Customer Ratings & Reviews
- Model:
- XBR75X900H
- |
- SKU:
- 6401207
Customer reviews
Rating 4.6 out of 5 stars with 1159 reviews
(1,159 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Sony TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but I bumped into a known issue with the sound that Sony has yet to produce a fix for. It was driving me crazy until I contacted support. For now I have to use a workaround when my TV sound goes out. I'm finding different ways of addressing the issue as well. I hope they have the fix soon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, thanks for the feedback. While we are glad you are satisfied with the overall performance of our X900H, we are sorry if you are encountering an audio issue. We will have your input noted as it helps us improve our products. If there’s anything we can do to help, please feel free to contact us at socialsupport@am.sony.com so we can better assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number:
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Rated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very respectable installers, efficient on the job and helpful with TV set-up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WallMount!
Wow! Thank you so much for the perfect star rating! We are really delighted to hear you are happy and satisfied with your purchase and service from Best Buy. We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Stunning detail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome! the color and detail of the screen images are stunning!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVbeautifulcolordetail,
Thank you so much for the fantastic feedback! We are delighted to hear you are happy with the incredible picture quality of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! How I wish they have more of this in stock.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chyk,
Thank you for such a great review! We're glad to hear you love your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Hubby loves it! This was a gift. The delivery was perfect timing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and GREAT customer service!! Definitely would recommend Best Buy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James! Thank you so much for the 5-stars review and feedback! We are really thrilled to hear you are happy and satisfied with the superb quality of your new X900H and service from Best Buy! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Came for a Samsung, left with a Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great TV and it's everything that the rep said it would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skeebz, You definitely made the right choice with this TV! Thank you for sharing such an excellent shopping experience. We are pleased to hear you are satisfied with your purchase and you are enjoying the features and overall performance of your new X900H LED 4K UHD Smart Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for the fantastic review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Resolution is EPIC!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, worth the price! Love the interface and how fast it responds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sb05!
Fantastic! We are so happy to hear you love the incredible picture quality and features- especially the fast response of the interface of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Amazing Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has exceeded all expectations that I had. Very Nice!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DjKibby, We are thrilled to know that your new Sony Bravia TV exceeded your expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent
Rated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think colors could be better, but Sony strives on real colors, so it could just Be me wanting it to pop more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Thank you so much for the 4-stars review and feedback! We are pleased to hear you're overall satisfied with your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
The X900H actually features picture adjustment according to your preferences. You may check out this link for more information https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=picture+quality. Please note that the picture quality also depends on the signal and content.
Should you need more assistance or information, please email us at [email protected] with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. We bought this television as a Christmas gift for my stepson bedroom perfect size and perfect fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greattv!
Wow! We are really delighted to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly meets your expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Excellent - bought on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, my techie husband was thrilled with my choice of TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TK123! Wow! It is really lovely to hear you and your husband are happy and satisfied with the excellent performance of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. I'm really happy with it and I'd recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JP625! That's awesome! We are incredibly pleased to hear you are happy and satisfied with the superb performance of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for recommending our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
MY LARGE TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Still learning the functions. So far I like what I see.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, Great! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thanks for choosing Sony! -Jess
Rated 4 out of 5 stars
75" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not look as good as it does in the store. Wondering if maybe something to do with the setup?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi My75TV,
Thank you so much for bringing this to our attention. Picture quality depends on the signal and content. This issue can be fixed by changing the picture settings according to your preferences. Please go to Settings - Display & Sound - Picture. You can also change the picture advanced settings of this TV for a better viewing experience. For reference, please visit You may check out this link for more information https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=picture+quality.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Rated 5 out of 5 stars
Sony fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Always a Sony fans for the price they out did themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sky13,
Thank you so much for the fantastic review! We are really pleased to hear you love your new X900H Full-Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for being one of our fans!
- Romeo
Rated 5 out of 5 stars
Sony 75 X900H
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV perfect size and clear as can be and smarter than smart
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cosmoprop! Thank you so much for the 5-stars review & feedback! We are really thrilled to hear you love your new X900H! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
SONY 75"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You won't be sorry with this TV if you get it for the right price :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary! Thanks for the 5-stars review! We are really thrilled to hear you are overall satisfied with your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for recommending our X900H and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Big clear picture. Movie night at home!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Can’t go to the movies now I have Movie night at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Awesome! We're glad that you'll be able to enjoy your movies at home because of this amazing TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Terry TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be a few glitches with the TV. Seems to be a problem with adjusting the lights and color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVTerry, We are thrilled that you are enjoying your new Sony Bravia! We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We are sorry to hear that you are having an issue on your Sony Bravia TV. You can isolate this issue by following the troubleshooting steps below.
Perform a power reset by unplugging the power cord
Turn off the TV.
Unplug the power cord for two minutes, and then plug it back in.
Turn on the TV.
Verify if it resolves the issue.
We also recommend updating the software of the TV. A firmware update improves the functionality and features of your unit. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads
Thanks for choosing Sony!
Regards,
Jess













