Customer Ratings & Reviews
See more imagesSony - 85" Class BRAVIA XR X95J 4K UHD Smart Google TV (2021)
- Model:
- XR85X95J
- SKU:
- 6459305
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Questions for owners of 85xrx95j
HIFIGUY Posted
Did you make t h e right decision or do you regret not going oled? Im fixated on the 85" as its as close as i can get to projector.. mainly use PLEX for all .y content.. dont watch sports dont plan on using as pc nor gaming screen.. i went Sony for quity over value like Lg and Samsung GUI bores me.. this being said i paid 3500 which is top of budget.. keep or look at 75 77 oled?
I would recommend this to a friendBrand response from SonyListens
Posted
Hi HIFIGUY,
Thank you for the 5-star rating! We're glad you chose the X95J when comparing other brands in the market. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for purchasing Sony! - Kris
- Rated 1 out of 5 stars
Great until Sony bricked it
Bobby Posted
First, the screen on this tv is absolutely beautiful. I was thrilled with color richness and clarity. 4K on this TV was amazing. Unfortunately, after having the TV for about 2 years, a software update was pushed out which bricked my TV. What frustrates me any more is the way Sony support treated me since my TV was out of warranty. They did ZERO for me. I didn't expect to get a new TV but maybe some sort of way to discount a new TV. They took zero responsibility even though they are the ones that pushed out the update that bricked my TV. Needless to say, I will never buy a Sony TV again and recommend you closely review the warranty. Also, do a search for bricked Sony TVs and you'll see a lot of people that had the same problem as me.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Glad I got it
XR8X95J Posted
Excellent TV - have had no problems with it. Got multiple sources going to it using Atmos. only problem I had was with delivery by BB -didn't get much in the way of a tutorial on the remote and navigating the screen options. Had it 3 months now and am pleased & waited for it and got it.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi XR8X95J, That's great! We're glad to hear that! Discover how real TV can be when you combine a Full Array LED panel with our Cognitive Processor XR™ in a beautiful Seamless Edge design that keeps you focused on the picture. Our BRAVIA XR signal-processing technology enables this TV to reproduce multi-dimensional sound for a truly immersive experience. Feel the sound surround you, not only from left and right but also from a vertical dimension. With 3D Surround Upscaling, you can experience the cinematic thrills of latest audio formats such as Dolby Atmos® at home, as well as enjoying vertical surround with content not compatible with Dolby Atmos. Thanks for choosing Sony! Jay
- Rated 1 out of 5 stars
Awful ownership experience, DO NOT BUY
WilliamM Posted
I have never been more frustrated or disappointed with a TV. Within 2 months of buying my TV, the LAN port stopped working. A few months after that, the Wifi stopped working. Now, after owning it for 11 months, it won't turn on. I have never bought such an expensive TV before and I couldn't be more frustrated. My experience with Sony support has been equally frustrating. I will never buy another Sony product. So very disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi WilliamM, We're sorry to hear that you are experiencing issues with your TV. Have your tried plugging the TV to a different outlet? Have you already check the mains lead if there are damages on the wire? Is the indicator light blinking when you plug the TV? Kindly check the link below. It contains steps you can follow to fix the issue. https://www.sony.com/electronics/support/articles/00153674
Should you need further assistance, kindly reach out to us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the TV:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Rated 1 out of 5 stars
Sony and Best Buy
CamK Posted
Sony and Best Buy dont srand by their products!! Bought this for my parents, soon after i pay it off it goes out! All whute screen! Best Buy says shouldve bought the extended extra warranty and Sony says sorry about tour luck! $3000 and it didnt make it 3yrs!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi CamK,
We're sorry to hear what happened on your X95J TV. This is definitely not the experience we want you to have with us. May we know the case number so we can review your file and do the best possible for you?
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Case number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Kris