Customer Ratings & Reviews
- Model:
- XBR75X900H
- |
- SKU:
- 6401207
Customer reviews
Rating 4.6 out of 5 stars with 1159 reviews
(1,159 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The visual on the TV is amazing so muck more better than the other Tv’s we have previously owned it is also bigger than expected it is also very comfortable to watch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alicia13,
Wow! Thank you so much for sharing your fantastic experience with our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV. We are really delighted to hear it suits your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
75” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this 75” TV long time loyal customer. This is my second Sony TV 55” is the second one. Never had problems keep up the good work. Super Cool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuperCoolSony, thank you so much for the 5 Star review! We are extremely pleased to hear you love your new 75" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for being one of our long-time customers and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really excellent TV. Worth the price and way better than the Samsung version. The picture is super clear and all in all this is one of the greatest purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zaina, Thank you for the 5-star rating! We're glad to know that you are happy with the amazing picture quality of the TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great picture, perfect for the family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super happy with the set and all I purchased. It was a great price and quality. The installation was another story. This was a contractor and not the Geek Squad. Never again, I did as much of the installation as the installer. He didn’t bring the right tools to do the job so I supplied them. Worst yet, he couldn’t (we decided not too) install the sound bar to the set so we just left it on a desk under the TV. I paid for it and should get a refund. I’m still waiting to hear from Best Buy about that. After he left the set and sound bar didn’t work together but I was able to get them connected, contractor again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mpryor22,
Perfect! We're really thrilled to hear you're super happy with the fantastic picture quality and features of our one of the best TV in the market X900H Full Array LED 4K Ultra HD Android TV! We're sorry to hear about what happened with the installation. However, we're glad to hear you we're able to fix the problem. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Thank you so much for the 5 Star review & feedback and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Wonderful TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, no issues with picture quality, no panel issues with mine and no pixel issues. It’s not rated as a super bright tv but it can still get bright enough to be blinding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmantn, Thank you for taking the time to review the X900H. We're glad that you appreciate the picture quality of this TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for sharing this review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgraded to larger tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st tv was damaged. Return went smoothly. Very pleased with this tv model. Replaced a 60” Sharp Aquos with this model and pleasantly surprised with this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Upgrade, it is nice to hear that your issue has been sorted out with your 1st TV. We're glad you like our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing! Last years model but is better than the new model! Pair of with a good set in speakers for a home theater experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaywalkingaway,
We're glad that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not worth it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it around thanksgiving 2020 from Best buy (on sale for 15xx) and I am not sure if i made a good decision. I was not expecting such a poor performance from name brand such as Sony. Definitely not worth what i paid for. The only positive I could think of is good picture quality. Here are some of the issues i found: 1. Frequent problem with switching to external speakers when the tv starts. (Vizio 5.1 surround sound) 2. Sometimes the Tv randomly shuts off (no sleep time is set, i dont even know how to do that. 3. Sometimes the apps are not responsive (ex: disney), i have to go to setting and clear data, login again and it works. 4. Play next does not resume where left off (disney plus or HBO max or amazon prime)i have to fast forward the end. FF only at 1x speed. Its really annoying. 5. Bluetooth headphones issues - voice cuts off every few min. 6. Glow in the dark remote and a keyboard on the back of the remote would have been helpful 7. IOS app to control tv has add every couple of min and the other method of connecting thru my iphone (wifi or bluetooth or alexa) not sure how i am able to connect to it, anyways it is not fully functional, no volume control 8. Resume where left off doesnt work very well for Amazon Prime app. 9. Sometimes when you click on an app, TV automatically switches to a browser license agreement screen 10. Very very low memory..cant install additional apps like kids games. I have just a handful of apps (netflix, prime, hbo, may be couple more). I have cleared all the demo content but still unable to install app. Not sure if i could use a usb stick to extend memory. I don’t see the option for that 11. Google voice button on the remote is useless. I can never get it to work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Abdul, thank you for your review. While we are glad you are satisfied with the great picture quality of our X900H, we are sorry you are encountering issues. This is usually not the case and the experience we wanted you to have on our premium TV. We appreciate your inputs, and we will surely take note of it as we always strive for the best customer experience.
