchase the 85 inch model but I’m happy I went with the 75 inch. I’m currently experiencing an issue when my PlayStation tries to open up A video steaming app. It will show a static screen for a few seconds before switching to a normal feed. Right now it hasn’t created a huge issue, and I’m hopeful that replacing the hdmi cord will solve this small problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pattonc09,
Thank you for your feedback and offering a fantastic rating on the product! It's nice to hear you're enjoying the superb picture quality of your new XBR-75X900H 4K Ultra HD Smart Android TV. We regret to hear you're experiencing some display issues. If you haven't yet, please verify the HDMI cables you are using are rated for high speed and are at least 18 Gbps. Try replacing them if you have not. Also, set the HDMI signal format for the connected HDMI port to Enhanced format.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Jess
- Pros mentioned:Color
Rated 5 out of 5 stars
Sony and Fantastic!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is simply AMAZING!!! This is actually my first Sony and I love it!! The colors are bright and HDR shines perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Halo, Wow! We're glad to hear that you appreciate the colors and HDR of this TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Bravia TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, essy setup and easy to use. This unit easily configured into my smarthome. Excellent value for an excellent unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nobody, thank you so much for the 5-stars rating and feedback! We are really thrilled to hear you are happy and satisfied with the outstanding picture quality and features of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always wanted a Sony and finally got one! Picture is good for a backlit tv and the sound quality is fantastic. Very easy to navigate between apps and settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Veedo, We're very grateful for this positive feedback! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
AMAZING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is absolutely AMAZING!!! The picture quality is unreal, sound is great! Very easy to set up, and very user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FantasticTV,
We are glad you like the sound and picture quality of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Thank you for choosing Sony!
David
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Just the BEST.....ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a WOW! Color is outstanding. Makes you feel like you're in the picture. Sports and movies are the best I've seen in my 74 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SONY1, Awesome! We're really glad you're happy and satisfied with the amazing picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. You definitely made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our 75" X900H and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Viewing Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been shopping for a new TV for a few months now to replace my 13 year old Sony Bravia. I knew I wanted to stick to Sony as I've always had a good experience with their products. Missed the opportunity to buy this model sometime pre-Covid when the price dropped. Kept on checking on BestBuy and glad that I eventually got this newer H series for the price. Can't be beaten. Great viewing experience, easy to set up and enjoy! Clarity can't be beaten (especially if you're replacing a decade old TV). Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Refiller,
Perfect! Thank you so much for the 5-stars review and for sharing your wonderful experience with one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! We're extremely pleased to hear it suits your needs and expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 75" X900H and for trusting Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV and value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, Great picture and sound quality. It is very user friendly, easy to access streaming platforms and search engine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for the perfect star rating! We are really delighted to hear you are happy with the superb performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV! We bought it because we have an open floor plan living room/dining room/kithcen, and wanted something big enough to be seen from any of those 3 areas. The picture quality is fantastic and running it off just internet with no lag at all. I definitely recommend purchasing the Sony 3.1 Ch Hi-Res Sound Bar with wireless sub woofer with it as well, as the sound on that is unlike any tv I've had before. I enjoy watching UFC and WWE, and I'm hearing every little detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osirus, awesome! We are really thrilled to hear you are happy with your new X900H and 3.1 Ch Hi-Res soundbar with a wireless subwoofer! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for the 5 Star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Excellent tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upper level picture ! Lots of research this is a winner! Game lovers will like the 2.1 hdmi connection!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sciencefictionfan,
Awesome! We're glad that you found the perfect TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing 75” of television!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV HAS great clarity and easy to use functions. The size of the screen and width of the tv are amazingly thin but large!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KDRoxJsMommy,
Thanks for the 5-stars review! We are really delighted to hear you are happy and satisfied with the superb picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone through a few TV's in the last month and have been very pleased with this one. I like all the apps that come on the Android TV. Picture and quality for black friday price was perfect. I have hooked up to sound system, but before I did that the sound was pretty solid. My only problem with this TV, and it is probably more to do with the app. On Hulu Live when watching football on CBS, the picture is blurry. I ran into that same issue with an OLED tv, so it is probably just the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RossC,
Thank you so much for the perfect star rating! We are delighted to hear you are very pleased with the fantastic picture & sound quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
For picture quality issue when watching Hulu Live, please try following the steps provided on the following links to isolate and fix the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00013427?model=XBR-75X900H&category=televisions-projectors-lcd-tvs-android-
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00230345
If this does not help, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Well worth the extra money !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and ease of hookup. Set was a breeze with this Sony leading me from one task to another. Audio not as impressive as hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for the awesome review! Good to know you like the amazing picture quality and ease of setup of your new Sony TV. To ensure optimal listening experience through the TV speakers, please go to the settings and adjust the sound settings accordingly.
REF: https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_02.html
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent picture. Excellent color and clarity. I love that I can install any application via the Google OS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mjaneway, We are glad that you love your new Sony Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the $$$ you can’t beat it. Purchased a Samsung 75in QLED and returned it for this. A waaayyyy better tv and HDMI 2.1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matzahblaztah,
Thanks for commenting! We are extremely pleased to hear you are happy and satisfied with your new X900H TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for house. Picture quality and sound good. Have had to unplug to manually reset a few times but nothing affecting quality of picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User, thank you so much for your positive review!
We are so happy to hear you are satisfied with the outstanding picture & sound quality of our X900H.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
In case you need technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details for better assistance.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support













