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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super clear picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75 inch tv has a very sharp and colorful Picture. Put it in our bedroom and it was easy to mount to wall with wall mount bought with tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Sony 75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s vibrant, large and in charge! Super friendly to navigate and setup. I am more thank satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vibrant, thank you so much for the 5-stars review and feedback! We are incredibly pleased to hear you are happy and satisfied with the amazing features and quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. The best quality, such a great picture, no problem seeing it are hearing. Also an great sound. Best purchase yet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatness,

      Thanks for commenting! We are incredibly pleased to hear you are happy and satisfied with your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best budget 4k tv 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is about as close as you can get to a flagship OLED without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saxons, thank you so much for the 5-stars review! We are thrilled to hear you are happy and satisfied with the amazing features and quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    X 90OH

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an upgrade from my old 65 inch Sharp. This is a beautiful TV and am very happy with it. Full featured and reasonably future proof, though patience is required as Sony is notorious for slow firmware updates and bad messaging on when to get them. The X900H is outstanding to look at with realistic colors. If you prefer saturated colors like many other TV'S this probably isn't for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Otorres, Thank you for upgrading to your new X900H! Good to know you appreciate the outstanding picture quality and realistic colors of this TV. Please make sure to enable the Automatic Software Update on your TV to get the latest features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of a kind .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and one of the best TV I've ever purchased .From quality of picture and Sound is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hart2Hart!

      Awesome! We are thrilled to hear you are happy with your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to consolidate the remote features is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi surferuggermac,

      Thank you so much for the 5-stars review and feedback! We are extremely pleased to hear you are satisfied with the incredible picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Got a good deal on it too. The hdmi port software had an update that made it possible to get 4K at 120 refresh rate. So now I can gutilize the full capability of the new Xbox x. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great!

      Thank you so much for sharing your fantastic experience with one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! We are extremely pleased it suits your needs and expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for recommending our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice Sony smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my 75” TV. Went in with a 65” in mind and ended up falling in love with this much bigger one. So far no problems or issues. Every guest that comes over almost immediately compliments my TV upon arrival.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanChiChi, thank you so much for sharing your fantastic experience with our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! We are really thrilled to hear you are satisfied with the outstanding quality of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Sony TV. Beautiful bright picture, nice big screen, & great features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyK,

      Awesome! We are really delighted to hear you love your new X900H Full Array LED 4K Ultra HD Android TV. We are also pleased to hear you are satisfied with the fantastic picture quality & features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing tv for what I paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors pop and movies just look a lot better in this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 75” X900H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv... good picture... great support from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi daybyday,

      Awesome! Thank you so much for the 4-stars review and feedback! We are really pleased to hear you are satisfied with the great picture quality of your new X900H Full Array LED 4K Ultra HD Android TV! We are also glad to hear you've experienced great customer support from Best Buy. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our 75" X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony X900h Open Box Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box. While the TV has been working great, it didn't come with a remote, a stand, nor a box for storage, which is a joke. Instead, it was wrapped in plastic... Make sure you're aware of this whenever you purchase an open box TV from BestBuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RadiantCity, We're sorry to hear about your experience of purchasing this TV. We apologize for the inconvenience. We recommend directly contacting the retail store for your concern.
      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for sharing this feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Love the new Sony Bravia 75” tv! Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new Sony 75” tv!! Price dropped after I brought the tv. Best Buy did the price matching . Great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sudeep, Awesome! We're glad to hear that you love this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony Bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television I have a purchase Totally satisfied with this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlock!

      Fabulous! It is really nice to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Wifi and ARC issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good. I love the ability to airplay with IOS. However, there are two annoying issues. Firstly, the wifi often disconnects from the TV and you must reset the tv in order to get it to connect again. Secondly, it tends to switch out of ARC to the soundbar and revert to the tv speakers. I hope there is going to be an update soon to fix these issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,

      While we are glad you like the Airplay feature of your X900H, we are really sorry you are encountering issues.

      To get the most out of your X900H, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads.

      For your Wi-Fi issue, please try following the steps below to isolate the problem:

      • The Wi-Fi signal strength is weak
      - Place the router close to your TV, then check if the signal strength has improved.
      • Your TV is too close to the router
      - It is recommended that the TV and router be at least 1 meter (3 feet) apart.
      • Other devices are connected to the same network
      - If other devices are downloading large-sized files, such as videos, the network speed may slow down. Cancel or wait until this activity completes and try again.
      • Restart your TV and reset your router
      - To restart your TV, press and hold the POWER button on the remote control for about five seconds until Power off appears on the TV screen.
      - To reset the router, check your router manual for instructions.
      • Interference from other wireless devices
      - If multiple wireless devices or electric equipment, such as microwave ovens, are used at home, it may affect the Wi-Fi performance of your TV. Power off these devices when not in use, or keep them away from your TV.
      - Electromagnetic interference may also occur depending on the location of the TV. If possible, change its location and check if the performance improves.
      • Check the frequency band setting of your router (for dual-band routers)
      - Some routers support multiple frequencies (ex: 2.4 GHz, 5 GHz), if your router supports this feature, try a different frequency.

      For the ARC (Audio Return Channel) issue, please try following the steps provided on the link below to isolate the problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00020051

      Should you need more assistance, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H:

      Thank you so much for choosing Sony!

      Sincerely,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving our new TV it was the beT bang for the Black Friday buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Family,

      Awesome! You made a great choice! Thank you so much for purchasing our X900H Full Array LED 4K Ultra HD Android TV and for the 5-stars review! We're really pleased to hear it perfectly suits your needs and expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our 75" X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    AVOID Sony at all costs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has generally been a good TV with very few hiccups. Unfortunately in March 2022 (less than 1.5 years since purchase) it developed incredibly distracting shadows in the lower-left quadrant of the screen. Was hoping it was a fluke and would go away with time. With no signs of improvement, I got on the phone with Sony support and they were MUCH LESS THAN HELPFUL! They had me go through some diagnostic steps and even factory resetting the thing, and not surprisingly the issue stuck around and was diagnosed as a hardware problem. Still, they stuck it to me and required I take the TV to an authorized repair center about 2 hours away and pay for a repair service - clearly incredibly inconvenient and unreasonable. All the TV’s I have (and my close relatives have, thanks to my referrals) are Sonys, which will not be the case going forward. This TV should NOT have a hardware issue this early in its life - I still know people that have projection TV’s that work like new! Sony has proven to me that they do not care about their customers who purchase their junk “premium” TV’s. Sony, you should be ashamed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manufacturing issue with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 75 inch Sony TV 75X900H from Best Buy in the end of 2020. In February of 2022, what I can only describe as blodges or ink blocks started showing up all around the corners of my TV. I tried speaking with Sony customer service a few times, but all they said was that the warranty has expired and that they cannot help. I would understand their claim of expired warranty had this been an accidental damaged. However, these are not due to external factors or accidental damages. It looks like a manufacturing problem. It makes this TV look cheap and greatly impacts my ability to enjoy watching anything on it. I am extremely disappointed at the Sony product and customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shuts off inthe middle of a program. Volume goes out by itself. It just did it as am writing this review. I love Sony but this is the largest I have bought and it’s poor when it comes to just shutting off and it’s not like we leave it on fir long. So disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coco,

      We are so sorry about what happened and for the inconvenience. We have identified the cause for these issues and have issued a firmware update to resolve the problem. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.

      If you are unable to resolve your concern please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H: 
       
      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
       
      Thank you for letting us help assist you.
       
      Sincerely,

      Romeo Sony_US