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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,159 reviews
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this TV has been outstanding. Our cable provider currently runs 4K and the TV doesn’t disappoint. Colors are vibrant and the motion refresh rate doesn’t drag (at least I haven’t noticed it yet). I have watched all the major sports and you feel you are at the venue. I can’t rate the TV sound because I set up the TV with the Sony sound bar and wireless sub. They couple well together and I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffJG, Thanks for leaving us such a wonderful review! We are glad to hear that you like all of the features and capabilities of your new Sony Bravia TV. We appreciate the recommendation. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Discover how real pictures can be when you bring out the fine details. Our Acoustic Multi-Audio™️ includes two sound-positioning tweeters at the back of the TV that enable sound to follow the action, for a truly immersive experience. Thank you for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV for the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price. Sony is a quality product and comes with a great warranty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TV025,

      Wow! It is really nice to hear you're happy and satisfied with the amazing picture quality, features, price, and warranty of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for the 5-stars review on our 75" X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Android TV makes for good smart home integration.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal. Wonderful TV especially when it's on sale. Makes it more worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, awesome! We are thrilled to hear you are satisfied with the Android feature, price, and superb performance of our X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The update/change setting to 4k @ 120hz was a slight hassle. Had to look it up on YouTube. Other than that tv is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergP90, We regret to hear about the inconvenience. Also, you can check on how to set up this feature from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00254067

      We appreciate your feedback regarding how amazing this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update. Thank you for choosing Sony! Jay Sony_US

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Sony X900H - Randomly Shuts Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit randomly shuts off. Have tried several different fixes. Still shuts off at any point. Kind of a disappointment.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi X900H,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      We are sorry to hear that you're having an issue with your TV. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.

      In the meantime, please try following the steps below.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00032613

      May we contact you to help and get more information? If so, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!



      Sincerely,

      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic set. Gorgeous picture. A lot of options and settings that let you fine tune it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBird,

      Thank you so much for the 5-stars rating! We are delighted to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is excellent. Sound is great. I am enjoying my Sony 900 Series TV. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75 “ class x900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome T.V. , great viewing picture all the way , sounding is great also and the up dates

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GatorsKari0001!

      Thank you so much for sharing your cool feedback with your X900H Full Array LED 4K Ultra HD Android TV! We are really thrilled to hear you are happy and satisfied with the outstanding picture & sound quality and features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our 75" X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is a great buy! The process to get it installed was a nightmare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robbie, We're very grateful for this positive feedback! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Picture! Love IT! TV was place above fireplace mantle... Looks Beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fireplacemantletv21, thank you so much for the 5-stars review and feedback! We are really delighted to hear you love the fantastic picture quality and stylish design of our X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is ridiculous! Love it! Can't believe I held onto a 2005 Plasma for this long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayNy, thanks for the 5-stars review & feedback! We are truly happy to hear you love your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture and shows very well in darkened room. Only negative is that it has a little glare when in we’ll lit areas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bubb!

      Thank you so much for the 4-stars review! We are truly pleased to hear you are overall satisfied with the great picture quality of your new X900H Full Array LED 4K Ultra HD Android TV! We will surely take note of your feedback as we always strive to make this a better experience.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Siny 75in LED 4K UHD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Excellent picture, so crisp and clean. Love the thin design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Msrodzz,

      Fantastic! We are so happy to hear you are satisfied with the exceptional picture quality, and you love the stylish & good-looking design of our 75" X900H.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad we purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is In our room, a very nice tv for the price and quality. Glad we purched

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selina, we're glad you are enjoying our product in your room. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've purchased in a long long time. Picture is phenomenal!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tvwatcher,

      Thanks for the feedback!

      We are so happy to hear you are satisfied with the beautiful picture quality of our 75" X900H!

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An amazing television.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing television. It has a beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GOOD FIRST IMPRESSION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks very well and the sound is better than I expected. It was easy to install as well. So I far, so good, after 1 week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ORTIZPR4,

      Awesome! Thank you so much for the 4-star review and feedback! We are really delighted to hear you are happy and satisfied with the amazing picture & sound quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow one the best tv's out there, picture is very clear. I would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherman, thank you so much for the 5 Star review!

      We are really thrilled to hear you are happy and satisfied with the outstanding picture quality of our X900H.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with great picture quality. Sony makes the best TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate and the price was great as an open box purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi livinglife19, thank you so much for the 5-stars rating and feedback! We are so happy to hear you are satisfied with the fantastic features & quality of our X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

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