Customer Ratings & Reviews
- Model:
- XBR75X900H
- SKU:
- 6401207
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
Wifi Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi problems; won’t connect and tv requires a restart in order to enable wifi
No, I would not recommend this to a friendSony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed by the Geek Squad , they did a nice job but the next day I had a line going across the middle of the screen. Bad Motherboard, I always buy Sony TV's and this is the first time I had a faulty TV. Best Buy is coming out to replace the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bron,
We are really sorry about what happened to your X900H. This is usually not the case with our premium TV. Please be assured we take this very seriously and continuously strive to improve our products. If there’s anything we can do to help, please feel free to email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly in any case, you need more assistance.
Sincerely,
Romeo
Sony Social Support
Sony 900h
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 3 months ago and so far have had sound issues and the TV turning off and on by itself paid 400 for geek squad protection plan set an appointment to have fixed and Noone showed up or even called to reschedule at all
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ssippi777,
We are sorry you are encountering audio & reboot issues with your TV. For the Audio issues, does this happen when you are using an external audio system? If so, we recommend following the steps provided on the link below to isolate the problem:
Can't hear TV sound from the soundbar, home theater system, or home audio system - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00137387
For your reboot issue, we have identified the cause and have issued a firmware update to resolve this problem. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.
If you are unable to resolve your concern please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for letting us help you.
Sincerely,
Romeo
- Pros mentioned:Color, Picture quality
One of the best normal LED TV's out there. But....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something that has good picture quality, good blacks, large, and was reasonably priced for my living room. And I feel like I accomplished that. Pretty much everything on this TV looks better than real life and it pairs flawlessly with my Sony receiver. And it's REALLY fast. Going from off to Netflix takes like a second. But........ If you are coming from TCL or Samsung you will be very annoyed with the smarts. It's been at least 5 years since I have actually used a TV remote. The applications that work with Samsung and TCL eliminate the need for a remote and they play well with Google Home integration. And to save you the time of downloading a million apps here you go. Search for (Video & TV SideView) by Sony. It's a pretty terrible app compared to the competition but it at least reduces your reliance on the remote as it can fully operate the TV (aren't we in 2020 how does Sony not have better app)? My other complaint is that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camelCase,
Thank you so much for the 4-star reviews! We are thrilled to hear you are happy and satisfied with the overall performance of your X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We will surely take note of your feedback about the remote application as we always strive to make this a better experience.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Buy a Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst tv, worst SOny product ever bought. resets and restart all the time. SOny customer service is unhelpful in resolving the issue.
No, I would not recommend this to a friendUnknown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came cracked. Had to replace with Samsung since they had no other replacements in stock. Bought on Black Friday sale. Great price. However, will never know quality of TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDOG,
We are really sorry about what happened to your X900H and that it needs to be returned. Please be assured we take this very seriously and continuously strive to improve our products. If there’s anything we can do to help please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Screen dying 2 weeks after 1 year warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen dying 2 weeks after 1 year warranty expired. Green/pink blocks periodically flashing on lower section of screen. Do not buy this TV!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Scott,
Thank you for your review.
We are so sorry to hear you are encountering picture issues with your X900H. This is definitely not the viewing we'd like you to have on our premium TV.
If you haven't tried yet, please try following the troubleshooting steps provided on the article below to isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00200749?cpint=spt-tv_triage_00200862_line
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Good quality, terrible audio bug
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you try to use wifi on this TV, the audio constantly cuts out.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality for such a price. Our $500 TCL series 4 never gave any issues, Sony disappointed us on this one for sure. would give 0 stars if possible
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gamboa,
We regret to hear that you're having a quality issue with this TV. If the TV issue is related to the picture and sound quality, you can configure various settings related to the TV display such as color and brightness for picture quality or screen size and configure various settings related to the TV’s sound such as sound quality and sound mode. Just press the HOME button, then select [Settings] — [Display & Sound] — the desired option. Also, please check the connected external devices if connected to the compatible connection terminals, and please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Too expensive for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for something that doesn’t work correctly. Didn’t even have a month and it won’t recognize my surround sound anymore. Then starts glitching
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kib32, We regret to hear about what happened. This is usually not the case for our TVs nor the experience we want you to have. We would like to know more about this issue so we can better assist you.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Stay away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture. Any time you are running 4K @120 hz there is a white haze over the screen. The operating statue is a disaster compared to other TVs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unawakashinda, We are sorry you are encountering issues with your TV. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Also, you may try putting the TV in Game Mode to optimize gaming performance and responsiveness.
Regards, Sony Social Support
- Pros mentioned:Picture quality
Sony - 75" Class X900H Series LED 4K UHD Smart And
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this television is exceptionally high, nearly reaching the level one would expect from OLED displays, renowned for their superior visual performance. Remarkably, despite having owned this TV for a duration of three years, it has consistently operated without encountering any issues whatsoever, demonstrating its enduring reliability and functionality over an extended period of time.
I would recommend this to a friend Buy a better tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed with this purchase as Sony lied about features that the tv has. There will probably be a class action law suit.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Redout, we are really sorry for the inconvenience. If you are referring to the VRR and ALLM features, last week, a U.S. Sony Support article was updated and incorrectly removed the reference to future support for VRR and ALLM for the X900H series.
Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472
Our apologies for any confusion this may have caused! Please let us know if you have any questions by sending the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Romeo
Awful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated this TV, I had so many issues with it, you could see all of the pixels, not a smooth picture. Returned for a Samsung tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Linds, We are so sorry to hear about your experience with the 75" X900H and that it needs to be returned. Picture quality depends on the signal and content. This issue can be fixed by changing the picture settings according to your preferences. You may check out this link for more information https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=picture+quality. We will have your feedback noted as we always strive to make this a better experience. - Romeo
No vvr
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just terrible no vvr support Sony lied to us this needs to be fixed with an update asap
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. VRR will be available via a future firmware update. Please stay tuned and check out this link from time to time to get the latest news and update for this unit:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
- Pros mentioned:Color
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. The colors are amazing I always loved song because of their true color , it’s deep blacks are incredible. Would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing. Sony is unbeatable when it comes to TV’s. There is no competition!
I would recommend this to a friend - Pros mentioned:Picture quality
Best Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks amazing after many years it still looks wonderful
I would recommend this to a friend - Pros mentioned:Picture quality
Five Star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Rocks!! Five Star!! Great color and vibrant picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Best in class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv using since 2020 with very good picture quality
I would recommend this to a friend