We recently released an update that includes key features, applications, bug fixes, and feature improvements for your X900H. You may refer to the link below for instructions on how you can update the firmware of your X900H to the latest version v6.1020 (Released - 06/16/2021):
https://www.sony.com/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/xbr-75x900h/downloads
For issues with the audio system, please reference the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00173195
For Bluetooth headphones issues, please refer to the information on this link:
https://helpguide.sony.net/tv/husltn2/v1/en-003/08-09_11.html
If the storage capacity of your TV is insufficient, you can move downloaded apps to an optional USB storage device to free up space. You may visit the links below for detailed information:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00223233?model=XBR-75X900H&category=televisions-projectors-lcd-tvs-android-
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00100038
For the voice search function, please follow the steps provided on the link below to isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00127005
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 75 900h
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! If your getting a PS5 this is the tv you want without breaking the bank and the picture quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coach,
Fabulous! Thank you so much for the recommendation and for purchasing our X900H Full Array LED 4K Ultra HD Android TV! We are extremely pleased to hear you love the amazing picture quality and features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very Good TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great so far. Good picture, sound and no software issues at this point. Used mostly for watching sports and tv shows and i have not had any complaints yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kevin,
Thank you so much for the 4 Star review!
We are really thrilled to hear you are satisfied with the exceptional picture & sound quality- especially when watching sports action videos and TV shows of our X900H.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on our Sony X900H is breathtaking. We couldn't be happier with the size, colors, sound and functionality. Everyone who comes to the house comments on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi walterfam4!
Amazing! We're really glad to hear you're very happy and satisfied with the outstanding picture quality, stylish design, great sound quality and overall performance of your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the basement!,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad setup and we are pleased with the great picture and sound. It is a quality television set and we are still learning some of the features that it includes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NanaT, Perfect! We are thrilled that you are enjoying your new Sony Bravia! We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your excellent experience and detailed review of your X900H. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome. It works so well for our household. Football season is starting up soon. I'm looking forward to watch my favorite team play on the big screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lulu!
Awesome! We're very pleased to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations. I'm sure you will really enjoy your watching experience with the amazing picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 75" X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Best purchase experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy and practical to use and the picture quality is so realistic with bright tones of colors. I’m happy with my purchase and the service at Best Buy was excellent! Thank you,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ruthie,
Awesome! We are glad you're happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality I've ever had. I used to have a 55" TV and needed something bigger after moving. The sale made it that much more appealing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rdc510, Thank you for upgrading to your new Sony X900H! We're very happy to hear you like the excellent picture and size of your new TV. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up. Only problem is I couldn’t get the remote to control the cable box. Order online IG was brought out within 3 minutes
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 4KTV, Awesome! We're glad that you are loving the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice picture and sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the hi s television for my bedroom and it is a good quality picture and sound. I do recommend it.
I would recommend this to a friend Rated 5 out of 5 stars
Sony Quality is Key
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past we've always gone with Sony because of quality and design, but our last TV was a 65" Samsung Curved 4K which was a disappointment. Not true 4K without an adapter which Samsung discontinued forcing you to upgrade to their newer model. Really Samsung? And the picture started to show white blotches which was due to a faulty TI chipset. That's why we switched back to Sony, and this 75" true 4K is stunning. We still have a 50" Sony purchase in 2012 that still today looks and works like it did when new. Not a single glitch. We'll never buy anything but Sony from now on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaKalohe,
Wow! Thank you so much for the 5-stars review and feedback! We are really delighted to hear you have an enjoyable experience with our product! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had the best picture I've ever seen. The connectivity on this TV is not the greatest but I'd definitely buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terry,
Awesome! We are extremely pleased to hear you are satisfied with the outstanding picture quality of your 75" X900H.
For the connectivity, if you are referring to the network connection, you may find the information on the following article helpful:
Tips to maximize network and internet performance in your home - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00133631
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. Needs to do a software update for people using antennas to get live tv channels like NBC and CBS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nurican,
Thank you so much for the perfect star review!
We are so happy to hear you are satisfied with the exceptional picture & sound quality of X900H.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo













