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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the 85" Class LED X850F Series 4K UHD TV's exceptional picture quality, with many describing it as "amazing" and "perfect." The large screen size is also widely praised, with one customer saying it's "perfect." While most customers are pleased with the TV's easy setup and affordable price, a few have expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 254 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVING IT SO MUCH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three Sony TV now. 32", 50" and this is my very first time to have 85 inch 4K TV and I always have this feeling of excitement everytime I use it. So clear and crispy, enjoying it so much...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV purchase ever! Definitely worth it, great quality and the picture is beautiful. So happy with my purchase definitely plan to replace the rest of my TVs for Sony Smart Series!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-85" Class-LED X850F Series-2160p-Smart-4K UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR IS A GREAT TV. The picture is very clear on it. It is so large that it is almost like going to the cinemas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HUGE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first purchased this TV I thought 85” was staggering but in person it is much more daunting. Wonderfully huge with great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always gonna be the flagship model. This has a great picture for the price. this is my 4th 4k tv and the blacks are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super picture for a large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a TV or Tech Geek... but I love the picture on this TV, and coupled with the biggest Sony sound bar that Best Buy sells, the quality is better than any theater in town!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from my old mitsu DLP. The difference is undeniable. As a bonus this TV has modes that minimize the soap opera effect that I see on most other tvs. Only a 4 star because of cost. Firmware updates have been delayed by Sony FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this TV for a while.Bought a smaller one for my father and really liked the Sony brand .Cant go wrong with this TV great picture and the price was right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wondering if this is normal for 85inches. Was watching netflix, when you open the app. A blank screen will appear and i was watching during night time. Iyou can see in the attached files the white spots on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Samsung QLed after my HDamI ports stopped working after 10 days and came home with this Sony, haven’t looked back since! Great picture and colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its size it’s a great tv , I’m sure if you wanna get super technical you can find something wrong with anything. But overall it’s a good tv for its size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so excited to find this tv and at such a great price. The tv has amazing picture. Every person who walks in our house immediately noticed it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great View!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. It doesn't matter if you are using the tv to display a spreadsheet or watching a show, the images are crisp and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality full screen is 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv great picture quality got my Moneys worth updated is a plus google on tv with remote search is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rose, We are happy to hear that you are satisfied with this unit, we are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Zac sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get Big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this larger Sony and the picture quality is perfect. We are having problems with the Sonos beam integration, but that’s no Sony’s fault.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv! The picture and sound quality is exactly what I was looking for. Love to watch sports on this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were considering a 75" TV for our new home but decided on the 85" Sony after seeing it in the Magnolia room at Best Buy. No regrets here!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect. Bought it for my office and it looks great. While the model up may have a few more bells and whistles this is a fantastic TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ECELLENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv great sound, picture& quality Will recommend 100% to anyone looking for large TV for a man cave or any part in your house

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    quality tv for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is superior to the Samsung which is a little spotty and shows pixels. you do not have to worry about that with this TV. 4 stars only because you have to close out apps after using them or it freezes.

    I would recommend this to a friend