Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Stay away!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality, but doesn’t really matter as the TV won’t work half the time. The WiFi keeps turning off internally and the only way to get it back on is to unplug it and then plug it back in. Spent $2k on a tv that is junk. Don’t buy this TV unless you don’t mind resetting it every other day. It’s an even bigger pain when it’s mounted on the wall and you have to smash you hand behind it to unplug it for a min.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Customreview1,

      Thank you for the feedback on your experience with your X900H. We're glad to hear you like the picture quality. If the Wi‑Fi signal on your Android TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00184183

      To get the most out of your X900H, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads.

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X900H:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Firmware 911

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the TV when it works properly; however, the constant clicking (as it cycles on/off when not in use) is annoying, as is the constant loss of audio sound, and the sporadic inaccessibility of some of the apps. Connectivity should be plug and play but this is not the case. That said, I like the picture menu that provides great illustrations about the various setting, and the Netflix mode (though it's a tad dark). However, if Sony can't get the firmware update to address its well documented issues that it acknowledges, I cannot recommend this TV. In fact, it'll probably be relagatedto the guest bedroom once I find a non-Sony 75inch that checks all of the boxes. I always loved Sony, and grew up with XBR's but this experience has been a nightmare!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cujo,

      We are so sorry about what happened and for the inconvenience. We have identified the cause for these issues and have issued a firmware update to resolve the problem. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.

      If you are unable to resolve your concern please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H: 
       
      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
       
      Thank you for letting us help assist you.
       
      Sincerely,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Team knew what they were doing and had excellent suggestions and were incredibly knowledgeable and nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, thank you so much for the 5-stars review! We are extremely pleased to hear you are happy and satisfied with your purchase and service of Best Buy! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Enjoying it very much

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it stayed mounted on the wall shows perfect Its so nice I love it the color on it is perfect Just like the whole setup!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bell,

      Fabulous! We're really thrilled to hear you're having an enjoyable viewing experience with your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our 75" X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Not as good as OLED but decent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV. It is still a bit buggy so make sure to go to the settings and adjust. Picture is not as good as an OLED so don't expect it to be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisP,

      Thank you for your review.

      We value you and appreciate your feedback. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      If there's anything we can do to help or you need technical assistance, you can always email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Suppor Sony_US

  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and surpasses other manufacturers in terms of HDMI 2.0 and 4K quality. My whole family loves it and so do I.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi X732ForR3alX,

      Thank you so much for the 5-stars review! We are incredibly pleased to hear your family loves our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, amazing color and for the price during Black Friday it was a steal. Recent updates made the phone even better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onlytheone, You've made an excellent choice! We're thrilled to hear you like the amazing color and you feel that the price is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k TV. Has EARC as well as Dolby Vision. Android system is very easy to use and adding apps is a snap

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi video272, thank you so much for your positive review! We are so happy to hear you are satisfied with the amazing features of our X900H.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Good picture quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a decent tv overall but atleast 5 times a week I would have to do a manual restart because the sound would stop working. Would have to restart the external inputs because fire stick wouldn’t show up every time after I played my Xbox or Ps5. Wi-Fi would go out randomly. Hopefully the next update will fix these issues. At the end of the day a tv this expensive shouldn’t have all these issues. I returned it and will be waiting for the new 2021 tv line up. Will most likely go for a lg oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, it is really unfortunate to hear you are encountering issues with our X900H and that it needs to be returned. This is definitely not the experience we wanted you to have in our premium TV. We have identified the cause and have issued a firmware update (v6.0414) to resolve these issues. The TV should have received a notification to download the latest firmware when connected to a network. After the latest firmware is installed, while the TV is on press and hold the power button and choose reset when the option pops up to refresh the content. We will surely take note of your feedback as we always strive to make this a better experience.

      We appreciate you and we are hoping you will consider Sony again in your future purchase!

      Sincerely,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest challenge was finding a TV stand that fits our space . The legs are not centered; otherwise a great television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissMary,

      Thanks for the 5-stars review! We are really delighted to hear you are happy with the overall performance of your new X900H Full Array LED 4K Ultra HD Android TV. We will have your feedback noted as we always strive to make this a better experience. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    75” Sony 900 tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased two of the 75” Sony 900 TVs and they completely satisfy my expectations. Great tv at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, Awesome! Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We're looking forward to your next purchase! Jay Sony_US

  • Rated 5 out of 5 stars

    75 inch Sony tv

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sony 75 inch tv has been a great addition to our media system. Enjoying watching the true colors on this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HonestDon, We are happy that you enjoy watching with your new Sony 4K TV and it is a great addition to your entertainment system. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Non-OLED Set

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Can't compare to OLED but maybe the best value LED TV available right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chocolato,

      Fantastic!

      We are so happy to hear you are satisfied with the incredible performance and reasonable price of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, I bought it online for picking up in a store, they were really nice helping me out to put it into the car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lego, Thank you for purchasing the Sony X900H! Good to know you had such a wonderful experience buying our Sony TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, just wish my daughter didn’t throw a tantrum and broke it. But man was it a great tv

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when seated directly in front of the TV. Average from the sides....feels like a fairly narrow viewing range.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky, Thank you for the feedback on your experience with your X900H. The X900H boasts an impressive X1 4K HDR picture processor, Full Array Local Dimming, and TRILUMINOS Display that preserves lifelike clarity and detail as the creator intended which can result in a good viewing angle. We also suggest checking this link for the recommended viewing distance for watching TV:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00008601

      Hope this helps!

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy. The tv was a little out of my price range, but after making my purchase i couldn't of been happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Awesome! We're thrilled to hear that you are happy purchasing your new X900H. This is a great TV indeed. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    penguin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love our NEW big television... thank you for all your help on choosing the best television for us

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi penguinforme, thank you so much for the 5 Star review! We are truly happy to hear you love your new 75" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Playstation 5! A little pricey, but definitely worth it. Full array local dimming is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMarks, fantastic! It is really lovely to hear you have an enjoyable gaming experience with your new X900H! We are also pleased you like the Full Array local dimming LED backlighting of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Love this TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a five star. I love the TV but the process to get the TV was horrible. Date kept changing and I ended up getting help to pick it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KL3725, We are glad that you love your new Sony 4K Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Sorry to hear about the issue with the system date. One of the possible resolutions to this is by updating the firmware of the TV.

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

Sponsored