Customer Ratings & Reviews
- Model:
- XBR75X900H
- SKU:
- 6401207
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! It has a learning curve with the menu as finding the correct display settings to your liking, but I’m very happy with the image quality overall!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ebzz, thank you so much for the perfect star rating! We are incredibly pleased to hear you are very happy with the fabulous picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Poor build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good but build quality is sub par at best. I wall mounted the TV and noticed when I placed TV on wall that the bottom left corner (when looking at TV) flexed resulting in it being 1" closer to the wall compared to the other three corners. I thought it might have been caused by the wall but confirmed the wall is plumb and the mount is level.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DisappointedInSony, While we're glad you like the amazing picture quality of your Sony TV, we regret to hear about the built quality issue you're having. This is usually not the case for our TVs nor the experience we want you to have.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Sony 75" X900H Series LED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new Sony 75" X900H TV. The Geek squad members were very professional and answered all our questions at time of installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear that you are enjoying the impressive performance of your new X900H Full Array LED 4K TV so far. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for your purchase and for the 5-star rating! -Jess
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I have been very pleased with the TV. Sound quality isn't great but purchasing a soundbar or other external audio set up solved the problem
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bmc3,
Thanks for sharing your experience with us. We're glad to know that you like your new TV. We appreciate your feedback with regards the Tv sound quality. Our Acoustic Multi-Audio™ includes two sound positioning tweeters at the back of the TV that enable sound to follow the action for a truly immersive experience. However, adding a sound system helps to enhance the sound quality especially when using the TV in a large room. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for choosing Sony! - Kris
Sony 75” X900H - Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Image and overall quality is fantastic! I have primarily owned LG and Vizio but Sony is a step up across the board. Glad I went with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louie! Awesome! We are incredibly pleased to hear you love the outstanding picture quality of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for choosing Sony! - Romeo
Fantastic picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After fairly easy setup. Went into picture settings, put it on vivid and worked with brightness. Done. Was really all it needed. Just in time for playoffs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVJoe,
Awesome! Thank you so much for the 5-stars review and for sharing your terrific experience with your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 75" X900H and for choosing Sony!
- Romeo
Sony and Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always been a trusted tv so we just picked up the largest one sony makes and had bust buy deliver and install. They're the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hisense, thanks for the feedback! We are so happy to hear you are satisfied with the superb quality of your new X900H and the amazing service of Best Buy.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Amazing picture quality and smart features
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to along with the PLsyStation 5 and it does not disappoint! Smart features completely replaced/eliminated my need for a Fire TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan,
Great! We're glad that you are enjoying the smart features and PS5 compatibility of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
Great Staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Staff in store was very helpful. The prices and value was above average. We would most likely come back again and tell others was well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BWHouston, thank you so much for the 5 Star rating! We are thrilled to hear you are satisfied with the amazing service from Best Buy!
We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
So close to perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a nice TV, I'm very annoyed however they still haven't released the x90j firmware for it to improve the google experience and fix the 120hz 4k bugs that exist.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC, Thank you for sharing your experience with your X900H. While we're glad you like almost all of the features of your TV, we regret to hear you're experiencing unexpected issues. We apologize for the inconvenience this may have caused you. Make sure Software Auto update is set to ON (for future software updates). The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. We'll have your feedback noted as we always strive to make this a better experience. Thank you for choosing Sony! -Jess
Loud buzzing noise then shuts off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the TV is on for an hour or two, it automatically pauses, starts making a loud buzzing noise, and shuts off, then restarts back up. It happens every night. Also when streaming Hulu live tv, when there is a commercial, the stream delays and stops. It does mot buffer, there is something wrong with the actual TV. I bought two new TV’a (the other other one was a 2020 LG QLED that was out of the box, and that one works perfectly. Don’t know why a new 2020 Sony tv has problems like this. Going to look into return options because this is not what I expected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Camk18,
We are sorry if you are encountering a clicking noise issue when turning off your TV. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.
After the firmware is updated, please change the RS232C control setting to Via serial port.
If you are unable to resolve your concern please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
- Pros mentioned:Picture quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality on this TV was great. The mounting screws were not center and with the mount it made the TV sit too high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgarfig05, We're glad to hear you like the excellent picture quality of your new Sony TV. And we regret to hear about the mounting issue you're having. We recommend contacting a professional installer for assistance in selecting the right mounting screw and mounting procedure.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is AMAZING!!! If you want excellent quality vivid screen makes you think you are right there !!!! Love love love this TV !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Computer, Awesome! Glad to hear that you are happy with the picture quality of your new TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you so much for choosing Sony! -Carl
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony rep was very knowledgeable and answered all my questions. A little disappointed with motion clarity while watching hockey games.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JimJon, thank you so much for the 5 Star rating and feedback! We are pleased to hear you are happy and satisfied with your new X900H and service from our representative. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We're so sorry to hear you're having an issue when watching sports videos. We're not sure what audio-video device are you using when watching sports videos, however, you may try following the steps below and see if it resolves the problem.
Press the HOME button, then select [Settings] — [Display & Sound] — Picture — Select Motion — Select CineMotion setting, set it to Low or Off — Select Motionflow — Select Off. ref: https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=motionflow
Please also make sure that your TV is on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and the delivery guys were great as well. I think the price of the TV was a little high being that it was an older model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtwill45,
Thank you so much for the 5-stars rating! We are glad to hear you are satisfied with the overall performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We will have your feedback about the price noted as we always strive to make this a better experience.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
X900H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv after returning the 800 series and like it so far. Only issue I'm having is now and then is that it displays "snow" like there is no signal and restarts by itself..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thank you so much for the 4-stars review and sharing your experience with your X900H Full Array LED 4K Ultra HD Android TV. We are extremely pleased to hear you are overall satisfied with the performance of this TV. We are sorry if your TV restarts by itself. Does this issue happen after performing an update? If so, please try following the troubleshooting steps below to isolate the problem.
1. If you are using an HDMI®️ cable to connect a device to your TV, make sure it is a Certified Premium HDMI cable with a length of 6 feet or less.
• Skip this step if you don’t have one available.
2. Set the RS232C control to Via serial port.
Note: This setting may affect the power consumption of the TV.
A. On the remote control, press the HOME button.
B. Select Settings → Remotes & Accessories → Via serial port.
Note: If this step does not resolve the issue, change this back to the original setting before continuing.
3. Perform a reset on the TV. Please refer to this link for instructions https://www.sony.com/electronics/support/articles/00159487.
If this does not help, please send us an email at [email protected]. Apologies if you disclosed some of this information in your review and to customer service. We just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We're looking forward to your message!
Sincerely,
Romeo
Sony Social Support
Sony 75" TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, however sometimes when you turn it on it cannot find the internet! Have to turn it off, unplug it for minimum 2 minutes then plug it back in and it works then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidTheMan, thank you so much for the 4-stars review and feedback! We are glad to hear you are overall satisfied with the superb performance of our X900H. We are sorry if you are encountering a network issue. To get the most out of your X900H, we recommend updating its firmware to the latest version (v6.0414). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads. After the latest firmware is installed, on the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it.
If this does not help, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Great tv few bugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv few bugs that can get annoying such as sound dropping and wifi not turning on. Hopefully next patch will fix errors
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Static, thank you so much for the 4-stars rating and feedback. While we are glad you are satisfied with the overall performance of your new X900H, we are sorry if you are encountering an audio drop out and Wi-Fi issue. For the audio drops out, please try following the steps provided on this link to isolate the problem: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00250275.
For the Wi-Fi, this issue will be addressed in an upcoming software update. In the meantime, you need to restart the TV each time the Wi-Fi connection turns off:
• On the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it.
If this does not help, please email the below information to socialsupport@am.sony.com so we can better assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you so much for choosing Sony!
Sincerely,
Romeo
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say that hasn’t been said already lol, I got this tv for an amazing price and I love it so much, the blacks are just perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony01852, Wow! Thank you sharing your experience with your X900H Sony LED TV! We're glad that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess
Big and Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. Sony needs to update its 4K 120 settings but other than that the PS5 looks amazing on it. It does amazing 4K 60.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilBert! Thank you so much for the 5-stars rating! We are incredibly pleased to hear you love your new X900H! We have already released an update that adds support for eARC(Enhanced Audio Return Channel) and the 4K 120Hz signal format to allow for PlayStation®️5 compatibility. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo